SMS-530 Quick Start v1.0 2013/04
8/8
Troubleshooting
Item Trouble state
Solution
1
EXT LED is off without Li-battery
Please check the external power and wire connection.
2
STA is always on
1.
Check SIM card
2.
Check Antenna
3.
Check the 3G signal strength
3
GT-530 Series Utility can not
connect to SMS-530
1.
Check STA LED blinking every 1 sec
2.
Check com port connection and baud rate setting
4
After event triggering, users can not
receive SMS.
1.
Check DI connection
2.
Check phone number and format
3.
Check DI event is enabled in GT-530 Series Utility
5
Counter value is abnormal
1.
Check wire connection
2.
Check the counter signal is at 5~40Hz.
3.
Check the DI mode setting. Must be counter mode.
6
The content of received SMS is
abnormal.
Please select the correct language to set the content of
SMS in utility. If you want to transfer Unicode char,
select the language supporting UCS2.
7
The time of receiving SMS is
abnormal
1.
The time in SMS-530 is abnormal. Setup the time of
SMS-530 by utility.
2.
The battery of RTC is low. Change the silver battery
of RTC. After changing the battery, set the time of
SMS-530.
8
STA led is blanking per 50 ms
The pin code is wrong. The login windows would show
the field to input PIN or PUK code.
9
Forget Password
Use SMS command to get the password.
Technical Support
If you have problems about using the SMS-530, please contact ICP DAS
Product Support.
Email: