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WARRANTY AND REGISTRATION
ICOM LIMITED WARRANTY
Icom Incorporated is proud of its advanced technology and the high quality
of workmanship and components included in the production of every product.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
Icom (Australia) Pty. Ltd., the authorised Icom Distributor, warrants this Icom
product within Australia to be free from defects in material or workmanship for
the applicable period indicated below:
• Radios:
Five (5) years
from the date of purchase, (excluding accessories), when
purchased from an Australian authorised Icom Dealer.
• Accessories:
One (1) year
from the date of purchase, when purchased from an
Australian authorised Icom Dealer.
(i.e. battery, antenna, battery chargers etc)
Icom (Australia) Pty. Ltd. will, at its discretion, and subject to the terms and
conditions stated below, repair or replace any goods or component parts
which after examination are found to be defective.
Unless otherwise expressly provided, any fault arising from defective
workmanship or material shall be rectified by Icom where the equipment is
returned freight prepaid to Icom (Australia) Attn: Service Dept. Unit 1/103
Garden Rd, Clayton, VIC, 3168.Telephone (03) 9549 7500, Fax: (03) 9549
7505. Email [email protected].
This warranty shall not apply:
(a) To an Icom Product which has failed due to improper installation,
misuse, accident, alteration or unauthorised repair or modification.
(b) If any serial number or identification plate attached to the goods has
been altered, rendered illegible, or removed
(c) If the goods have been damaged by corrosion, deterioration or the
like contributed to abnormal temperatures; the influence of foreign
matter or energy or physical or chemical properties of water, steam or
chemical compounds.
(d) To any Icom product not originally supplied by Icom (Australia) Pty Ltd
to an authorised Dealer of Icom (Australia) Pty. Ltd.
Please check with us if you feel an Icom product is being offered
for sale that has been sourced from other than Icom (Australia)
Pty Ltd.
WARRANTY SERVICE INSTRUCTIONS
If you are experiencing difficulty with your Icom equipment:
1. For warranty claims, complete a repair order form located at: http://
www.icom-australia.com/files/Repair_Order_Form.pdf and send with
goods to Icom (Australia) with a brief explanation of the issue.
2. If the fault is related to the use of a particular accessory or
accessories, please include these for inspection with the radio, and
list these on the repair order form. Icom (Australia) Pty. Ltd. shall
assume no liability for the loss or safe return of an accessory item
that is not listed.
3. Please contact Icom (Australia) regarding any compensation that may
be payable for reasonable expenses incurred in making a warranty
claim.
4.
If the requested repairs or services are within the terms of warranty,
your equipment will be returned after repair (prepaid) to any
designated point within Australia.
5.
If the requested repairs of service are not within the terms of warranty,
or if you fail to provide acceptable evidence of the date of purchase,
return freight will be charged.
This warranty is in addition to and does not limit, exclude or restrict
your right under the Competition and Consumer Act 2010 or any other
protection laws that may apply.
PRODUCT REGISTRATION
Please log on to www.icom.net.au to register your Icom product, or complete
& return the registration reply page.
