TROUBLeshOOTinG
iF YOUR sCReen FReeZes OR FaiLs TO ResPOnD
as with all computers and computer controlled devices it is possible that occasionally the system could freeze
due to data or software conflicts. Your iCool has 2 computers that monitor and communicate with each other.
Occasionally a data error can cause them to stop communicating.
We have designed the system to be as fail safe as possible. in most cases if the screen freezes the main
computer will still carry on running the system and monitoring the safety features but you will not be able
to change anything. You can either allow it to keep running if that is more convenient, or you can restore the
system to normal operation by switching off the main power and re starting, exactly as you would do if your
computer or smart phone freezes.
The system will always reset to normal when you restart it.
When your screen first starts up and the welcome screen appears a small warning notice may appear in the
centre of the screen for one or two seconds referring to the inter computer communication requirements, this
is normal.
eMeRGenCY OveRRiDe PROvisiOns
CeRTain saFeTY FeaTURes in YOUR iCOOL Can Be OveRRiDDen in The evenT OF a PaRTiaL FaiLURe
iCool systems are very reliable and have attained an excellent reputation around the world for this. in addition
we have done all that we can in the designs to build-in ways to work around any partial failure, so that you are
not prevented from using your system for an important event. There are some circumstances in which it would
be acceptable to temporarily override certain safety systems that may become too sensitive and cause trouble
until they can be properly readjusted. This allows systems to continue to operate in circumstances where
otherwise it might not be possible. Of course we do not advise the overriding of electrical safety circuits.
For example, depending on the way your system has been set up, it sometimes occurs that the water flow
monitoring system may be too sensitive and will stop the pump because it appears that water is not flowing
properly. We allow this to be over ridden if it becomes troublesome. instructions on how to do this will appear
on the screen automatically if this happens. it must be remembered of course that if you disarm this system
the pump is no longer protected from running dry without water lubrication, so it is essential that you manually
monitor the water flow. Our staff can assist you by phone or e-mail to overcome most problems on the spot.
FaiLURe OF The TOUCh sCReen
even iF The TOUChsCReen FaiLs OR is DaMaGeD, We Can UsUaLLY sTiLL GeT YOU GOinG.
in our efforts to remain the world’s number one supplier of mobile ice
bath systems, we have continued to improve reliability, but we have also engineered ways to ensure that no
matter what happens in the field, in most cases you can still use your iCool for that important event.
Realistically, even the best electronic systems occasionally have problems, especially in portable systems that
have a relatively hard life and where water and heat are involved.
Fortunately, we have very few such problems, but as an added benefit
we have built into all iCool’s a complete
manual override system that allows your iCool to operate effectively even if parts of the electronics fail for
whatever reason.
We do not publish this over ride information in the manual because it is a little different from model to model,
but in the rare event that you ever have a failure of the electronics or the touch screen which prevents you
from operating your iCool, just call or e-mail the local iCool representative in your country, or our international
number or go to our web site and we will give you instructions on how to use the manual over ride facility on
your particular model.
at www.iCoolsport.com you will find a listing of representatives around the world, or you can request a reply
directly from our factory in australia. You will be contacted promptly and we will explain how to work around
your problem until we can arrange repairs. This is an important service that we hope you never need, but it’s
good to know it is there. in addition to this service you will be pleased to know that your iCool is of a modern
modular design, which means that most components can be easily replaced in the field and often by the owner.
UnDeRsTanDinG The heaTinG MODe PROTeCTiOn CiRCUiT
if you have a
DUaL TeMP
model it can also heat your pool and because it heats by modern heat pump
technology and it does so using as much as 70% less electricity than conventional spa heaters.
