IBM ThinkPad 600 User Reference Download Page 121

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Chapter 4. Solving Computer Problems

Frequently Asked Questions

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Hints, Tips, and Limitations

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Using the Power Management Modes

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Using a PC Card with the Docking Station

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USB Connector Considerations

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For PCI Cards in the SelectaDock III Docking Station

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For the USB Connector Setting on the SelectaDock III

Docking Station

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If a USB Device is Disabled

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Using a Second CardBus Card

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Using an External Condenser Microphone

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Using the NetMeeting Software

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Troubleshooting Guide

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Troubleshooting Charts

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Error Codes or Messages

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No Error Codes or Messages

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Input Problems

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Suspend or Hibernation Problems

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LCD Problems

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An Indicator Problem

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Battery Problems

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CD-ROM Drive Problems

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Infrared Communication Problems

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An Audio or a Telephony Problem

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A Universal Serial Bus (USB) Problem

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A Modem Problem

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PC Card Problems

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Docking Station Problems

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A Printer Problem

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External Monitor Problems

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Port Replicator Problems

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Summary of Contents for ThinkPad 600

Page 1: ...IBM ThinkPad 600 User s Reference Title C79EGMST CreationDate 02 10 98 09 24 42 All manuals and user guides at all guides com a l l g u i d e s c o m...

Page 2: ...Title C79EGMST CreationDate 02 10 98 09 24 42 All manuals and user guides at all guides com...

Page 3: ...IBM ThinkPad 600 User s Reference IBM Title C79EGMST CreationDate 02 10 98 09 24 42 All manuals and user guides at all guides com...

Page 4: ...certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herei...

Page 5: ...h your technical requirements and your high expectations To help us continue to build products that address your mobile computing needs please take a moment to complete the ThinkPad Registration in th...

Page 6: ...and brilliant text and graphics Lithium ion battery pack The large capacity lithium ion battery pack extends the operating time of your computer further enhancing to its portability Audio with 3D ste...

Page 7: ...graded allowing great flexibility To use the ThinkPad modem function Online book TrackPoint with enhanced controls Your computer has an enhanced TrackPoint function that enables you to make selections...

Page 8: ...vi IBM ThinkPad 600 User s Reference Title C79EGMST CreationDate 02 10 98 09 24 42 All manuals and user guides at all guides com...

Page 9: ...in Board 33 Replacing the Battery Pack 34 Handling Your Computer 36 ThinkPad Don ts 36 ThinkPad Do s 37 Cleaning Your Computer 38 Carrying Your Computer 38 Extending Your Computer s Battery Life 39 Ru...

Page 10: ...zation Window 101 Using Locks 102 Chapter 4 Solving Computer Problems 103 Frequently Asked Questions 104 Hints Tips and Limitations 111 Using the Power Management Modes 113 Using a PC Card with the Do...

Page 11: ...D 150 Chapter 5 Getting Service 153 Information on Your Computer 154 Option List 154 Identification Numbers 154 Problem Recording Sheet 155 Customer Support and Service 156 Help by Telephone 156 Think...

Page 12: ...Product Warranties and Notices 169 Notices 173 Trademarks 173 Electronic Emission Notice 174 Telecommunication Notice 176 Industry Canada Requirements 178 Glossary 181 Index 185 x IBM ThinkPad 600 Use...

Page 13: ...ifications describes the features and specifications associated with your computer including information on power cords Appendix B Product Warranties and Notices contains the warranty statements for y...

Page 14: ...mation for IBM OS 2 users Information for IBM DOS users Information for Microsoft Windows 3 11 users Information for Microsoft Windows NT users Information for Microsoft Windows 95 users xii IBM Think...

Page 15: ...installing moving or opening the covers of this product or attached devices The 3 pin power cord must be used with a properly grounded outlet Turn everything OFF Turn everything OFF First attach all c...

Page 16: ...0 C 212 F or 3 attempt to repair or disassemble Dispose of it as required by local ordinances or regulations CAUTION The fluorescent lamp in the liquid crystal display LCD contains mercury Do not put...

Page 17: ...to the requirements of EN60825 CAUTION Do not open the CD ROM drive no user adjustments or serviceable parts are inside Use of controls adjustments or the performance of procedures other than those sp...

Page 18: ...xvi IBM ThinkPad 600 User s Reference Title C79EGMST CreationDate 02 10 98 09 24 42 All manuals and user guides at all guides com...

Page 19: ...ThinkPad Configuration Program 24 Online Book 31 Backing Up Your System 32 ThinkPad Customization CD 32 Recovery CD 32 Diskette Factory 32 ConfigSafe 33 ThinkPad Web Site or Bulletin Board 33 Replacin...

Page 20: ...the Hardware Features Identifying the Hardware Features Front View of the Computer 2 IBM ThinkPad 600 User s Reference Title C79EGMST CreationDate 02 10 98 09 24 42 All manuals and user guides at all...

Page 21: ...jects the diskette from the diskette drive 12 The diskette drive is the drive for the UltraslimBay 13 The TrackPoint buttons work with the TrackPoint stick 17 and provide a function similar to that of...

Page 22: ...ing the Hardware Features Rear View of the Computer Bottom View of the Computer 4 IBM ThinkPad 600 User s Reference Title C79EGMST CreationDate 02 10 98 09 24 42 All manuals and user guides at all gui...

Page 23: ...ion 9 The parallel connector is where you connect a parallel printer signal cable 1 The external monitor connector is where you attach the external monitor 11 The external input device connector is us...

Page 24: ...status of your computer by their on or off states and colors green and orange Each indicator is identified with a symbol The following shows the location and the meaning of each icon 6 IBM ThinkPad 6...

Page 25: ...essing and holding the Shift key and pressing the NumLk key For details see Numeric Keypad on page 13 5 Caps lock Green Caps Lock mode is enabled All alphabetic characters A Z are entered in capital l...

Page 26: ...yboard contains a unique cursor pointing device called the TrackPoint Pointing selecting and dragging all become part of a single process you can perform without moving your fingers from their typing...

Page 27: ...eft click button Right click button Center button If you are not familiar with using the TrackPoint these instructions will help you get started 1 Place your hands in the typing position and press gen...

Page 28: ...anging the Cap The cap 1 on the end of the TrackPoint is removable You can replace it with one of the spares shipped with your computer For customizing the TrackPoint Customizing the TrackPoint on pag...

Page 29: ...ion program See ThinkPad Configuration Program on page 24 click on Accessibility button and click on Enable for Fn key lock You can also set up by typing PS2 FNS E at the command prompt After you enab...

Page 30: ...o Programs ThinkPad and then click on Fuel Power mode switching During battery power operation the power mode changes as follows Power Conservation Functions for Battery Power Standby mode The compute...

Page 31: ...on a 10 key numeric keypad The numeric keypad on the keyboard is not active when the external keyboard or the external numeric keypad is attached to the computer To enable or disable the numeric keypa...

Page 32: ...n control keys NumLk Del Del Ins Ins End End Home Home PgDn PgDn PgUp PgUp 6 Y F8 F9 F10 Shift Alt Ctrl F11 F12 H N _ Note The functions of the cursor and screen control keys are not printed on the ke...

Page 33: ...Device on page 57 Notes 1 You can put the diskette drive in a separate enclosure and attach it externally to your computer through the external diskette drive connector Then you can use both the CD R...

Page 34: ...vice Test Test the system Restart Restart the system To start the Easy Setup do as follows 1 Turn off the computer and remove any diskette from the diskette drive 2 Press and hold F1 then turn on the...

Page 35: ...the Ctrl PgDn keys To return to the original color press the Ctrl Home keys Clicking on the Config button displays the following Config submenu The Memory button shows the amount of memory installed a...

Page 36: ...to any field Year Month Day Hour Minute Second then type the date and time Note Instead of typing you can place the pointer on any of the arrow icons or to adjust the date and time Clicking on the dou...

Page 37: ...e startup or boot sequence of the drives in your computer For example if you have different operating systems on different replaceable hard disk drives or PC Cards you can have the system boot up from...

Page 38: ...itch is set to ON The Network button sets the startup sequence when Wake On LAN is started Wake On LAN is typically used by LAN administrators in corporate networks to access your computer remotely Fo...

Page 39: ...at drive becomes FDD 2 See the table at the end of this procedure for details on page 23 The hard disk drive in your computer is HDD 1 A hard disk drive in the docking station is HDD 2 3 Move the curs...

Page 40: ...are using a token ring card select the speed you want 4 or 16 and click on it then press Enter If you are using a network card other than a token ring card such as an Ethernet card you need not speci...

Page 41: ...port replicator and the diskette drive in the docking station use a common port You cannot use more than two diskette drives among the three locations at the same time You can use the diskette drive...

Page 42: ...cribes how to start the ThinkPad Configuration program For Windows 95 To start the ThinkPad Configuration program for Windows 95 find the ThinkPad icon on the right side of the taskbar then double cli...

Page 43: ...button to disable any system timers such as the LCD turnoff timer or the power management mode timers 3 The Help button displays online help 4 The View Angle buttons Click on the front view or rear v...

Page 44: ...ows NT 1 Click on Start 2 Move the cursor on Programs and ThinkPad then click on ThinkPad Configuration For Windows 3 1 Double click on the ThinkPad Configuration icon For OS 2 1 Double click on the T...

Page 45: ...to set the display output type to the LCD external monitor or both When making a presentation you can click on the presentation button to disable any system timers such as the LCD turnoff timer or th...

Page 46: ...n is lit Otherwise it stays off 8 The Default button Click on this button to set the default values for each option and to cancel the changes you just made 9 The Status bar The device name and its sta...

Page 47: ...w appears C PS2 C Copyright IBM Corp 1993 1998 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Command Syn...

Page 48: ...onment The following sample batch file sets a longer battery operating time Echo Off Rem SAMPLE Set the parameters to provide maximum power utilization Rem PS2 PMode Custom DC Nul PS2 LCd 3 Nul PS2 DI...

Page 49: ...gement Trouble Resolving system resource conflicts Solving computer problems To start the online book click on Start move the cursor to Programs and ThinkPad 600 then click on ThinkPad 600 User s Guid...

Page 50: ...customize your system using this CD It contains all the software applications and hardware device drivers for your computer in the Windows 95 or Windows NT environment It features the ThinkPad Custom...

Page 51: ...install a new device driver or software use ConfigSafe to restore the last working version of your system files Although it might not make your new hardware or software work it will set your computer...

Page 52: ...mputer over 4 Slide the battery pack latch to unlocked position 1 then remove the battery pack 2 5 To install the new battery pack align the front of the battery pack with the front side of the batter...

Page 53: ...ry pack Note You can replace the battery when the computer is in hibernation mode or when it is powered off If you are using a PC Card the computer might not be able to enter hibernation mode If this...

Page 54: ...not spill liquids into your computer Do not use your computer in or near water to avoid the danger of electrical shock Do not pack your computer in a tightly packed suitcase or bag The compression mi...

Page 55: ...o not touch the lens on the CD ROM tray Do not touch the surface of a compact disc handle the compact disc only by its edges Do not connect the modem to a PBX private branch exchange or other digital...

Page 56: ...mputer Cleaning Your Computer Occasionally clean your computer as follows Use a soft cloth moistened with nonalkaline detergent to wipe the exterior of the computer Don t spray cleaner directly on the...

Page 57: ...ack that is not completely discharged can shorten battery life Once you start charging the battery pack do not use it until it is fully charged Whenever possible use the ThinkPad battery power saving...

Page 58: ...rtual office might mean adapting to frequent changes in your environment Following some simple rules of the road will make things easier and bring you the maximum benefits of your ThinkPad computer Ke...

Page 59: ...vision care specialist for advice Note The example shown here is of someone in a traditional setting Even when not in such a setting you can follow many of these tips Develop good habits and they wil...

Page 60: ...hands in a relaxed and neutral position Don t pound the keys type with a soft touch 6 Chair Use a chair that gives you good back support For More Information For information from the World Wide Web ww...

Page 61: ...ng an External Mouse or Numeric Keypad 63 Attaching an External Keyboard and Mouse 64 Disabling the TrackPoint 66 Attaching an External Monitor 67 Display Output Location 68 Display Modes 70 Inserting...

Page 62: ...an set the following features in this window Press to Select Sensitivity Scrolling or Magnifying Glass Using the Press to Select Page If you enable Press to Select by putting a check mark in the Enabl...

Page 63: ...s radio buttons to select which button the stick will simulate either the left or the right button For example if you select Left Click you can start a program with the TrackPoint by putting the point...

Page 64: ...Slide toward Firm Touch to increase the force needed to move the pointer and to activate Press to Select Slide toward Light Touch to decrease the force needed to move the pointer and to activate Press...

Page 65: ...ackPoint instead of the scroll bars in any program Magnifying Glass This function enables you to enlarge a movable area of your display You can click on objects through the magnifying glass The right...

Page 66: ...ets an externally attached mouse to scroll or move the magnifying glass horizontally or vertically Use the TrackPoint as a pointer Use TrackPoint This option sets the TrackPoint to scroll horizontally...

Page 67: ...he static dynamic random access memory SDRAM card only It does not support the enhanced data output dynamic random access memory EDO DRAM card If you install a DIMM that is not supported by your compu...

Page 68: ...on the side of the DIMM b With the notched end of the DIMM toward the right side of the socket insert the DIMM at an angle of approximately 20 into the socket then press it firmly 1 c Pivot the DIMM u...

Page 69: ...emory slot cover over the memory slot aligning the back side of the cover first as shown then tighten the screw Chapter 2 Extending the Features of Your Computer 51 Title C79EGMST CreationDate 02 10 9...

Page 70: ...mputer and go to page 50 to reinstall the DIMM and do the memory test with Easy Setup see Testing Your Computer on page 144 If a 2 1 error code appears under the memory count 48576 KB OK 2 1 If the to...

Page 71: ...the system For example if you installed a 32 MB DIMM you should have about 64 MB If you installed two 32 MB DIMMs you should have about 96 MB Your computer might display memory size in kilobytes For...

Page 72: ...cover 4 Press out on the latches on both edges of the socket at the same time 5 Remove the DIMM Be sure to save the DIMM for future use 6 Replace the memory slot cover then tighten the screw 7 Replace...

Page 73: ...ore removing the hard disk drive make a backup copy of all the information on the hard disk Never remove the drive while the system is operating or in suspend mode To replace the hard disk drive do th...

Page 74: ...w hard disk drive into the bay Make sure you connect the drive firmly b Replace the hard disk drive cover and reinstall the screw c Turn the computer right side up and power it on Note If the hard dis...

Page 75: ...ctor the diskette drive is recognized as a warm swappable device on the external diskette drive connector You can always warm swap the diskette drive to the same port that it was connected to when the...

Page 76: ...here is a check mark in the Enable IDE device Hot Warm Swap check box If there is no check mark add a check mark in the box and restart your computer to make the change effective Attention Make sure t...

Page 77: ...or power off your computer then swap the device install the CD ROM drive in the bay and attach the diskette drive externally power off your computer then swap and attach the devices If you install th...

Page 78: ...ing the UltraslimBay device lock to the unlocked position 1 then remove the diskette drive 2 3 Insert the CD ROM drive 60 IBM ThinkPad 600 User s Reference Title C79EGMST CreationDate 02 10 98 09 24 4...

Page 79: ...ou can attach the internal diskette drive externally To attach the internal diskette drive externally do the following 1 Insert the diskette drive in the enclosure and connect it firmly 2 Connect the...

Page 80: ...e diskette drive enclosure has a lock on the bottom To remove the diskette drive from the enclosure hold the lock in the unlocked position and remove the drive 62 IBM ThinkPad 600 User s Reference Tit...

Page 81: ...on the rear of the computer If you want to attach the mouse attach it directly to the external input device connector as shown Attention You can use both the IBM PS 2 Miniature Mouse and TrackPoint as...

Page 82: ...remove the keypad cover and use it as a stand for the keypad Attaching an External Keyboard and Mouse You can connect an external keyboard to your computer through the keyboard mouse cable available...

Page 83: ...rd mouse cable to the computer 2 You can attach a mouse to the mouse connector of the keyboard mouse cable Using the IBM ThinkPad Space Saver Keyboard When using the IBM ThinkPad Space Saver Keyboard...

Page 84: ...the TrackPoint button 3 Click on Disable for the TrackPoint These changes become effective when computer power is turned off and then on again For Windows NT Windows 3 1 and OS 2 1 Start the ThinkPad...

Page 85: ...ct the external monitor to the external monitor connector at the rear of the computer then connect the monitor to an electrical outlet 3 Turn on the monitor and the computer 4 Start the ThinkPad Confi...

Page 86: ...ng picture is being drawn for example while playing a movie or a game Stop the application before changing the display output location Display Output Location You can change the display output locatio...

Page 87: ...monitor Type PS2 SC LCD to display information only on the LCD Important If you are using OS 2 Warp do not use System in the System Setup folder to change the resolution or color depth Use the ThinkPa...

Page 88: ...and However the image might look slightly distorted Display Modes The following table shows the various display modes resolution and color depth available with your computer or external monitor Use th...

Page 89: ...or 85 Hz 65 536 16 777 216 800x600 SVGA 256 60 Hz 75 Hz or 85 Hz 65 536 16 777 216 1024x768 XGA 256 60 Hz 70 Hz or 75 Hz 65 536 Note If you are using an old external monitor the resolution and color d...

Page 90: ...of the PC Card as shown 2 Insert the PC Card into the appropriate slot according to your PC Card type If you are using a PC Card with an XJACK connector insert it into the upper slot If you are using...

Page 91: ...you about the new card You have completed setting up the PC Card and you can now use it For information on how to use the PC Card Software Online book If CardWorks does not have the device driver for...

Page 92: ...sure that Have diskette provided by card manufacturer is selected in the Select Installation Preference window Click on OK The following window appears A 2 Insert the device driver or option diskette...

Page 93: ...top the card as follows a Click the right button on the CardWizard window The pop up menu appears b Select Stop in the pop up menu Note The Stop option appears in gray when you are in CardSoft mode or...

Page 94: ...an option is a convenient way to attach several input devices and an external monitor Of course you can also attach these devices directly to your computer SelectaDock I SelectaDock II SelectaDock III...

Page 95: ...ocking You should dock with both your computer and your docking station powered off if It is the first time you are docking your computer to the docking station Or You have changed the device configur...

Page 96: ...are displayed in the device list If Dock X is not created repeat from step 1 If the symbol or x appears next to the device symbol a resource conflict might have occurred Resolve the problem by referr...

Page 97: ...ation ThinkPad Tools Programs Documents Settings Find Help RUN Suspend Shut Down Eject PC Note If your computer does not enter suspend mode while it is docked in the docking station do the following 1...

Page 98: ...try cold undocking Presetting a Device to Avoid a Resource Conflict The Windows 95 plug and play function enables you to use devices that you install in the docking station immediately after you powe...

Page 99: ...computer uses the primary IDE channel for the primary hard disk drive Primary Master and the secondary IDE channel for a device in the UltraBay II Secondary Master You cannot use the IDE device in the...

Page 100: ...in the warning dialog box The system restarts Setting to 2 Channel IDE Mode 1 Open the ThinkPad Configuration program 2 Click on the Docking Station button 3 Change the IRQ value in IRQ Holder for PCI...

Page 101: ...S M Secondary master 4 S S Secondary slave 5 T M Third master 6 T S Third slave Device 2 Channel IDE Default Mode 3 Channel IDE Mode 2 Channel IDE Mode HDD IRQ 14 P M IRQ 14 P M IRQ 14 P M UltraBay II...

Page 102: ...Using a Docking Station 84 IBM ThinkPad 600 User s Reference Title C79EGMST CreationDate 02 10 98 09 24 42 All manuals and user guides at all guides com...

Page 103: ...asswords 86 Entering a Password 87 Setting a Password 88 Changing and Removing a Password 92 For a Power On Password or Hard Disk Password 92 For a Supervisor Password 94 Power On Password with Superv...

Page 104: ...ter Hard disk password The hard disk password provides an extra measure of security Even if you set a power on password another user can remove the hard disk drive in your computer and put it in a dif...

Page 105: ...hard disk password The hard disk is protected by the supervisor password so that unauthorized users cannot access data on the hard disk You will be unable to use your hard disk drive in a different co...

Page 106: ...computer wait 5 seconds and then turn it on again and retry Setting a Password To set a password do the following 1 Start Easy Setup a Press and hold F1 then turn on the computer b Hold F1 until the E...

Page 107: ...ters using a combination of letters A to Z and numbers 0 to 9 Uppercase and lowercase letters for example A and a are treated as the same character If you type a wrong character use the Backspace key...

Page 108: ...nter again Note The following screen appears if you are setting the hard disk or the supervisor password reminding you to write down the password and keep it in a safe place Your password is set 90 IB...

Page 109: ...M reseller or an IBM marketing representative to have the hard disk or the system board replaced Proof of purchase is required and an additional charge might be required for the service Neither an IBM...

Page 110: ...er and wait at least 5 seconds then turn on the computer The password prompt appears 2 Type your current password 3 Press the Spacebar To change the password go to step 4 on page 93 To remove the pass...

Page 111: ...verify it then press Enter The following screen appears and the system starts Note Write down the password and keep it in a safe place You have changed your password Chapter 3 Protecting Your Computer...

Page 112: ...ord on the menu 4 Select Supervisor To change the password go to step 8 on page 95 5 To remove the password enter the current password and press the Spacebar 6 Press Enter twice 7 Click on Exit then R...

Page 113: ...nter the current password and press the Spacebar 9 Type the new password then press Enter Chapter 3 Protecting Your Computer 95 Title C79EGMST CreationDate 02 10 98 09 24 42 All manuals and user guide...

Page 114: ...Password with Supervisor Authority You can remove a power on password even if you don t know it if you know the supervisor password 1 Power on the computer by pressing F1 The password prompt appears...

Page 115: ...een appears 7 Press Enter again 8 Click on Exit then select Restart Your computer restarts The power on password has been removed Chapter 3 Protecting Your Computer 97 Title C79EGMST CreationDate 02 1...

Page 116: ...heft Entering Your Personal Data A personalized password prompt window consists of two parts the personal data area 1 and the background bitmap area 2 ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad Thin...

Page 117: ...DOS Personalization Utility Diskette into the diskette drive 4 Open the Personalization Editor a Click on Start b Move the cursor to Programs ThinkPad then click on Personalization Editor The followi...

Page 118: ...t be 160 by 100 pels To change the size select Image and then Attribute Specify a Width of 160 and a Height of 100 and set Unit to pels 8 Select File and Save As to save and name your drawing as a 16...

Page 119: ...ck on Help for more information The information that you typed in will be displayed the next time you power on the computer Deleting the Personalization Window To delete the personalization window and...

Page 120: ...re the chain on the lock to a secure stationary object Note You are responsible for evaluating selecting and implementing the locking devices and security features IBM makes no comments judgments or w...

Page 121: ...blems 123 Suspend or Hibernation Problems 124 LCD Problems 128 An Indicator Problem 129 Battery Problems 129 CD ROM Drive Problems 130 Infrared Communication Problems 131 An Audio or a Telephony Probl...

Page 122: ...king 105 How to set the infrared port 106 How to set the serial port 106 How to switch the TrackPoint and mouse 107 How to set the display resolution 108 How to set the external monitor 109 How to max...

Page 123: ...ogram as follows 1 Click on Start 2 Move the cursor on Programs ThinkPad then click on ThinkPad Configuration My screen keeps blanking when I do not want it to How do I stop this You can disable any s...

Page 124: ...ed port and it is already enabled you can use it immediately without changing any settings After your infrared port is enabled you can use it as a communication port If it does not work properly you m...

Page 125: ...erial port Check the online help system for your communication software if the cable and attached device appear to be working properly How can I use an external mouse when I am at my desk but then use...

Page 126: ...the LCD external monitor or both with the Display Device buttons of the ThinkPad Configuration program or with Fn F7 You can set up the external monitor as follows 1 Double click on My Computer Contro...

Page 127: ...the computer click on the Change button 8 Select the monitor type that you have attached and then click on OK 9 Click on Close 10 If you are prompted to restart your computer click on OK How do I max...

Page 128: ...e online book for information on installing a new operating system and device drivers You can get the ThinkPad device drivers by using the Diskette Factory Before installing a new operating system do...

Page 129: ...f you want to use suspend mode and hibernation mode change the properties of the CD ROM drive as follows 1 Click on Start and move the cursor to Settings and Control Panel Then click on Control Panel...

Page 130: ...the COM port as desired 8 Restart the system If you receive incoming faxes or mail under OS 2 you must set the modem settings in the fax application to one of the following Hardware FIFO enabled Hard...

Page 131: ...tware after docking your computer to the docking station If you have already installed the PC Card support software uninstall it and then reinstall it after you dock your computer to the docking stati...

Page 132: ...a microphone with your computer use the ThinkPad option headset Some microphones such as condenser microphones might need a battery See the instruction which comes with the microphone The microphone...

Page 133: ...video phone call directly over the telephone line and after you use such data sharing tools as the whiteboard file transfer chat and application sharing If this error occurs shut down Windows and rest...

Page 134: ...test and make sure the hardware and the device drivers are OK Testing Your Computer on page 144 3 Note the error code and have the computer serviced Chapter 5 Getting Service on page 153 If you accid...

Page 135: ...blems 123 Suspend or hibernation problems 124 LCD problems 128 An indicator problem 129 Battery problems 129 CD ROM drive problems 130 Infrared communication problems 131 Audio or telephony problems 1...

Page 136: ...on 6 Is an operating system installed Yes Go to step 8 No Install the operating system in your computer 7 After you install the operating system turn off the computer 8 Turn on the computer If the sam...

Page 137: ...s before your computer entered hibernation mode If the memory size was changed re create the hibernation file For Windows 95 1 Start the ThinkPad Configuration program 2 Click on Power Management 3 Cl...

Page 138: ...ve If it is press F1 If both prompts remain have the computer serviced A 163 error appears and then the Date and Time window appears 12 31 23 59 59 Month Day Hour Month Second Year 1996 1996 Neither t...

Page 139: ...tart Easy Setup then select Test to test the computer If the test ends in an error note the error code and have the computer serviced You can start the operating system by pressing F1 instead and igno...

Page 140: ...omputer power is on Turn on the power switch again for confirmation If a power on password is set press any key to display the power on password prompt and then type the correct password and press Ent...

Page 141: ...tion The cursor might drift when you are not using the TrackPoint during normal operation This is a normal characteristic of the TrackPoint and is not a defect Cursor drifting might occur for several...

Page 142: ...the keyboard mouse cable from the computer and make sure that the operation of the system keyboard is correct If the system keyboard works have the keyboard mouse cable or the external keyboard servic...

Page 143: ...ernal monitor while the computer is in suspend mode or hibernation mode If no external monitor is attached when the computer resumes the LCD remains blank and output is not displayed This restriction...

Page 144: ...l and System 2 Click on the Device Manager tab 3 Click on the mark of CD ROM 4 Double click on the CD ROM drive name 5 Click on the Setting tab 6 Remove the check mark from Auto insertion notification...

Page 145: ...Card or turn off power to the PC Card slot using the Control Panel For Windows NT Note You must format your hard disk with the FAT format system to use hibernation mode in Windows NT When you format y...

Page 146: ...ed 4 Make sure that the setting in the next window is correct 5 Click on OK Incorrect characters appear on the screen Did you install the operating system or application program correctly If they are...

Page 147: ...sure that the over discharged battery pack is in the computer 3 Connect the AC Adapter to the computer and let it charge If the battery pack cannot be fully charged in 24 hours use a new battery pack...

Page 148: ...even if you press the CD ROM eject button Insert a pin into the CD ROM emergency eject hole and eject the CD ROM tray The compact disc cannot be read Make sure that The compact disc is not dirty If it...

Page 149: ...ta is sent between your computer and a communicating device Make sure that The distance and angle between your computer and the device is within the set range The communication speeds are the same The...

Page 150: ...on page 144 The telephone cable configuration is not correct for your application The telephone cable is defective The telephone is defective The audio cable configuration is not correct for your app...

Page 151: ...lick on Properties not Dialing Properties 3 Click on the Connection tab 4 If there is a check mark in the Wait for dial tone before dialing box click and remove it 5 Click on Advanced 6 If there is a...

Page 152: ...the PC Card do not conflict with other system devices Refer to Resolving System Resource Conflicts in the online book The resources reserved for the PC Card match the settings in the application prog...

Page 153: ...the Enable Hot Warm Swapping of UltraBay 4 Click on OK Make sure that the correct system resources are being used for the PC Card ATA IRQ 15 I O 170 177h 376h Note Secondary IDE should be disabled RPL...

Page 154: ...S is selected 10 Close the window by clicking on OK 11 Return to the Modem Properties window by clicking on OK 12 Click on Dialing Properties in the Modem Properties window and fill in all boxes Note...

Page 155: ...our PC Card If the PC Card is not a modem an ATA a Flash or an SRAM card you must have the proper client device driver for the card In Windows 95 the PC Card must have an INF file associated with it T...

Page 156: ...ctions on the screen and install the device driver for your computer s operating system A Printer Problem Problem Action The printer does not work Make sure that The parallel port is enabled 1 Start t...

Page 157: ...Start and move the cursor to Settings and Control Panel 2 Double click on Display 3 Select the Settings tab in the Display Properties window 4 Windows 95 Click on Advanced Properties Windows NT Click...

Page 158: ...ndows NT Click on Advanced 4 Make sure the setting in the next window is correct 5 Click on OK to close the window If the settings are correct run the tests described in the manual supplied with the e...

Page 159: ...nected to your computer If the option came with its own test instructions use those instructions to test the option There is no system resource conflict see Resolving System Resource Conflicts in the...

Page 160: ...Cause or Action The computer locks or does not accept any input Your computer might lock when it enters suspend mode during a communication operation Disable the Suspend Timer when you are working on...

Page 161: ...ally 2 Unload any unnecessary drivers from the CONFIG SYS file For example unload printer drivers if you do not use a printer 3 Reconfigure the UMB upper memory block using the DEVICEHIGH statement 4...

Page 162: ...tart up Test Restart Config BIOS part number Date System unit serial number System board serial number Microprocessor nnnnnnnnnnnnnnnn nnnnnnnnnnn Pentium Process nnnnnnn 12 31 96 You will hear a shor...

Page 163: ...e during the test If you cannot go to the next menu have the computer serviced If an X appears to the left of a device with an error code below it make a note of the error code and have the computer s...

Page 164: ...ock I or II instead of the existing option diskettes Create the diagnostic diskette as follows 1 Create the SelectaDock I II Diagnostic Diskette using the Diskette Factory program preinstalled on the...

Page 165: ...ation CD on page 149 for general information The CD ROM also contains online help for detailed instructions You need to recover your entire hard disk Use the ThinkPad Recovery CD Windows 95 only See U...

Page 166: ...driver Go to the ThinkPad Web site to download the latest hardware device driver diskettes Install them See the online book for how to install the device driver Using the Diskette Factory To recover a...

Page 167: ...tures are included Software Select Installer Windows 95 and Windows NT 4 0 If you are using Windows 95 or Windows NT 4 0 click on this button to learn about and reinstall any of the ThinkPad software...

Page 168: ...skette drive attached go to Case 1 If you have a CD ROM drive installed in your computer s UltraslimBay and you do have an external diskette drive attached go to Case 2 on page 152 If you have a diske...

Page 169: ...CD form the CD ROM drive 13 Power off the computer 14 Power on your computer while pressing and holding the F1 key Hold the F1 key until the Easy Setup window appears 15 Click on Start up 16 Click on...

Page 170: ...covery CD Boot diskette form the diskette drive 7 Press Restart Your computer restarts with the preinstalled configuration Note The recovery program on the boot diskette includes drivers to support ma...

Page 171: ...required and help the service representative provide quick and efficient service Use the record sheet on page 155 About Your Warranty During the warranty period you might be responsible for repair co...

Page 172: ...Drive Identification Numbers The serial number label is on the bottom of your computer Write down the machine Type and the serial number S N in the following box IBM Product Name ThinkPad 600 Machine...

Page 173: ...nd its version number if available Application programs running at the time of the problem Problem symptom Describe the problem specifically Can the problem be reproduced Yes No If yes describe how it...

Page 174: ...rectly from IBM or through an IBM reseller How to use the 30 day support for the preinstalled operating system How to get service Please have the following information ready when you call Serial numbe...

Page 175: ...s available only in the U S and Canada Getting Help around the World If you make frequent overseas trips or you are residing abroad you can register with the International Warranty Service Office The...

Page 176: ...pics such as PC user groups PC questions and answers OS 2 topics Problem solving Technical information Hardware and software configurations Networking The IBM Bulletin Board System BBS can be reached...

Page 177: ...ir machine type computing environment and such individual interests as business applications or games Once you set up a profile with IBM you are thereafter greeted by name and presented targeted infor...

Page 178: ...ring your out of warranty IBM computer Installing and configuring non IBM options in IBM computers Assistance with the preloaded operating system Using selected application software and games Tuning p...

Page 179: ...network interface cards This service includes technical support for the following Installing and configuring client workstations and servers Identifying system problems and correcting problems on the...

Page 180: ...s list For the Enhanced PC Support Line select document 11682 For the Network and Server Support Line select document 11683 In Canada Call 1 800 465 7999 or 1 800 465 3299 In other countries contact y...

Page 181: ...ur warranty provides ThinkPad EasyServ Carry in repair service You can also extend your period of warranty The Warranty and Repair Services offers a ThinkPad EasyServ Maintenance Agreement For more in...

Page 182: ...nter 1 800 992 4777 for the U S and Canada An IBM authorized reseller or an IBM marketing representative Ordering Publications Additional publications are available for purchase from IBM For a list of...

Page 183: ...ile module with MMX Memory Built in 32 MB Option Max 160 MB Storage devices 2 5 inch hard disk drive Display The color display uses TFT or HPA technology Up to 1024 by 768 resolution on the LCD Up to...

Page 184: ...SI X3 171 ISO 9529 ECMA 125 External interface Serial connector EIA RS232D Parallel connector Centronics External input device connector External monitor connector External diskette drive connector Ex...

Page 185: ...midity Operating with no diskette in the drive 8 to 95 Operating with a diskette in the drive 8 to 80 Maximum altitude 3048 m 10 000 ft in unpressurized conditions Maximum temperature at 3048 m 10 000...

Page 186: ...in These Countries 13H5273 Japan IBM Power Cord Part Number Used in These Countries 76H3514 Australia New Zealand 75H3516 Canada Thailand U S 76H3518 Europe 76H3520 Denmark 76H3522 India South Africa...

Page 187: ...et Priced transactions may include additional parts and associated replacement parts that are provided on an exchange basis All removed parts become the property of IBM and must be returned to IBM Rep...

Page 188: ...ies and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you Limitation of Liability Circumstances may arise where...

Page 189: ...ional parts and associated replacement parts that are provided on an exchange basis All removed parts become the property of IBM and must be returned to IBM Replacement parts assume the remaining warr...

Page 190: ...ies and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you Limitation of Liability Circumstances may arise where...

Page 191: ...ument does not give you any license to these patents You can send license inquiries in writing to the IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A Trademarks...

Page 192: ...eparation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an IBM authorized dealer or service repres...

Page 193: ...le brouillage radio lectrique tabli par le minist re des Communications du Canada European Community Directive Conformance Statement This product is in conformity with the protection requirements of...

Page 194: ...ul to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your number is called In most but not all areas the sum of the RENs of all devices...

Page 195: ...evice including fax machines to send any message unless such message clearly contains in a margin at the top of or bottom of each transmitted page or on the first page of the transmission the date and...

Page 196: ...should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs of alterations made by the user to this equipment or equipment malfunctions may give the telecommun...

Page 197: ...bonn ne doit pas oublier qu il est possible que la conformit aux conditions nonc es ci dessus n empechent pas la d gradation du service dans certaines situations Actuellement les entreprises de t l co...

Page 198: ...0 5 pour viter toute surcharge le pourcentage de la charge totale qui peut tre raccord e un circuit t l phonique boucl utilis par ce dispositif La terminaison du circuit boucl peut tre constitu e de n...

Page 199: ...with little or no operator action BIOS Basic Input Output System Microcode that contains such basic hardware operations as interactions with diskette drives hard disk drives and the keyboard bitmap gr...

Page 200: ...tton twice within a time frame defined by the user without moving the pointer off the choice DRAM Dynamic random access memory DSP Digital signal processor ECP Extended Capability Port EDO DRAM Enhanc...

Page 201: ...of a processor or other system component MIDI Musical Instrument Digital Interface modem A device that connects your computer to a telephone line allowing it to communicate with another computer at an...

Page 202: ...ght pens and mice it transmits data 1 bit at a time suspend To stop all operations of the computer to reduce power drain and restrict access to the files SVGA Super video graphics adapter TFT Thin fil...

Page 203: ...148 diskette standards 166 display modes 70 docking station docking station continued cold docking 76 docking 77 enabling the IDE device 81 hot docking 76 problem 137 resource conflict 80 undocking 7...

Page 204: ...n 2 LCD output switching 12 LCD problem 128 M magnifying glass 47 mechanical lock 102 memory 53 cover location 5 installing 49 removing 54 size 53 slot location 5 specifications 165 microphone line in...

Page 205: ...k location 7 scrolling 47 security mechanical lock 102 passwords 86 Personalization Editor 98 security keyhole location 5 sensitivity 46 serial connector location 5 serial number 154 serial port setti...

Page 206: ...8 external monitor problem 139 guide 116 hibernation problem 124 indicator problem 129 infrared problem 131 input problem 123 LCD problem 128 modem problem 133 no error code 122 no error message 122 o...

Page 207: ...Title C79EGMST CreationDate 02 10 98 09 24 42 All manuals and user guides at all guides com...

Page 208: ...IBM Part Number 05L2160 Printed in the United States of America 5L216 Title C79EGMST CreationDate 02 10 98 09 24 42 All manuals and user guides at all guides com...

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IBM ThinkPad 600, User Reference

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