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Ideal Logic + Heat - 

User’s

Condensate Drain

This appliance is fitted with a siphonic condensate trap system 

that reduces the risk of the appliance condensate from freezing.  

However should the condensate pipe to this appliance freeze, 

please follow these instructions:
a.  If you do not feel competent to carry out the defrosting 

instructions below please call your local Gas Safe Registered 

installer for assistance.

b.  If you do feel competent to carry out the following instructions please 

do so with care when handling hot utensils.  Do not attempt to thaw 

pipework above ground level.

If this appliance develops a blockage in its condensate pipe, its 

condensate will build up to a point where it will make a gurgling 

noise prior to locking out an “L2” fault code.  If the appliance is reset 

it will make a gurgling noise prior to it locking out on a failed ignition 

“L2” code.
To unblock a frozen condensate pipe;
1.  Follow the routing of the plastic pipe from its exit point on the 

appliance, through its route to its termination point.

  Locate the frozen blockage.  It is likely that the pipe is frozen at 

the most exposed point external to the building or where there 

is some obstruction to flow.  This could be at the open end of 

the pipe, at a bend or elbow, or where there is a dip in the pipe 

in which condensate can collect.  The location of the blockage 

should be identified as closely as possible before taking further 

action.

2.  Apply a hot water bottle, microwaveable heat pack or a warm 

damp cloth to the frozen blockage area.  Several applications 

may have to be made before it fully defrosts.  Warm water can 

also be poured onto the pipe from a watering can or similar.  DO 

NOT use boiling water.

3.  Caution when using warm water as this may freeze and cause 

other localised hazards.

4.  Once the blockage is removed and the condensate can flow 

freely, reset the appliance. (Refer to “To Light the boiler”)

5.  If the appliance fails to ignite, call your Gas Safe Registered 

engineer.

preventative solutions

During cold weather, set the boiler stat to maximum, (Must return to 

original setting once cold spell is over)
Place the heating on continuous and turn the room stat down to 

15ºC overnight or when unoccupied. (Return to normal after cold 

spell).

escape of gas

Should a gas leak or fault be suspected contact the National 

Gas Emergency Service without delay. 

Telephone 0800 111 999

Do NOT search for gas leaks with a naked flame.

cleaning

For normal cleaning simply dust with a dry cloth. 
To remove stubborn marks and stains, wipe with a damp cloth 

and finish off with a dry cloth. 

DO NOT use abrasive cleaning materials.

maintenance

The appliance should be serviced at least once a year by a Gas 

Safe Registered Engineer or in IE a Registered Gas Installer 

(RGII).

Summary of Contents for Logic 12

Page 1: ...t on this appliance use only spare parts that you can be assured conform to the safety and performance specification that we require Do not use reconditioned or copy parts that have not been clearly authorised by Ideal For installation guide see reverse of book ...

Page 2: ...rried out by a Registered Gas Installer RGII and installed in accordance with the current edition of I S 813 Domestic Gas Installations the current Building Regulations and reference should be made to the current ETCI rules for electrical installation It is essential that the instructions in this booklet are strictly followed for safe and economical operation of the boiler Electricity Supply This ...

Page 3: ...om temperature Once the desired setting has been achieved leave the knob in this position and the system will automatically achieve the desired room temperature for all outside weather conditions To Shut Down the Boiler Set the mode control knob to OFF To Relight the Boiler Repeat the procedure detailed in To light the boiler E 205862 10090 Frost Protection If no system frost protection is provide...

Page 4: ...dip in the pipe in which condensate can collect The location of the blockage should be identified as closely as possible before taking further action 2 Apply a hot water bottle microwaveable heat pack or a warm damp cloth to the frozen blockage area Several applications may have to be made before it fully defrosts Warm water can also be poured onto the pipe from a watering can or similar DO NOT us...

Page 5: ...rior to requesting a service engineers visit Should the problem be found to be other than with the appliance we reserve the right to levy a charge for the visit or for any pre arranged visit where access is not gained by the engineer Troubleshooting NO CENTRAL HEATING OR HOT WATER Check the mains switch fused spur is turned on and ensure mode control knob B is in the ON position Does the boiler op...

Page 6: ... between 1 1 5bar on the pressure gauge If the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Flame Loss See Action Fault Code L 2 Fan Fault Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternativel...

Page 7: ...7 Ideal Logic Heat User s ...

Page 8: ...1482 448858 Registration No London 322 137 Ideal Stelrad Group pursues a policy of continuing improvement in the design and performance of its products The right is therefore reserved to vary specification without notice Ideal Consumer Helpline Tel 01482 498660 www idealheating com ...

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