IBM ThinkPad 380XD, User Manual, Page: 175 / 222

Troubleshooting Charts
A Printer Problem
Problem Action
The printer does not work. Make sure that:
The parallel port is enabled.
1. Start the ThinkPad Configuration program.
2. Click on Parallel Port ( ).
3. Select Enable.
4. Click on OK.
The printer is turned on and ready to print.
The printer signal cable is connected to the correct connector of your
computer.
If these items are correct and the printer still does not work, run the tests
described in the printer manual. If the tests show that the printer is OK, have
the computer serviced.
External Monitor Problems
Problem Action
The external monitor is
blank. Do the following:
1. Connect the external monitor to another computer to make sure it works.
2. Reconnect the external monitor to your computer.
3. Start the ThinkPad Configuration program.
4. Click on External Display ( ) or LCD + External Display ( ) on the
toolbar in the ThinkPad Configuration program.
If nothing appears on the external monitor, have it serviced.
Chapter 5. Solving Computer Problems
155