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Troubleshooting charts
Problem
Action
The scrolling or Magni-
fying Glass function
does not work.
See the General tab page in "Mouse Properties", and make sure that the PS/2
TrackPoint driver is loaded.
Note: The TrackPoint functions work only with the TrackPoint.
A number appears when
you type a letter.
The numeric lock function is on. To disable it, press and hold Shift; then press
NumLk.
All or some keys on the
external numeric keypad
do not work.
Make sure that the external numeric keypad is correctly connected to the com-
puter.
All or some keys on the
external keyboard do
not work.
To use an external keyboard, you can attach it to the computer either directly or
through the keyboard/mouse cable. Make sure that:
The keyboard cable is correctly connected to the computer (if the keyboard is
connected directly to the computer).
The keyboard/mouse cable is correctly connected to the computer.
The keyboard cable is connected to the correct side of the keyboard/mouse
cable.
If these items are correct, disconnect the keyboard/mouse cable from the com-
puter and make sure that the operation of the system keyboard is correct. If the
system keyboard works, have the keyboard/mouse cable or the external keyboard
serviced.
The internal numeric
keypad does not work.
If you connect an external numeric keypad or an external keyboard with a numeric
keypad, the internal numeric keypad is disabled. Use the external numeric keypad
instead.
All or some of the Fn
key functions do not
work.
If Notebook Manager is active, the Fn key functions related to Display Device
(Fn+F7, Fn+Home, Fn+End, Fn+Insert, and Fn+Delete) are disabled.
Notes:
1. Fn+Insert and Fn+Delete are available only for HPA models.
2. The sleep key function (Fn+F4) is available on the external keyboard by
pressing Ctrl+Alt+F4.
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ThinkPad i Series 1200/1300 User's Reference
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