Service and support
For information: http://www.ices-electronics.com/
For support:
http://icessupport.zendesk.com
ICES helpdesk:
Germany
0900-1520530
(Local charges)
The Netherlands 0900-23553626 (Local c 1ct P/min)
Belgium
02-6200115
(Local charges)
France
0170480005
(Local charges)
The helpdesk is accessible from Monday to Friday from 9 AM till 6 PM.
In case your device needs repair, our helpdesk will redirect you to your local dealer.
ICES offers service and warranty in accordance to European law, which means that in case of repair
(both during and after the warranty period), you should contact your local dealer.
Please note
: It is not possible to send products directly to ICES for repair.
Important note:
If this unit will be opened, or accessed in any way by a non-official service center,
the warranty expires immediately.
If at any time in the future you should need to dispose of this product please note that:
Waste electrical products should not be disposed of with household waste. Please
recycle where facilities exist. Check with your Local Authority or retailer for recycling
advice. (Waste Electrical and Electronic Equipment Directive)