IBM VXA-2 - Tape Drive - VXAtape, User Manual

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Appendix C. Problem solving
This appendix provides information on problem solving. Computer problems can
be caused by hardware, software, or user error. You might be able to use the
information in this section to solve problems yourself, or to gather helpful
information you can pass on to a service technician.
If, after attempting the recommended actions listed in the table, the problem still
exists or recurs, a hardware failure might be the cause. Contact your IBM service
representative.
Problem Solution
TAPE DRIVE WILL NOT ACCEPT
A CARTRIDGE
1. Determine if there is already a cartridge loaded.
Press the eject button; there may be a cartridge
already loaded in the drive.
2.
Make sure you are using VXA Tape cartridges.
If the cartridge you are attempting to load is not a
VXA Tape cartridge, the tape drive automatically
ejects it.
3. Power cycle the drive.
Power down the drive. Wait 10 seconds, then turn
the drive back on.
On power-up, observe the drive’s LED code
sequence. If the LEDs do not illuminate, check the
power supply and power cable connection. If the
drive completes the power-on sequence normally,
but still does not accept the cartridge, contact IBM
technical support.
If power to the drive was interrupted when you
originally attempted to load a cartridge, the drive
detects the tape when its power is restored and
then rewinds the tape. If this is the case, press the
eject button, remove the cartridge, and begin the
session again.
© Copyright IBM Corp. 2003
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