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IDEAL INDUSTRIES Inc.

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This document contains information proprietary to IDEAL 
INDUSTRIES, Inc. The information in this document is not to be 
used or duplicated in any manner without prior written approval 
from IDEAL INDUSTRIES.

IDEAL INDUSTRIES and the IDEAL INDUSTRIES logo are 
registered trademarks of IDEAL INDUSTRIES.

All other product names mentioned in this book are trademarked or 
copyrighted by their respective manufacturers.

IDEAL INDUSTRIES, Inc.
Becker Place
Sycamore, IL 60178 USA
Phone: (800) 435-0705
Fax: (800) 533-4483
Manual Part No. 6510-91-0003 Rev. A
© 2006, IDEAL INDUSTRIES, Inc.

www.vemco.pl

Summary of Contents for SIGNALTEK

Page 1: ...IDEAL INDUSTRIES Inc 1 1 SIGNALTEKTM Cable Performance Tester Operation Manual Rev B JAN 07 w w w v e m c o p l ...

Page 2: ...w w w v e m c o p l ...

Page 3: ...val from IDEAL INDUSTRIES IDEAL INDUSTRIES and the IDEAL INDUSTRIES logo are registered trademarks of IDEAL INDUSTRIES All other product names mentioned in this book are trademarked or copyrighted by their respective manufacturers IDEAL INDUSTRIES Inc Becker Place Sycamore IL 60178 USA Phone 800 435 0705 Fax 800 533 4483 Manual Part No 6510 91 0003 Rev A 2006 IDEAL INDUSTRIES Inc w w w v e m c o p...

Page 4: ...modify repair or replace nonconforming defective parts or components to a condition as warranted within a reasonable time after receipt thereof Buyers shall receive credit in the amount of the original invoiced price of the product IDEAL INDUSTRIES must be notified in writing of the defect or nonconformity within the Warranty period and the affected Product returned to IDEAL INDUSTRIES factory des...

Page 5: ...ty and fitness for a particular purpose No statement representation agreement or understanding oral or written made by an agent distributor or employee of IDEAL INDUSTRIES which is not contained in the foregoing Warranty will be binding upon IDEAL INDUSTRIES unless made in writing and executed by an authorized representative of IDEAL INDUSTRIES Under no circumstances shall IDEAL INDUSTRIES be liab...

Page 6: ...7 Batteries Power 1 12 Battery Charging Warnings 1 14 Graphical User Interface Navigation 1 15 User Interface Navigation 1 16 2 Setup and Configuration 2 1 Wire map Display Color Code 2 1 Autotest Preferences 2 2 Autotest Modes 2 3 Cable Performance Setup 2 4 IP Address Setup 2 6 Ping Setup 2 7 Device Defaults 2 8 Owner Information 2 9 Display Preferences 2 9 Timeout Options 2 10 Measurement Units...

Page 7: ...t 4 3 Active Link Testing 4 3 No Link Testing 4 4 Manual Tests 4 4 5 Test Results 5 1 Wire map Results 5 1 Wire map Testing Active LAN Links 5 2 Link Establishment 5 2 Bit Error Rate Tests 5 3 Performance Test Failures 5 5 6 Fiber Optic Testing 6 1 Overview 6 1 Fiber Qualification Abilities 6 2 Setup and Calibration 6 4 7 Troubleshooting Frequently Asked Questions 7 1 8 Care and Calibration 8 1 9 ...

Page 8: ...oIP Setup 2 6 Figure 2 9 IP Address Setup 2 7 Figure 2 10 Ping Setup 2 8 Figure 2 11 Owner Information 2 9 Figure 2 12 Display Contrast 2 10 Figure 2 13 Timeout Options 2 10 Figure 2 14 Measurement Units 2 11 Figure 2 15 Date and Time 2 11 Figure 2 16 Cable ID Prefix Setup 2 12 Figure 2 17 Language Setup 2 13 Figure 2 18 Factory Defaults 2 13 Figure 2 19 Firmware Version 2 14 Figure 3 1 Job Tab 3 ...

Page 9: ...SIGNALTEK Operation Manual vii Figure 6 4 Calibration Setup 6 4 Figure 6 5 Calibration Complete Screen 6 5 Figure 6 6 Fiber Link Establishment 6 5 w w w v e m c o p l ...

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Page 11: ...ew print and share test data SIGNALTEK can test cable links in one of three conditions Terminated with the SIGNALTEK remote device Active LAN Links that terminate to a hub switch or PC or to a single ended link that is not terminated to a device at the opposite end SIGNALTEK uses two test handsets that allow full duplex performance testing of cables at Ethernet speeds of up to 1 Gigabit per second...

Page 12: ...the cable to the remote handset then re transmitted back to the display handset where the number of lost or errored packets is counted The results are displayed for the user to get an instant view of the cable s performance A cable performance test is marked as a pass or fail based on the IEEE 802 3ab parameters which specify the number of error packets allowed in a given test time The IEEE Instit...

Page 13: ...ablish on the link When the link is terminated with a SIGNALTEK remote handset Link Establishment will display 10 100 or 1000 Mbps depending on the quality of the cabling When connected to an active LAN link Link Establishment will display the fastest speed that was negotiated with the remote switch hub NIC Cable Performance Displays the BERT data results for links tested between the SIGNALTEK dis...

Page 14: ... of the internet service provider ISP Ping Displays the results of the ping test when SIGNALTEK is connected to an active Ethernet network The user can choose the target IP address to ping the packet size the number of packets to send the delay between packets and the failure threshold Cable Types SIGNALTEK is compatible with a variety of cable types and configurations Cable Performance tests can ...

Page 15: ...urations However most standards recommend the use of the T568 A configuration since it provides better compatibility with telephone wiring used in residential applications Gigabit Ethernet 1000Base T operates over Category 5 or better cable and utilizes all four pairs of the cable Table 1 1 Ethernet Signaling RJ 45 Pin 10 100 Mbps 1000Mbps 1 Tx Bi Dir A 2 Tx Bi Dir A 3 Rx Bi Dir B 4 Unused Bi Dir ...

Page 16: ...GNALTEK is configured to allow testing of the following interfaces RJ45 4 pair UTP STP RJ12 3 pair UTP Telephone wire Coaxial Connector Type F Standard Accessories 2 x RJ45 STP Cat 5e patch cord 2 x RJ45 to RJ12 silver satin telephone patch cord 2 x RJ45 to coaxial F adapter cord 2 x RJ12 to alligator clip cable 2 x RJ45 to RJ12 adapter USB A to mini B cable 8 x AA alkaline batteries Soft sided ca...

Page 17: ...record files can be copied to a PC using a common USB memory drive device or be transferred to the PC from the SIGNALTEK with the provided USB cable Tests The following table indicates which tests can be run on a variety of cable types Note All cable performance measurements require the presence of at least two pairs of wires terminated in accordance with the TIA 568 A B wiring configuration Cable...

Page 18: ...00Mbps Data CAT 5 UTP X X X X X X X X CAT 5e UTP X X X X X X X X CAT 6 UTP X X X X X X X X CAT6a UTP X X X X X X X X CAT 5 STP X X X X X X X X CAT 5e STP X X X X X X X X CAT 6 STP X X X X X X X X CAT 6a STP X X X X X X X X CAT 7 STP X X X X X X X X Phone CAT 3 3 pair X X X X X X X 10 100 CAT 3 4 pair X X X X X X X X Coax RG 59 6 X X X X X X Misc 2 Wire X X X X X X w w w v e m c o p l ...

Page 19: ...SIGNALTEK Operation Manual 1 9 Figure 1 2 SIGNALTEK Handsets The following table describes the function of each button and LED on the SIGNALTEK handsets w w w v e m c o p l ...

Page 20: ...ll display the speed of the device PC or switch at the other end of the link Brings up the Job tab where the name of each job folder and the number of stored tests are displayed The directional keypad and Enter keys are used to navigate around the SIGNALTEK user interface When the tab color is yellow the left and right arrow keys are used to move between the tabs Pressing up or down scrolls throug...

Page 21: ...ctive LAN device Lights green when the remote detects that it is connected to the display handset Lights red when the remote detects another active LAN device such as a switch LOOPBACK LED Lights green when a cable performance test is running Indicates that a link is established and the handsets are transmitting data to each other STATUS LED During a test flashes green to indicate a test is in pro...

Page 22: ... charge batteries that are installed in the handsets This is a safety feature as accidental charging of alkaline batteries can cause the batteries to rupture possibly damaging the instrument or causing bodily harm SIGNALTEK consumes power even when turned off When not used for several days it is recommended that the batteries be removed from the handset to prevent accidental drain As an alternativ...

Page 23: ...a lower starting voltage 1 2 volts per cell and will hold a constant voltage for most of their life then suddenly discharge very rapidly When using NiMH batteries the indicator will remain green for a short time and then turn yellow for most of the life of the batteries Once the indicator turns red the pack is nearly completely discharged and the tester will turn off very shortly because of the di...

Page 24: ...GNALTEK However it is possible that a component failure may cause the unit to charge batteries causing the batteries to rupture damaging the SIGNALTEK or causing personal injury To prevent accidental charging IDEAL recommends that the external power adapters only be used when batteries are not installed in the tester w w w v e m c o p l ...

Page 25: ... the cable ID that will be used for the next test Each time an Autotest is run the results are automatically stored to the internal memory in the active job file Manual Displays a listing of tests that can be run individually Selecting a test with the up down arrows then pressing F1 will run a test Tests run from the Manual tab cannot be saved Job Displays a listing of current job files Jobs can b...

Page 26: ...IDEAL INDUSTRIES Inc 1 16 User Interface Navigation Figure 1 4 AutoTest Tab Active Active Job 1 Function Tabs 2 Link Status 3 Date Time 4 Battery Status 5 w w w v e m c o p l ...

Page 27: ...tes that tab navigation is inactive and pressing the left and right arrow keys will not change to a different tab Each time the up or down arrow key is pressed the active item highlighted in yellow will change To change tabs continue pressing the up or down arrow until the tab colors change from blue to yellow This indicates that tab control is now active Some fields in the user interface can be m...

Page 28: ...ENTER when finished Pull Down Lists Options like the cable ID name and some Setup preferences have multiple selections Pressing ENTER on one of these fields displays a list of possible choices Use up down to highlight an option and press ENTER to select it Select Deselect Options Where there is an option to select or deselect an option highlight the field with the up down arrows and press ENTER to...

Page 29: ...cts the way the colors are displayed when viewing the wire map test result It does not affect the actual result of the wire map test Selecting either 568 A or B makes diagnosing wire map problems easier because the color of the conductor is correctly represented in the SIGNALTEK display Universal Service Order Code USOC is used when testing three pair cables for voice applications In this configur...

Page 30: ...eferences screen determines which tests are run in any one of three line conditions Remote Link and No Link SIGNALTEK continuously scans the line and when the Autotest button is pressed it runs the selected tests as defined from the Preferences screen Figure 2 3 Autotest Preferences w w w v e m c o p l ...

Page 31: ...ay handset does not detect any device at the other end of the cable This is an open ended test and a basic wire map and length test can be performed In this configuration the wire map can only indicate if the cable pairs are open normal or shorted abnormal and measure the length of each pair with the TDR The current link condition is continuously displayed at the top of the SIGNALTEK display with ...

Page 32: ... change the test time to run up to 24 hours with a user defined number of packet errors allowed VoIP This test transmits small 64kB packet that represents the type of information used in Voice over IP telephone systems VoIP utilizes small packets that place an emphasis on latency short delay rather than packet size to maintain acceptable voice quality The default value is 10 seconds but can be cha...

Page 33: ...he failure threshold is automatically calculated based on the time of the test The minimum test time required is ten seconds to achieve a high degree of certainty that the link can support Gigabit Ethernet In a ten second test there can be no error for the test to pass If the test time is increased beyond ten seconds more errors may be permitted based on the IEEE 802 3 specification Choosing the c...

Page 34: ... address Most LANs use a DHCP server since managing IP addresses requires little or no time from the IT department A manual IP address can be configured if desired One reason to manually set the IP address is to use the SIGNALTEK handset as a target to ping For example if the cabling and server equipment is installed in a building but there are no PCs in the work area the SIGNALTEK display handset...

Page 35: ... SIGNALTEK and another device on the network The Network IP field in the Ping Setup screen is where the IP address of the device to be pinged is entered This must be a valid IP address for a device on the network Entering an address that is not assigned to a device which is currently on the network will result in a failed ping test The packet size can also be specified The allowable size is from 6...

Page 36: ...he default setting for the cable type and NVP used when creating new jobs For example if Cat 5e UTP is selected this will be the cable type used for all tests in a new job unless it is changed to another type The NVP Nominal Velocity of Propagation is a value that is specified by cable manufacturers This specifies the speed of an electrical signal traveling through a cable and is measured as a per...

Page 37: ...eports If this information is left blank the accompanying header information on the printed reports will also be blank Figure 2 11 Owner Information Display Preferences The Display Preferences screen allows the contrast level of the color LCD to be adjusted The LCD is sensitive to temperature changes and the contrast level may need to be adjusted when operating the tester in very warm or cold cond...

Page 38: ...eout Options The Timeout Options screen is used to set the time that the display backlight and handset stay on during periods of inactivity Entering 0 prevents the display or handset for automatically turning off Figure 2 13 Timeout Options w w w v e m c o p l ...

Page 39: ...re feet ft or meters m Figure 2 14 Measurement Units Date and Time The tester includes a real time clock to mark the date and time of each Autotest When the batteries are removed the internal clock will operate for approximately 24 hours after which the date and time will need to be reset Figure 2 15 Date and Time w w w v e m c o p l ...

Page 40: ...clude the names DEN THEATRE and KITCHEN The Cable ID Prefix screen allows names to be added or removed from the list to suit each situation To add a name to the list Move the cursor to the Add Cable ID Prefix line and press Enter Type in the desired name and press Enter again Press F1 Add to add the new name to the list Press F2 Save to confirm the addition of the new name The new Cable ID prefix ...

Page 41: ...ress Enter For the new language to take effect the tester must be turned off and back on Figure 2 17 Language Setup Restore Factory Defaults Restoring the factory defaults will reset all of the user preferences back to the original factory settings Restoring the defaults will not delete any saved test data Figure 2 18 Factory Defaults w w w v e m c o p l ...

Page 42: ...ogether with an RJ45 patch cord If necessary the display handset will update the firmware on the remote handset via the RJ45 port With SIGNALTEK powered off insert the drive into the USB port Turn on SIGNALTEK and watch for the message that indicates a firmware update is in progress When SIGNALTEK shuts off the update is complete and the USB memory drive can be safely removed Note The firmware upd...

Page 43: ... simply take use the same USB drive to update all the testers then delete the file when finished Note Do not remove the USB drive while an update is in progress Doing so may corrupt the on board Flash memory which will require factory service Wait until the SIGNALTEK graphical user interface is displayed before disconnecting the drive w w w v e m c o p l ...

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Page 45: ...ure 3 1 Job Tab Job names are limited to 12 alpha numeric characters Some special characters such as and commas are not allowed in the job name When a new job is created it becomes active and any new tests are stored in that job until another job is selected as the active job For quick reference the active job is displayed in the upper left corner of the display Press the Add function key to creat...

Page 46: ... Overall test storage is approximately 20 000 records on the internal memory Individual jobs are limited to 500 autotest records each The Tests column in the job tab displays the number of tests that are stored in each job In addition to the name and address information that can be stored in each job there is also an entry for the number of cables in the job If a number is entered into this field ...

Page 47: ...e Reports folder to see a listing of the stored job files Double click on a test file to open it with the default web browser Print the desired test reports to an attached printer Copy to External USB Drive The ability to copy job files to a USB drive provides a great amount of flexibility when working with stored data USB memory drives provide an easy way to back up test data give it to a custome...

Page 48: ...for a list of compatible printers At the time of this writing only HP printers have been found to support the Linux native PCL driver included in SIGNALTEK To print a job to a compatible printer connect the printer to SIGNALTEK s top USB port A USB A to B cable is required for direct printing These cables are available at any electronics or computer store Change to the Job tab and highlight the jo...

Page 49: ...s changes When testing with the SIGNALTEK remote the link status icon will change to green when the remote has been detected Pressing the Autotest button before the remote is detected red link icon the no link test will run only checking the wire map and length In addition to the link icon on the display handset the LINK LED on the remote handset will also light green if it detects the display han...

Page 50: ...totest tab Make sure that the UTP STP option is correct as selecting STP while testing UTP cables will lead to wire map failures when the shield is not detected Note The cable type selection is a descriptive function only for Category 5 7 Cables Choosing Cat 5e versus Cat 6 will not affect the cable performance results However choosing a Coax or 2 wire cable type will prevent the cable performance...

Page 51: ...ndividually Pressing the F1 function key will interrupt the test suite after the current test is finished running Active Link Testing When in the Active Link mode see page 2 2 pressing the Autotest button will begin a series of Active LAN tests While in this mode the following tests can be run Wire map Displays the wire map and the length of the cable Link Establishment described on page 5 2 DHCP ...

Page 52: ...andset is not detecting any type of active device at the far end of the link neither the SIGNALTEK remote nor an Ethernet device is present Pressing Autotest will run a wire map length test on the connected cable Normally when a cable is tested from one end the termination condition on the wire map screen should indicate an open condition and the length of each pair A shorted indication means that...

Page 53: ...m the words Open Short or Term will be presented to indicate the condition of each pair If a pair is opened or shorted the TDR will measure the length of that pair and display it to the left of the pair diagram Near the top of the screen the Cable Length will be displayed as estimated by the DSP Digital Signal Processor This length is displayed in 25ft 8 meter increments Figure 5 1 Wire map Result...

Page 54: ...g a wire map test into a Gigabit Ethernet device In this case the length information will be estimated from the Gigabit DSP Link Establishment Link Establishment displays the connection speed of the active device at the other end of the cabling link Possible link speeds are 10 100 1000Mbps This is the maximum speed of the other end of the link The actual network bandwidth may be less than the link...

Page 55: ...K is connected MDI means that SIGNALTEK is connected to a PC while MDIX means that it is connected to a hub or switch Figure 5 2 Link Establishment Results Bit Error Rate Tests The Cable Performance VoIP Web and IP Video tests are all similar in that they utilize the Bit Error Rate Test function of the Gigabit Ethernet chipset to test a link s ability to support network traffic at certain speeds w...

Page 56: ...ket Size Displays the packet size transmitted during the test Either 64 bytes or 1518 bytes depending on the test run Packet Fill Displays the type of data used to fill the test packets Fixed mode uses an alternating series of 1 s and 0 s Random mode uses a random series of 1 s and 0 s Transmitted Displays the number of packets transmitted during the autotest Received Displays the number of succes...

Page 57: ...onents in the cabling system are rated to at least Category 5e or ISO Class D by the manufacturer Lesser quality components may not provide the necessary performance margins required for successful gigabit Ethernet operation Also check that the equipment patch cords are also rated to Cat5e ISO D and that the RJ 45 modular plugs are terminated in accordance with the TIA 568 A B specification see Fi...

Page 58: ...Test Results 5 6 excessive attenuation Increased attenuation will reduce the SNR of the link and lead to bit errors w w w v e m c o p l ...

Page 59: ...t operate at a wavelength of 850nm The SFP 13X0 modules are compatible with both multimode and single mode fiber and operate at a wavelength of 1300nm It is typical that multimode fiber optic devices that operate in the 1300nm window are identified as 1300nm devices and that single mode devices that operate in the 1300nm window are identified as 1310nm devices even thought the operating wavelength...

Page 60: ...erify link speed and measure the attenuation of the link The length of the cable cannot be measured on fiber this function is only available on copper cabling The physical interface for the fiber port is the LC duplex connector This is a standard small form factor connector that allows two fiber cables to be connected in the space of a single ST or SC connector Figure 6 1 SIGNALTEK FO Top Connecto...

Page 61: ...g the Laser On and Off When in the fiber optic mode the laser transmitter in the Display handset can be turned on or off by pressing the F2 soft key When not in use turn the laser off to prevent accidental eye injury When the laser is on the LED will light red and a red triangle will flash on the display The Remote handset s laser is always off unless it detects a signal from the display handset W...

Page 62: ...values shown in the Link Establishment screen however the results of the bit error rate tests are not affected 1 Choose FIBER from the cable type pull down menu to put the SIGNALTEK into the fiber test mode Connect the LC SC patch cord to each handset and use the provided SC coupler to join the two patch cords Figure 6 4 Calibration Setup 2 From the Autotest or Manual tab press the Calibrate softk...

Page 63: ...displays the link speed duplex configuration and information about the power loss The power loss portion of the screen displays the calibration value in micro watts RX Cal the power measurement during the test in micro watts RX and the computed loss value in micro watts and decibels Loss Note The fiber optic modules will only link at 1000Mbps They will not drop to 100 or 10Mbps on low quality link...

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Page 65: ...P and Ping tests to function normally Failing Wire map when testing active LAN links Most 10 100 switches and PC interface cards internally short or ground the unused 4 5 and 7 8 pairs to prevent EMI RFI on the cable SIGNALTEK detects these shorts and notifies the user of their presence This is a function of the Ethernet device and cannot be changed but it does not represent a cabling problem A sh...

Page 66: ...ssive crosstalk in cables that are not twisted at a rate to support 10Mbps or higher data rates How does monitoring mode work Monitoring is similar to a very long autotest In the interest of productivity the default test time minimum required by IEEE is ten seconds for the cable performance test When manually configuring a longer test time such as several minutes or several hours the likelihood of...

Page 67: ...munications protocols can be run However certification test equipment that is required for this type of testing can be prohibitively expensive for use in small commercial and residential networks In these smaller networks the prime concern is that high speed Ethernet be able to run without errors on every link SIGNALTEK s Gigabit bit error tests are used to qualify a cabling links ability to suppo...

Page 68: ...ubleshoot a problem work station Disconnect the patch cord from the PC and connect to SIGNALTEK When the link status icon changes to blue press the Autotest button o A successful Link Establishment DHCP and Ping test indicate that the network is fully functional o A failed link establishment test means that the cabling may be damaged to the point where even a 10Mbps link could not be negotiated o ...

Page 69: ...ke sure that a valid IP address is configured in the ping Setup screen If the link status icon stays red when connected to the network outlet a basic connection problem exists between the SIGNALTEK and the network switch hub First try a different patch cord The user s patch cord may be damaged preventing any communication between the computer and switch If the link is still down after trying a new...

Page 70: ...rough IDEAL s website you will be notified as soon as firmware upgrades are available Can I measure dB loss or signal level of coax or CATV lines No SIGNATEK does not measure the attenuation of cabling or the dB level of active CATV lines IDEAL s LANTEK cable certifiers can measure the attenuation of coax cables to 1GHz LANTEK 7G Why is the length limited to 140m There are two methods by which SIG...

Page 71: ...nes the requirements for cabling and testing in residential applications The TIA 570 standard describes verification qualification and certification as methods to test cabling is residential environments Verification and qualification are recommended for all homes and certification is optional Are multiple remotes available Since SIGNALTEK is an active Gigabit Ethernet bit error rate tester inexpe...

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Page 73: ... insulators over the battery contacts to prevent battery drain during shipping These can be saved and reused to prevent battery discharge during storage Batteries The instrument can be run from alkaline NiMH or NiCd batteries Alkaline batteries have a long shelf life but are especially prone to leakage when completely discharged Never leave alkaline batteries in the instrument for prolonged period...

Page 74: ...the access seal voids the product warranty Registration Owners are encouraged to register the instrument immediately upon purchase Registered owner contact information is used to notify owners about new firmware or other product updates Owner information is never sold or used outside of IDEAL INDUSTRIES w w w v e m c o p l ...

Page 75: ...um distance 140m 460ft Battery Life Standard AA Alkaline Batteries Standby 30 days Cable testing 30 hours Monitoring 4 hours Ports Connections RJ45 shielded test interface port Mini USB A device port Standard USB B host port DC power input for long term BERT monitoring Test Standards Qualification BERT IEEE 802 3 standard for Gigabit Ethernet link performance Wire map EIA TIA 568 B pairing 568 A B...

Page 76: ...to 1GB capacity USB printers that support generic PCL drivers many HP Deskjet Laserjet and Officejet models Physical Dimensions Display Handset 7 9 L 3 6 W 1 5 D 20 1cm 9 1cm 3 8cm Remote Handset 6 8 L 3 5 W 1 5 D 17 3cm 8 9cm 3 8cm Weight Near end Weight 12 5 oz 354g without batteries Remote end Weight 9 oz 255g without batteries Specifications Subject to Change without Notice w w w v e m c o p l...

Page 77: ...ranty repairs and a description of the service required 2 Pack in a soft carrying case hard sided carrying case or wrap the instrument in heavy paper or plastic 3 Use a strong shipping container A double walled carton of 250 pound test material is recommended 4 Use a layer of shock absorbing material 70 to 100 mm 3 to 4 inches thick around all sides of the instrument to provide firm cushioning and...

Page 78: ...e tester to an authorized IDEAL INDUSTRIES service facility IDEAL INDUSTRIES World Wide Contact Information IDEAL INDUSTRIES INC Becker Place Sycamore IL 60178 USA Customer Service Telephone 800 435 0705 Customer Service at 800 435 0705 Quality Hotline 800 304 3578 Customer Service Fax 800 533 4483 E Mail Ideal_Industries idealindustries com International Telephone 815 895 5181 Fax 815 895 4800 ID...

Page 79: ...EAL INDUSTRIES GmbH Gutenbergstr 10 85737 Ismaning GERMANY Telephone 49 89 99686 0 Fax 49 89 99686 111 E Mail Ideal_Germany idealindustries com IDEAL INDUSTRIES AUSTRALIA Level 6 75 85 Elizabeth St Sydney NSW 2000 Australia GPO BOX 5124 Sydney NSW 2001 Australia Telephone 1300 765 800 61300 765 800 Fax 1300 765 801 61300 765 801 Mobile 0405 123 100 61405 123 100 E Mail Ideal_Australia idealindustr...

Page 80: ...ES BRASIL LTDA América Business Park Av Marginal do Rio Pinheiros 5200 201 F 05693 000 São Paulo SP Brasil Telephone main 55 11 3759 8777 Tech support 55 11 3759 8776 Fax 55 11 3759 8775 E Mail Ideal_Brazil idealindustries com IDEAL INDUSTRIES MEXICO Parque Intermex Periferico Sur 7999 A Col Sta Ma Tequepexpan Tlaquepaque Jalisco 45601 México Telephone 52 33 37702320 Fax 52 33 37702300 Movil 52 33...

Page 81: ...IDEAL INDUSTRIES Inc Manual Part No 6510 91 0003 Rev B w w w v e m c o p l ...

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