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Troubleshooting
Unit does not power on
Check that the power cable is securely in place, that the power switch is in the “ON”
position (I), and the fuse on the inside of the Swift UV unit located in the power inlet
receptacle is not blown. A replacement fuse is provided within the inlet receptacle holder.
Unexpected display or control panel behavior
Power cycle the unit off/on.
Obstruction in disinfection chamber
See section “Accessing the Inside of the Disinfection Chamber” (page 28) and
“Cleaning the Inside of the Disinfection Chamber” (page 29).
Retrieving phone from the unit in the event of a loss of power
Rotate the knob located on the lower left of the unit clockwise until the phone is
elevated out of the opening at the top. If unable to rotate the knob, see steps for
obstruction in disinfection chamber above to open the chamber and retrieve phone.
There is a slight vibration within the device
Ensure the two thumb screws on the right side of the disinfection chamber are
tightly secured. Ensure the two black plastic push pins on the left side of the
disinfection chamber are fully seated. Ensure that the two recessed Phillips screws
on the right side of the main housing are tightly secured.
Troubleshooting
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