Technical Support You Can Count On
Annual Support Contracts allow you to
optimize the convenience, productivity
and peace-of-mind of your time and
attendance system.
With an annual support contract you have
unlimited access to highly trained Technical
Support Specialists on our toll-free support line.
Web Punch Entry:
• Allows designated employees to punch
using a browser.
• Licenses can be reused and reassigned
to other employees, as desired.
• Add additional employee Web Punch Entry
Licenses or a one-time license fee. 15 Web
Punch Entry licenses are included free, with
on maximum of 50 licenses available
per system.
• Time Clock Insurance that covers both hardware and software issues
• Unlimited telephone and email support
• Remote Login Assistance to fix any issues that may arise
• If anything were to happen to your clock, like getting zapped by
lightning, we will replace it, along with all purchased upgrades, and
ship overnight.
Gold Support
includes:
• Unlimited telephone and email support
• Remote Login Assistance to fix any issues that may arise as well as
preform annual maintenance
Call 1-800-847-2232, option 1
10
TECHNICAL SUPPORT CONTRACTS
Platinum Support
, the most popular option for new customers, includes: