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SUPPORT INFORMATION
Free assistance is available for the first 30 days on new purchases
and includes:
• Unlimited telephone and email support
• Remote login assistance and troubleshooting
For Assistance, please call: 1-800-847-2232 #2, Mon-Fri, 5:00 AM to 5:00 PM PT
To submit an online request:
https://www.icontime.com/contact-support/
Product registration is required for our free 30-day assistance.
We also offer extended support contracts which include:
• Annual Hardware Maintenance (Time Clock Insurance)
• Annual Upgrade to the Latest Software Version
•
Annual
Software
Maintenance
• Unlimited Telephone and Email Support
• Remote Login Assistance and Troubleshooting
For instructions on clocking in and out, please refer to the enclosed
Quick Reference Sheet >
For instructions on setting up and using proximity badges, please refer to the
User Guide >
Quick Start Guide >
© Copyright 2018 Icon Time, Inc. All rights reserved. TotalPass®, Icon Time and the Icon Time logo are trademarks
of Icon Time, Inc. The information in this guide is subject to change without notice. 11/18. P600QSG-0
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