Warranty Service
To obtain warranty service for the Machine, you should contact your reseller or call IBM. In the United States, call
IBM at 1-800-772-2227 In Canada, call IBM at 1-800-565-3344.. You may be required to present proof of purchase.
Depending on the Machine, the service may be 1) a “Repair” service at your location (called “On-site”) or at one of
IBM’s or a reseller’s service locations (called “Carry-in”) or 2) an “Exchange” service, either On-site or Carry-in.
When a type of service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes
its property and the replacement becomes yours. The replacement may not be new, but will be in good working order
and at least functionally equivalent to the item replaced.
It is your responsibility to:
1. obtain authorization from the owner (for example, your lessor) to have IBM or your reseller service a Machine that
you do not own;
2. where applicable, before service is provided —
a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller
provide,
b. secure all programs, data, and funds contained in a Machine,
c. inform IBM or your reseller of changes in a Machine’s location, and
d. for a Machine with exchange service, remove all features, parts, options, alterations, and attachments not
under warranty service. Also, the Machine must be free of any legal obligations or restrictions that prevent its
exchange; and
3. be responsible for loss of, or damage to, a Machine in transit when you are responsible for the transportation
charges.
Extent of Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure
caused by a product for which IBM is not responsible may void the warranties.
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HOWEVER, SOME LAWS DO
NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you.
H-10
IBM Token-Ring PCI Family Adapter
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