IBM ThinkPad 390 Hardware Maintenance Manual Download Page 43

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Symptom/Error

FRU/Action in Sequence

0230

Shadow RAM
Failed at
offset:nnnn

1. BIOS ROM

2. Planar board

0231

System RAM
Failed at
offset:nnnn

1. DIMM

2. Planar board

0232

Extended
RAM Failed
at offset:nnnn

1. DIMM

2. Planar board

0250

System
battery is
dead —
Replace and
run SETUP

Replace backup battery (RTC) and run
BIOS Setup Utility to reconfigure the
system time, then reboot the system.

0251

System
CMOS
checksum
bad —
Default con-
figuration
used

1. Backup battery (RTC)

2. Run BIOS Setup Utility to reconfigure

the system, then reboot the system.

0260

System timer
error

1. Backtup battery (RTC)

2. Run BIOS Setup Utility to reconfigure

the system, then reboot the system.

3. Planar board

0270

Real time
clock error

1. Backtup battery (RTC)

2. Run BIOS Setup Utility to reconfigure

the system, then reboot the system.

3. Planar board

0280

Previous boot
incomplete —
Default con-
figuration
used

1. Load Setup Defaults in the BIOS

Setup Utility.

2. Backup battery (RTC)

3. Planar board

0281

Memory size
found by
POST dif-
fered from
CMOS

1. Load Setup Defaults in the BIOS

Setup Utility.

2. DIMM

3. Planar board

02B0

Diskette drive
A error

1. Check that the drive is defined with

the proper diskette type in BIOS
Setup Utility.

2. Go to “Diskette Drive Checkout” on

page 25.

ThinkPad 390/i Series 1700

Summary of Contents for ThinkPad 390

Page 1: ...S10L 9626 00 IBM Mobile Systems ThinkPad 390 i Series 1700 2626 2627 Hardware Maintenance Manual November 1998...

Page 2: ...grams described in this publication at any time It is possible that this publication may contain references to or information about IBM products machines and pro grams programming or services that are...

Page 3: ...L40 CL57 N45 N51 P70 P75 ThinkPad 300 350 500 510 710T Expansion Unit Dock I Dock II 30H2356 S82G 1501 01 Mobile Systems HMM Volume 2 ThinkPad Com puters Models 340 355 360 370 700 701 720 750 755 30H...

Page 4: ...Diagnostic and Utilities Diskettes 10L9942 S10L 9942 ThinkPad 500 2603 Advanced Diagnostics Diskette 71G3702 S71G 3702 ThinkPad 510 2604 Advanced Diagnostics Diskette 83G8095 S83G 8095 ThinkPad 700 9...

Page 5: ...tatus Indicators 23 Checkout Guide 24 Audio Checkout 25 Diskette Drive Checkout 25 CD ROM ASM Checkout 26 Fan ASM Checkout 27 Keyboard and Auxiliary Input Device Checkout 27 Memory Checkout 27 Modem B...

Page 6: ...yboard 54 LED Board 56 Upper Heatsink 56 PCMCIA Slots 57 CPU Board 58 LCD Panel ASM 59 Upper Cover ASM 60 IMM Lower Heatsink ASM 62 Fan ASM 62 Power Latch IR Board and DC DC BATT Board 63 Planar Board...

Page 7: ...12 1 81 Switch Location 82 System Unit Parts Listing 83 LCD Unit Parts Listing 88 12 1 LCD ASM Parts Listing 88 13 3 LCD ASM Parts Listing 89 14 1 LCD ASM Parts Listing 90 Notices 92 Trademarks 92 Co...

Page 8: ...viii ThinkPad 390 i Series 1700...

Page 9: ...rts Ensure that all diskette fixes are installed prior to replacing any FRUs listed in this manual Use the following strategy to prevent unnecessary FRU replacement and service expense If you are inst...

Page 10: ...the first error code The cause of the first error code can result in false error codes being dis played If no error code is displayed see if the error symptom is listed in the Symptom to FRU Index fo...

Page 11: ...h diskette drives Diskette Capacity 1 44MB Drive 2 88MB Drive 1 0MB Read Write Read Write 2 0MB Read Write Read Write 4 0MB Not Compatible Read Write Diskette Drive Identifying Mark 5 25 Inch 360KB Ex...

Page 12: ...aient causer un court circuit Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird mu sichergestellt werden da keine Schrauben Federn oder andere Kleinteile fehlen oder im Geh use ver...

Page 13: ...geladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Ver tzungen verursachen Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beacht...

Page 14: ...er ausgesetzt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Eins...

Page 15: ...ber 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die...

Page 16: ...zerbrechen wenn er unsachgem behandelt wird oder der Computer auf den Boden f llt Wenn der Bildschirm besch digt ist und die darin befindliche Fl ssigkeit in Kontakt mit Haut und Augen ger t sollten...

Page 17: ...burn combustible materials or personnel Bien que le voltage des batteries principales soit peu lev le court circuit ou la mise la masse d une batterie peut produire suffisamment de courant pour br ler...

Page 18: ...d interface Die Stromzufuhr mu abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qualsi...

Page 19: ...e customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are ser vicing the machine Keep your tool case away from w...

Page 20: ...not unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical ci...

Page 21: ...ccident occurs Use caution do not become a victim your self Switch off power Send another person to get medical aid Safety Inspection Guide The intent of this inspection guide is to assist you in iden...

Page 22: ...the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any o...

Page 23: ...vent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free wo...

Page 24: ...ts When a CD ROM drive is installed note the following CAUTION Use of controls or adjustments or performance of pro cedures other than those specified herein might result in hazardous radiation exposu...

Page 25: ...o olhe diretamente por meio de instrumentos ticos e evite exposi o direta com o feixe de luz Rayonnement laser si carter ouvert vitez de fixer le faisceau de le regarder directement avec des instru me...

Page 26: ...18 ThinkPad 390 i Series 1700...

Page 27: ...t Notes Only certified trained personnel should service the computer Read the entire FRU service procedures before replacing any FRUs Use new nylon coated screws when you replace FRUs Be extremely car...

Page 28: ...repair costs if the computer damage was caused by misuse accident modification unsuitable physical or operating environment or improper maintenance by the customer The following list provides some com...

Page 29: ...d 4 Put back the backup battery RTC 5 Power on the computer and wait until POST ends 6 Verifty that the password prompt does not appear Supervisor and HDD passwords The Supervisor password and HDD pas...

Page 30: ...4 0 GB 2 5 inch IDE inter face CD ROM drive 5 25 inch 20X speed E IDE inter face I O ports External monitor Headphone line out Line in Microphone in Mouse keyboard Parallel Serial USB RJ11 Infrared t...

Page 31: ...s LED indicators show the current com puter status The following shows the location of each indi cator symbol and the meaning of each indicator Symbol Color Meaning 1 Battery status Green Enough batte...

Page 32: ...Shift key being pressed You enable or disable the Caps Lock mode by pressing the Caps Lock key 6 Scroll lock Green Scroll Lock mode is enabled The Arrow keys can be used as screen scroll function key...

Page 33: ...en use table in No Beep Symptoms on page 37 POST beeps but no error codes are displayed Symptom to FRU Index on page 33 POST detected an error and displayed numeric error codes Symptom to FRU Index on...

Page 34: ...ASM 3 Replace the Diskette Drive FDD ASM 4 Replace the Combobay Interposer card ASM 5 Replace the Planar board CD ROM ASM Checkout Do the following to isolate the problem to a controller drive or CD...

Page 35: ...e Key board Test See Running the Diagnostics on page 42 for details If the test detects a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Re...

Page 36: ...pdate The flash memory update is required for the following conditions New versions of system programs New features or options Slot 1 MB Slot 2 MB Total Memory MB 64 64 128 128 0 128 0 128 128 128 32...

Page 37: ...on If the operational charge does not work go to Checking the Operational Charging Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable See...

Page 38: ...wing 1 Power off the computer 2 Remove the Battery ASM and measure the voltage between battery terminals 1 and 7 See the fol lowing figure Note Signal lines not used in these steps are used for commun...

Page 39: ...e click button does not work do the following actions one a time to correct the problem Do not replace a non defective FRU 1 Reseat the keyboard cables 2 Replace the keyboard 3 Replace the planar boar...

Page 40: ...ng indicator RI is signaled by a serial device or a PC Card device The Fn key is pressed Wake on LAN occurs Power switch is pressed The computer also exits suspend mode when timer condi tions are sati...

Page 41: ...er to resume opera tion from hibernation mode The power switch is pressed The real time clock alarm is signaled Wake on LAN occurs How to Create the Hibernation Function Do as follows Turn off the com...

Page 42: ...ate a problem with a device such as the way it has been config ured Following the list are explanations of the messages and remedies for reported problems If the system fails after you make changes in...

Page 43: ...ystem 0260 System timer error 1 Backtup battery RTC 2 Run BIOS Setup Utility to reconfigure the system then reboot the system 3 Planar board 0270 Real time clock error 1 Backtup battery RTC 2 Run BIOS...

Page 44: ...U card 3 Planar board 02F7 Fail Safe Timer NMI Failed 1 DIMM 2 CPU card 3 Planar board Error Messages Symptom Error FRU Action in Sequence Device Address Con flict 1 Load Setup Defaults in BIOS Setup...

Page 45: ...dicator on LCD blank during POST Reseat DIMM CPU card Planar board No beep during POST but system runs correctly Speaker LCD Related Symptoms Symptom Error FRU Action in Sequence LCD backlight not wor...

Page 46: ...lanar board The system will not power on 1 Battery ASM 2 AC Adapter 3 DC DC Charger board ASM 4 Planar board The system will not power off 1 DC DC Charger board ASM 2 Planar board Battery can t be cha...

Page 47: ...we off then charge battery 3 Battery 4 DC DC Charger board 5 Planar board System configuration does not match the installed devices 1 Load Setup Defaults and reboot the system 2 Reseat the Combobay AS...

Page 48: ...system is inoperative Follow these procedures to isolate the failing FRU do not isolate nondefective FRUs Verify that the power supply being used at the time of the failure is operating correctly See...

Page 49: ...g the ID code make sure you write the correct ID code or try reconnecting the LCD FPC cable connectors Setting the Thermal Sensor The system is equipped with sensors to protect against system overheat...

Page 50: ...Transfer Test on page 46 FIR Data Transfer Test on page 46 USB Connect Disconnect Test on page 46 Fan Diagnostics on page 46 PQA System Diagnostics Attention Before running the PQA Diagnostic Program...

Page 51: ...times The following screen appears when you select Diag from the main menu This screen allows you to specify the number of tests to perform The options are as follows Manual Test performs a single tes...

Page 52: ...ble or disable the item The mark indicates that there are avail able sub options Press Enter to view the available sub options of each selected item Press Esc to close the submenu The right corner scr...

Page 53: ...planar board error Planar board 7XXX Diskette drive error Diskette drive FDD ASM Planar board 8XXX Hard disk error Reload BIOS default setting Hard disk drive Planar board 9XXX CD ROM error Reseat CD...

Page 54: ...s go to Modem Board Checkout on page 28 Note A telephone line is required for completing the modem test FIR Data Transfer Test Boot from the Diagnostic Program Diskette and select Running FIR Data Tra...

Page 55: ...in the procedures Safety Notice 1 Before the computer is powered on after FRU replace ment make sure all screws springs or other small parts are in place and are not left loose inside the computer Ver...

Page 56: ...D Utility in the ThinkPad 390 i Series 1700 CE Utility Diskette Note Do not power off the computer while restoring the VPD Screw Notices When you service this machine do the following Keep the screw k...

Page 57: ...al shock Incorrect handling can cause damage and permanent loss of data on the drive Before removing the drive have the user make a backup copy of all the informaiton on the drive if pos sible Never r...

Page 58: ...ase then slide out the Combo Bay module to remove Diskette Drive FDD ASM To remove the Diskette Drive FDD ASM 1 Remove the four screws securing the Diskette Drive FDD ASM as shown 2 Disconnect the Dis...

Page 59: ...rew for replacement CD ROM ASM To remove the CD ROM ASM 1 Remove the four screws securing the CD ROM ASM 2 Carefully slide out the CD ROM ASM to remove Step Size Quan tity Head Color Torque 1 M2 5x 4L...

Page 60: ...ize Quan tity Head Color Torque 1 M2 5x 3 5L 2 Pan head black 1 6 kgf cm Note Make sure you use the correct screw for replacement Hard Disk Adapter Combo Bay ASM To remove the second hard disk drive f...

Page 61: ...ew for replacement Modem Card Battery ASM on page 49 To remove the modem card 1 Use a flat bladed screwdriver to remove the screw on the modem door 2 Carefully release the latches on both sides of the...

Page 62: ...t heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing...

Page 63: ...con nector 4 Use a flat bladed screwdriver to release the cable from the connector 5 Remove the keyboard from the lower case Step Size Quan tity Head Color Torque 3 M2 x 4L 2 Flat head silver 1 6 kgf...

Page 64: ...he LED board then dis connect the LED cable from the connector 2 Lift the LED board Step Size Quan tity Head Color Torque 2 M2 x 4L 1 Flat head silver 2 0 kgf cm Note Make sure you use the correct scr...

Page 65: ...M2 x 4L 4 Flat head silver 1 6 kgf cm Note Make sure you use the correct screw for replacement PCMCIA Slots Battery ASM on page 49 Hard Disk Drive on page 49 Keyboard on page 54 Upper Heatsink on pag...

Page 66: ...e the PCMCIA card Step Size Quan tity Head Color Torque 1 M2 x 18L 3 Pan head black 2 0 kgf cm Note Make sure you use the correct screw for replacement CPU Board Battery ASM on page 49 Hard Disk Drive...

Page 67: ...two screws securing the LCD FPC cable 2 Remove the LCD FPC cable 3 Disconnect the LCD FPC cable from the lower case 12 1 Disconnect the LCD FPC cable and LVDS board 13 3 and 14 1 4 Turn the notebook...

Page 68: ...1 6 kgf cm R 1 6 kgf cm 3 M2 5 x 6L 4 Flat head black 3 5 kgf cm Note Make sure you use the correct screw for replacement Upper Cover ASM Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay o...

Page 69: ...rom the base cover ASM Step Size Quan tity Head Color Torque 1 M2 x 4L 3 Flat head silver 1 6 kgf cm 2 M2 x 18L 3 Pan head black 1 6 kgf cm Note Make sure you use the correct screw for replacement Ste...

Page 70: ...SM Lift the IMM lower heatsink ASM up to remove 2 Disconnect the power cable from the connector Step Size Quan tity Head Color Torque 2 M2 5 x 6L 2 Flat head black 1 6 kgf cm Note Make sure you use th...

Page 71: ...om the fan ASM Step Size Quan tity Head Color Torque 1 M2 x 4L 1 Flat head silver 1 6 kgf cm 2 M2 5 x 3 5L 2 Flat head black 1 6 kgf cm Note Make sure you use the correct screw for replacement Power L...

Page 72: ...board and disconnect the DC DC BATT board from the base cover ASM Step Size Quan tity Head Color Torque 3 M2 5 x 6L 1 Pan head black 3 2 kgf cm Note Make sure you use the correct screw for replacement...

Page 73: ...5 x 6L 2 Pan head black 3 2 kgf cm Note Make sure you use the correct screw for replacement Combo Bay Interposer Board Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard o...

Page 74: ...e Combo Bay Interposer Board from the planar board LCD Bezel ASM 14 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 Remove the three screws securing the LC...

Page 75: ...ASM 14 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 14 1 on page 66 To remove the speaker 1 Carefully disconnect the speaker cable from t...

Page 76: ...ment VR Board ASM 14 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 14 1 on page 66 Speaker ASM 14 1 on page 67 To remove the VR board ASM 1...

Page 77: ...remove the microphone ASM 1 Disconnect the power cable from the microphone 2 Lift the LCD away from the display panel LCD Panel ASM 14 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on...

Page 78: ...e 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 14 1 on page 66 Speaker ASM 14 1 on page 67 VR Board ASM 14 1 on page 68 Microphone ASM 14 1 on page 69 LCD Panel ASM 14 1 on page 69 Note S...

Page 79: ...ker ASM 14 1 on page 67 VR Board ASM 14 1 on page 68 Microphone ASM 14 1 on page 69 LCD Panel ASM 14 1 on page 69 Disconnect the LCD FPC cable from the LCD LCD Bezel ASM 13 3 Battery ASM on page 49 Ha...

Page 80: ...ew for replacement Speaker ASM 13 3 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 13 3 on page 71 To remove the speaker 1 Carefully disconnec...

Page 81: ...e 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 13 3 on page 71 Speaker ASM 13 3 on page 72 To remove the VR board ASM 1 Disconnect the power cable from the VR b...

Page 82: ...M 1 Disconnect the cable from the inverter board 2 Lift the inverter board away from the display panel Microphone ASM 13 3 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboa...

Page 83: ...on page 72 VR Board ASM 13 3 on page 73 LCD Inverter ASM 13 3 on page 74 Microphone ASM 13 3 on page 74 Step Size Quan tity Head Color Torque 1 M2 x 4L 1 Flat head silver 1 6 kgf cm Note Make sure you...

Page 84: ...erter ASM 13 3 on page 74 Microphone ASM 13 3 on page 74 LCD Panel ASM 13 3 on page 75 Disconnect the LCD FPC cable from the LCD LCD Bezel ASM 12 1 Battery ASM on page 49 Hard Disk Drive on page 49 Co...

Page 85: ...ASM 12 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 12 1 on page 76 To remove the speaker 1 Carefully disconnect the speaker cable from th...

Page 86: ...e 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 12 1 on page 76 Speaker ASM 12 1 on page 77 To remove the VR board ASM 1 Disconnect the power cable from the VR board 2 Carefully remove the...

Page 87: ...M 1 Disconnect the cable from the inverter board 2 Lift the inverter board away from the display panel Microphone ASM 12 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboa...

Page 88: ...d Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 12 1 on page 76 Speaker ASM 12 1 on page 77 VR Board ASM 12 1 on page 78 LCD Inverter ASM 12 1 on page 79 Microphone ASM...

Page 89: ...2 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 12 1 on page 76 Speaker ASM 12 1 on page 77 VR Board ASM 12 1 on page 78 LCD Inverter ASM 1...

Page 90: ...Switch Location Keyboard Lan guage US European Japanese J2 ON OFF J3 ON ON 82 ThinkPad 390 i Series 1700...

Page 91: ...System Unit Parts Listing ThinkPad 390 i Series 1700 83...

Page 92: ...HDD DOOR ASM 05K5994 13 HDD ASM 3 2GB 05K8932 HDD ASM 4 0GB 05K8933 HDD KITTING PARTS ASM 05K5916 HDD ADAPTER COMBO BAY ASM 05K5525 14 BASE MISC PARTS 05K5487 15 IR BOARD ASM 10L1206 16 PLANAR M B W...

Page 93: ...an French 02K4706 KBD ASM German 02K4707 KBD ASM UK English 02K4708 KBD ASM French 02K4709 KBD ASM Dutch 02K4710 KBD ASM Swedish Finnish 02K4711 KBD ASM Norwegian 02K4712 KBD ASM Danish 02K4713 KBD AS...

Page 94: ...a Guyana Haiti Honduras Jamaica Korea South Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies U S A Venezuela 76H3516 Power cord Austria B...

Page 95: ...Index Description FRU Number Power cord Chile Italy 76H3530 Power cord Japan 13H5273 ThinkPad 390 i Series 1700 87...

Page 96: ...5477 3 CABLE ASM FOR SPK MIC VR BOARD 05K2818 4 SPEAKER ASM 12 1 13 3 05K5467 5 VR BOARD ASM 12 1 13 3 10L1204 6 LCD INVERTER 12 1 TFT 10L1151 7 LCD PANEL ASM 12 1 TFT 05K9370 8 LCD FPC ASM 12 1 TFT 0...

Page 97: ...13 3 TFT 05K5471 2 MICROPHONE ASM W HOLDER 05K5477 3 CABLE ASM FOR SPK MIC VR BOARD 05K2818 4 SPEAKER ASM 12 1 13 3 05K5467 5 LCD INVERTER 13 3 TFT 10L1203 6 VR BOARD ASM 12 1 13 3 10L1204 7 LCD PANE...

Page 98: ...LG IBM Logo Kit 05K6044 14 1 LCD ASM Parts Listing Index System Unit FRU Number 1 LCD BEZEL ASM 14 1 TFT 05K5945 2 MICROPHONE ASM W HOLDER 05K5477 3 CABLE ASM FOR SPK MIC VR BOARD 05K2818 4 SPEAKER AS...

Page 99: ...ASM 14 1 TFT 05K2817 9 LCD INVERTER 14 1 TFT 10L1202 10 VR BOARD ASM 14 1 13 3 10L1205 11 LCD REAR COVER ASM 14 1 TFT 05K5915 12 LVDS BOARD ASM 13 3 14 1 10L1208 LCD MISC PARTS 05K5488 LG IBM Logo Kit...

Page 100: ...ty of the user IBM may have patents or pending patent applications cov ering subject matter in this document The furnishing of this document does not give you any license to these patents You can send...

Page 101: ...IBM Part Number 10L9626 Printed in U S A S1 L 9626...

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