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Troubleshooting

Problem

Possible Cause

Corrective Action

Motor does not 
energize

Your control circuit is 
not calling for motor 
to energize

Measure voltage across terminals M1 and M2. A 0 Volt 

reading indicates either 

ICM441

’s contacts are closed OR 

your control circuit is not calling. Check safety switches or 
thermostat.

Incorrect voltage 
range selected 
to power input of 

ICM441

Rewire 

ICM441

 as listed above

Incoming voltage 
is low

Measure between L1 and LO (120 VAC) or L1 and HI (208-
240 VAC). Spec is 85±5.5 VAC (120 VAC) or 170±10 VAC 
(208-240 VAC). It may also be possible that the motor pulls 

down the line 

AFTER

 it is energized. Measure line voltage 

with contactor closed.

Sensor is out of 

specification

Allow motor to cool if sensor is > 3K

Ω

. Bypass sensor 

if sensor resistance is >25K

Ω

. Bypass sensor if sensor 

resistance is <500

Ω

. Sensor may be shorting to a winding or 

to ground during operation, repair as necessary.

Motor turns off right 
after energized

Low voltage

Ensure voltage does not drop below spec when motor is 
energized. Measure voltage between L1 and LO or HI during 

motor start.

Bad sensor

Sensor may be shorting to a winding or chassis during motor 
operation. Measure resistance of sensors while bypassing 
terminals M1 and M2. Bypass sensor if required.

Motor turns off after 
running for a while

Winding overheating

Check for phase unbalance or phase loss to motor. Check 
for low-voltage during operation. Control circuit may have 
also opened, check pressure switches or thermostat.

Motor was on, but 
will not re-energize

Anti-Short-Cycle 
Timer

Wait 5-minutes for built-in anti-short-cycle timer to time out. 
Defeat anti-short cycle timer by shorting terminal “C” to 
hidden terminal “X.”

Motor was on, but 
will not re-energize

Motor over 
temperature

Verify motor temperature with a temperature probe. Measure 

resistance of sensors, if any sensor was over 10K-ohms, the 

ICM441

 will not reset until ALL sensors return below 3K

Ω

.

Step-Down Transformer 

Typical System Wiring Diagram (120-460 VAC)

Step-Down Transformer 

Typical System Wiring Diagram (120-240 VAC)

Bypassing A Sensor

Since these sensors are internally wound into the winding of the motor, they are not field-replaceable. 

In the event that the resistance of a sensor is found to be outside of the 500

Ω

 to 3K

Ω

 range, the 

sensor must be properly bypassed in order for this motor protector to function.
To bypass a sensor, you must disconnect the defective sensor’s wire from the 

ICM441

, and connect 

a 1/2-Watt 1.0K

Ω

 to 2.0K

Ω

 resistor from terminal “C” to the open sensor terminal. These resistors can 

be purchased at any electrical hobby shop, such as Radio Shack. Consult the “Bypassing a Sensor” 
wiring diagram for an illustrative explanation.

Bypassing A Sensor Wiring Diagram

ONE-YEAR LIMITED WARRANTY

The Seller warrants its products against defects in material or workmanship for a period of one (1) 
year from the date of manufacture. The liability of the Seller is limited, at its option, to repair, replace 
or issue a non-case credit for the purchase prices of the goods which are provided to be defective. 
The warranty and remedies set forth herein do not apply to any goods or parts thereof which have 
been subjected to misuse including any use or application in violation of the Seller’s instructions, 
neglect, tampering, improper storage, incorrect installation or servicing not performed by the Seller. 

In order to permit the Seller to properly administer the warranty, the Buyer shall: 1) Notify the Seller 

promptly of any claim, submitting date code information or any other pertinent data as requested by 
the Seller. 2) Permit the Seller to inspect and test the product claimed to be defective. Items claimed 
to be defective and are determined by Seller to be non-defective are subject to a $30.00 per hour 
inspection fee. This warranty constitutes the Seller’s sole liability hereunder and is in lieu of any other 
warranty expressed, implied or statutory. Unless otherwise stated in writing, Seller makes no warranty 

that the goods depicted or described herein are fit for any particular purpose.

LIAF057

Patent No. 424,953

7313 William Barry Blvd., North Syracuse,  NY  13212

(

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) 800-365-5525     (

Phone

) 315-233-5266     (

Fax

) 315-233-5276

www.icmcontrols.com

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