11
Driving system
Problem
Check
A
ction
Low speed
Battery power
Charging
tyre pressure
inflate tyre
Is tyre flat
Repair the tyre
Load
Do not overload
The motor is not
Every plug Ensure every plug is
working
connected
If the situation
does not improved,
please contact with
the dealer.
Power indicator
light does not
shine
Power indication of
battery is on, but
the bike doesn’t
work.
Loose wiring or
connection.
Check wiring and
connections,
particularly brake
connections,
please contact with
the dealer.
Reduced battery
performance
Charger not giving
full charge.
Low Battery power
Is the battery
fully charged?
if NOT, Charge fully.
Replace Battery.
Check the light on
charge remains
RED during
charging period?
Charger works
correctly?
If NOT, replace charger
If unsure on any of these points, or you fail to correct the problem, we
would advise you to seek assistance from your local e.bike specialist.
Simple Troubleshooting
Warranty
Subject to the following provisions, Ideal World warrants that the goods
will correspond with their specification at the time of purchase and will
be free from defects in material and workmanship.
Ideal World offers a 3 year warranty on the frame for any problems
relating to manufacturer workmanship or arising from material defects
including breakages or cracking caused while riding (other than rider
misuse).
Ideal World offers 12 month warranty on the battery for any problems
relating to manufacturers workmanship or arising from
material defects. The warranty does not cover misuse or failure to
follow the manufacturer’s operational instructions correctly.
All other components are guaranteed for 1 year for problems related
to manufacturer workmanship or arising from material defects with the
exception of consumable components for example brake blocks, pads,
tyres and tubes.
Ideal World offers this warranty to the original purchaser of the
product. This warranty is not transferable to a third party.
PLEASE NOTE:
Any figures quoted regarding battery performance or distances which can be
obtained per single charge are based on standard test conditions. Diverse terrain
and rider weight will of course produce varying results from those stated
