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ICE Series

 

 

 Warranty 

 

Page iv 

 

Ice-O-Matic 

 

Parts and Labor  

Domestic & International Limited Warranty 

 

Mile High Equipment LLC (the “Company”) warrants Ice-O-Matic brand ice machines, ice dispensers, remote condensers, water filters, and ice 
storage bins to the end customer against defects in material and factory workmanship for the following: 

 

 

  Cube ice machines,”GEM” model compressed ice 

machines ,” MFI” model flake ice machines and remote 
condensers.  - Thirty-six (36) months parts and labor 

  Ice storage bins -Twenty-four (24) month parts and labor 

  “EF” and “EMF” model flake ice machines - Twenty-four 

(24) months parts and labor 

  IOD model dispensers - Twenty-four (24) months parts, Twelve (12) months 

labor 

  CD model dispensers - Thirty-six (36) months parts and 

labor 

  Water filter systems - Twelve (12) months parts and labor (not including filter 

cartridges) 

 
An additional twenty-four (24) month warranty on parts (excluding labor) will be extended to all cube ice machine evaporator plates and 
compressors, “GEM” model compressed ice machine compressors, and “MFI” model flake ice machine compressors from the date of original 
installation. An additional thirty-six (36) month warranty on parts (excluding labor) will be extended to all “EF” and “EMF” model flake ice machine 
compressors from the date of original installation. The company will replace EXW (Incoterms 2000) the Company plant or, EXW (Incoterms 2000) 
the Company-authorized distributor, without cost to the Customer, that part of any such machine that becomes defective.  In the event that the 
Warranty Registration Card indicating the installation date has not been returned to Ice-O-Matic, the warranty period will begin on the date of 
shipment from the Company. Irrespective of the actual installation date, the product will be warranted for a maximum of seventy-two (72) months 
from date of shipment from the Company. 
 
ICE-model cube ice machines which are registered in the Water Filter Extended Warranty Program will receive a total of eighty-four (84) months 
parts and labor coverage on the evaporator plate from the date of original installation.  Water filters must be installed at the time of installation and 
registered with the Company at that time.  Water filter cartridges must be changed every six (6) months and that change reported to the Company to 
maintain the extended evaporator warranty. 
 

No replacement will be made for any part or assembly which (I) has been subject to an alteration or accident; (II) was used in any way which, in the 
Company’s opinion, adversely affects the machine’s performance; (III) is from a machine on which the serial number has been altered or removed; 
or, (IV) uses any replacement part not  authorized by the Company. This warranty does not apply to destruction or damage caused by unauthorized 
service, using other than Ice-O-Matic authorized replacements, risks of transportation, damage resulting from adverse environmental or water 
conditions, accidents, misuse, abuse, improper drainage, interruption in the electrical or water supply, charges related to the replacement of non-
defective parts or components, damage by fire, flood, or acts of God.   
 
This warranty is valid only when installation, service, and preventive maintenance are performed by a Company-authorized distributor, a Company-
authorized service agency, or a Company Regional Manager.  The Company reserves the right to refuse claims made for ice machines or bins used 
in more than one location. This Limited Warranty does not cover ice bills, normal maintenance, after-install adjustments, and cleaning.

 

 

 
Limitation of Warranty 
 

This warranty is valid only for products produced and shipped from the Company after January, 2007.  A product produced or installed 
before that date shall be covered by the Limited Warranty in effect at the date of its shipment.  The liability of the Company for breach of 
this warranty shall, in any case, be limited to the cost of a new part to replace any part, which proves to be defective.  The Company 
makes no representations or warranties of any character as to accessories or auxiliary equipment not manufactured by the Company

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER.  MILE HIGH 
EQUIPMENT SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR 
IMPLIED WARRANTY ON THIS PRODUCT.  EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR 
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE LENGTH OF THIS 
WARRANTY.

 

 
Filing a Claim 
All claims for reimbursement 

must be received at the factory within 90 days from date of service

 to be eligible for credit.  

All claims outside 

this time period will be void

.  The model, the serial number and, if necessary, proof of installation, must be included in the claim.  Claims for labor 

to replace defective parts must be included with the part claim to receive consideration. Payment on claims for labor will be limited to the published 
labor time allowance hours in effect at the time of repair. The Company may elect to require the return of components to validate a claim.  Any 
defective part returned must be shipped to the Company or the Company-authorized distributor, transportation charges pre-paid, and properly 
sealed and tagged.  The Company does not assume any responsibility for any expenses incurred in the field incidental to the repair of equipment 
covered by this warranty.  The decision of the Company with respect to repair or replacement of a part shall be final. No person is authorized to give 
any other warranties or to assume any other liability on the Company’s behalf unless done in writing by an officer of the Company. 
 

GOVERNING LAW 

This Limited Warranty shall be governed by the laws of the state of Delaware, U.S.A., excluding their conflicts of law principles.  The United Nations 
Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty. 

 
 

Mile High Equipment LLC, 11100 East 45

th

 Avenue, Denver, Colorado 80239  (303) 371-3737 

January 2007 

 

Summary of Contents for CIM0330FW

Page 1: ...o 80239 Part Number 9081264 01 Date 11 08 Installation Start Up and Maintenance Manual ICE SERIES CUBERS ICE0250 through ICE2100 Series ICEU150 ICEU220 and ICEU300 Undercounter Series ICE0320 and ICE0520 22 Inch Series INCLUDES 230 50 1 VOLT UNITS ...

Page 2: ... ...

Page 3: ...ailed explanation of the problem Keep this manual for future reference The ICE Series Service Parts Manuals are available separately Ice O Matic icemakers and dispensers are not approved for outdoor installation WARNING Always disconnect electrical power and shut off water supply whenever maintenance or repairs are performed on the ice machine and related equipment CAUTION Always wear protective e...

Page 4: ... Number and Serial Number Format Page 1 Installation Guidelines Page 2 Remote Condenser Guidelines Page 4 Electrical and Plumbing Requirements Page 6 How the Machine Works Page 13 Start Up Procedure Page 14 General Maintenance Page 16 Cleaning Procedure Page 17 Cabinet Care Page 18 Winterizing Procedure Page 19 Maintenance Record Page 20 ...

Page 5: ...ner for carrier s inspection Visible Loss or Damage Any external evidence of loss or damage must be fully described and noted on your freight bill or express receipt and signed by the carrier s agent The claim should be filed on a form available from the carrier Concealed Loss or Damage If loss or damage does not appear until merchandise has been unpacked make a written request for inspection by t...

Page 6: ...e interruption in the electrical or water supply charges related to the replacement of non defective parts or components damage by fire flood or acts of God This warranty is valid only when installation service and preventive maintenance are performed by a Company authorized distributor a Company authorized service agency or a Company Regional Manager The Company reserves the right to refuse claim...

Page 7: ...ries Environmental Cuber Uses HFC Refrigerant This format is 14 characters long and begins with a date code followed by the Ice O Matic identifier and then a sequential number This is an entirely numerical serial number The serial number will look like the example 0407 1280 010077 010077 is the serial identifier 1280 is the identifier Ice O Matic 0407 is the date code in YYMM format 2004 July Larg...

Page 8: ...led with the ice machine Clearance Requirements Self contained air cooled ice machines must have a minimum of 6 inches 15cm of clearance at the rear top and sides of the ice machine for proper air circulation Stacking If the ice machines are to be stacked refer to the instructions in the stacking kit Ice O Matic does not endorse stacking air cooled ice machines Dispenser Application A thermostatic...

Page 9: ... D minimum tubing must be run to the condenser The water supply for the float can T off from the condenser line using 1 4 inch O D minimum tubing Make 2 coils of extra tubing so that the machine can be pulled away from the wall if service is needed Page 3 All drain lines must be installed per local codes The purge drain should be a minimum of 5 8 inch O D tubing The condenser drain on water cooled...

Page 10: ...lding codes Usually the services of a licensed electrician are required Roof Attachment 1 Install and attach the remote condenser to the roof of the building using the methods and practices of construction that conform to the local building codes including having a roofing contractor secure the remote condenser to the roof 2 Have an electrician connect the remote condenser fan motor wires to the i...

Page 11: ...he mixing valve mounted in the condenser Maximum Rise is 35 feet Maximum Drop is 15 feet Maximum equivalent run is 100 feet Formula for figuring maximum equivalent run is as follows Rise x 1 7 Drop x 6 6 horizontal run equivalent run Examples 35 ft rise x 1 7 40 ft horizontal 99 5 equivalent feet line run 35 ft rise 40 ft horizontal Verify the ICE machine is compatible with the remote condenser So...

Page 12: ...ts ICEU150 220 225 and 226 Note The ICEU150 220 225 and 226 do not have a splash curtain These models utilize a thermostatic bin control in place of a mechanical bin switch ON OFF WASH Switch is located in the control box Remove the grill screws to access the control box 31 00 Page 6 ...

Page 13: ...lumbing Requirements ICEU300 and 305 Note The ICEU300 and 305 do not have a splash curtain These models utilize a thermostatic bin control in place of a mechanical bin switch ON OFF WASH Switch is located in the control box Remove the grill screws to access the control box ...

Page 14: ...ICE Series Electrical and Plumbing Requirements Page 8 Electrical and Plumbing Requirements ICE0250 ICE0400 ICE0500 and ICE0600 ...

Page 15: ...ICE Series Electrical and Plumbing Requirements Page 9 Electrical and Plumbing Requirements ICE0800 and ICE1000 ...

Page 16: ...ICE Series Electrical and Plumbing Requirements Page 10 Electrical and Plumbing Requirements ICE1400 ICE1800 and ICE2100 ...

Page 17: ...ICE Series Electrical and Plumbing Requirements Page 11 Electrical and Plumbing Requirements ICE0320 and ICE0520 ...

Page 18: ...ICE Series Electrical and Plumbing Requirements Electrical and Plumbing Requirements ICE1506 Remote Page 12 ...

Page 19: ...pens and allows the water pump to purge the water remaining in the water trough removing impurities and sediment This allows the machine to produce clear ice cubes and keep mineral build up at a minimum The hot gas solenoid opens allowing hot gas to go directly to the evaporator heating the evaporator and breaking the bond between the evaporator and the ice slab The harvest assist motor which is a...

Page 20: ...ve as required As ice begins to form on the evaporators check the freeze pattern of the ice Ice should form evenly across the evaporator Models ICE0800 1000 1800 and 2100 machines will have a slight variance from the top to the bottom of the evaporator s Bridge Thickness and Timer Adjustment Once the ice drops off the evaporator s during harvest check the bridge thickness of the ice slab The bridg...

Page 21: ...apillary tube which is in a brass thermo well mounted to the water trough When ice comes in contact with the capillary tube thermo well the bin thermostat opens and the machine will shut off Bin Control Adjustment All Models Except Undercounter Models Check the bin switch for proper adjustment by swinging the bottom of the curtain away from the evaporator Slowly bring the curtain towards the evapo...

Page 22: ...e often 2 Check ice bridge thickness See page 14 for proper thickness and adjustment procedure 3 Check water level in trough See page 14 for proper water level and adjustment 4 Clean the condenser air cooled machines to insure unobstructed air flow 5 Check for leaks of any kind Water Refrigerant Oil Etc 6 Check the bin control switch for proper adjustment See page 15 for bin switch adjustment 7 Ch...

Page 23: ...ral residue has been removed 8 If necessary wipe the evaporator spillway and other water transport surfaces with a clean soft cloth to remove any remaining residue If necessary remove the water distribution tube disassemble and clean with a bottlebrush Reassemble all components and repeat steps 4 through 7 as required to remove residue 9 Turn OFF ice machine water supply and clean the water trough...

Page 24: ...the thin layer on the surface of stainless steel that protects it from corrosion 3 Don t use cleaners that use chlorine or chlorides Don t use chlorine bleach or products like Comet to clean the steel Chlorides break down the passivation layer and can cause rusting 4 Rinse with clean water If chlorinated cleansers are used you must thoroughly rinse the surface with clean water and wipe dry immedia...

Page 25: ...s If ice is being made initiate harvest or wait for cycle completion 3 Place the ICE OFF WASH switch to the OFF position The switch is located in the control box 4 Disconnect the tubing between the water pump discharge and water distribution tube 5 Drain the water system completely 6 On water cooled machines hold the water regulating valve open by prying upward on the water valve spring with a scr...

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