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IBM System x3400 Type 7975, Installation Manual

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Contents

 

Safety

  

.

 

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. v

 

Chapter

 

1.

 

Introduction

 

.

 

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.

 

.

 

.

 

.

 

. 1

 

The

 

IBM

 

Documentation

 

CD

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 3

 

Hardware

 

and

 

software

 

requirements

  

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 3

 

Using

 

the

 

Documentation

 

Browser

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 3

 

Notices

 

and

 

statements

 

in

 

this

 

document

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 4

 

Machine

 

Types

 

7973

 

and

 

7974

 

features

 

and

 

specifications

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 5

 

Machine

 

Types

 

7975

 

and

 

7976

 

features

 

and

 

specifications

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 6

 

Major

 

components

 

of

 

the

 

server

  

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

.

 

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.

 

. 8

 

Chapter

 

2.

 

Installing

 

options

 

.

 

.

 

.

 

.

 

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.

 

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.

 

. 9

 

Installation

 

guidelines

  

.

 

.

 

.

 

.

 

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.

 

.

 

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.

 

.

 

. 9

 

System

 

reliability

 

guidelines

  

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 10

 

Working

 

inside

 

the

 

server

 

with

 

the

 

power

 

on

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 10

 

Handling

 

static-sensitive

 

devices

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 11

 

Removing

 

the

 

side

 

cover

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 12

 

Removing

 

the

 

bezel

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

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.

 

.

 

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.

 

.

 

.

 

.

 

.

 

.

 

. 13

 

Removing

 

the

 

front

 

fan

 

cage

 

assembly

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 15

 

Installing

 

a

 

memory

 

module

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 16

 

Installing

 

a

 

drive

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 21

 

Installing

 

a

 

hot-swap

 

hard

 

disk

 

drive

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 23

 

IDs

 

for

 

hot-swap

 

hard

 

disk

 

drives

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 25

 

Installing

 

a

 

simple-swap

 

SATA

 

hard

 

disk

 

drive

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 25

 

Power

 

and

 

signal

 

cables

 

for

 

internal

 

drives

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 27

 

Installing

 

an

 

adapter

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 28

 

Completing

 

the

 

installation

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

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.

 

.

 

.

 

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.

 

.

 

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.

 

.

 

. 31

 

Replacing

 

the

 

bezel

  

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

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.

 

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.

 

.

 

.

 

. 31

 

Replacing

 

the

 

side

 

cover

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

.

 

.

 

.

 

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.

 

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.

 

.

 

.

 

. 33

 

Connecting

 

the

 

cables

  

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

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.

 

.

 

.

 

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.

 

.

 

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.

 

.

 

.

 

.

 

. 34

 

Updating

 

the

 

server

 

configuration

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 35

 

Chapter

 

3.

 

Server

 

controls,

 

LEDs,

 

and

 

power

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 37

 

Front

 

view

  

.

 

.

 

.

 

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.

 

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.

 

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.

 

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. 37

 

Rear

 

view

 

.

 

.

 

.

 

.

 

.

 

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.

 

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.

 

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.

 

. 40

 

Server

 

power

 

features

  

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

.

 

.

 

.

 

.

 

. 42

 

Turning

 

on

 

the

 

server

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

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.

 

.

 

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.

 

.

 

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.

 

. 42

 

Turning

 

off

 

the

 

server

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

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.

 

.

 

. 42

 

Chapter

 

4.

 

Configuring

 

the

 

server

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 45

 

Using

 

the

 

ServerGuide

 

Setup

 

and

 

Installation

 

CD

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 45

 

Using

 

the

 

Configuration/Setup

 

Utility

 

program

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 46

 

Using

 

the

 

RAID

 

configuration

 

programs

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 46

 

Configuring

 

hot-swap

 

SAS,

 

hot-swap

 

SATA,

 

or

 

simple-swap

 

SATA

 

(some

 

models)

 

RAID

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

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.

 

.

 

. 47

 

Configuring

 

simple-swap

 

SATA

 

RAID

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

. 49

 

Using

 

ServeRAID

 

Manager

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 50

 

Using

 

the

 

baseboard

 

management

 

controller

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 52

 

Enabling

 

and

 

configuring

 

SOL

 

using

 

the

 

OSA

 

SMBridge

 

management

 

utility

 

program

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

.

 

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.

 

.

 

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.

 

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.

 

.

 

.

 

.

 

. 52

 

Installing

 

the

 

OSA

 

SMBridge

 

management

 

utility

 

program

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 61

 

Using

 

the

 

baseboard

 

management

 

controller

 

utility

 

programs

  

.

 

.

 

.

 

.

 

.

 

.

 

. 63

 

Using

 

the

 

Boot

 

Menu

 

program

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

.

 

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.

 

.

 

.

 

.

 

. 64

 

 

©

 

Copyright

 

IBM

 

Corp.

 

2008

 

iii

Summary of Contents for System x3400 Type 7975

Page 1: ...5 and 7976 Turn off the server and install options Did the server start correctly Yes No Go to the Server Support flow chart on the reverse side of this page Start the server Did the server start corr...

Page 2: ...ify that all optional devices you installed are on the ServerProven list at http www ibm com servers eserver serverproven compat us Is the server working correctly Is the problem solved Hardware or so...

Page 3: ...System x3400 Types 7973 7974 7975 and 7976 Installation Guide...

Page 4: ...Notices on page 95 and the Warranty and Support Information document on the IBM Documentation CD Fifth Edition October 2008 Copyright International Business Machines Corporation 2008 US Government Us...

Page 5: ...nd signal cables for internal drives 27 Installing an adapter 28 Completing the installation 31 Replacing the bezel 31 Replacing the side cover 33 Connecting the cables 34 Updating the server configur...

Page 6: ...Before you call 93 Using the documentation 93 Getting help and information from the World Wide Web 93 Software service and support 94 Hardware service and support 94 IBM Taiwan product service 94 Appe...

Page 7: ...alleert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation...

Page 8: ...f the caution or danger statement in the IBM Safety Information book For example if a caution statement begins with a number 1 translations for that caution statement appear in the IBM Safety Informat...

Page 9: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Page 10: ...battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse into...

Page 11: ...he device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Cl...

Page 12: ...device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from...

Page 13: ...resent inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement...

Page 14: ...with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling ADVER...

Page 15: ...rver documentation To check for updated go to http www ibm com support For firmware updates click Downloads and drivers For documentation updates under Search technical support type 7973 7974 7975 or...

Page 16: ...Documentation CD Important The server keys cannot be duplicated by a locksmith If you lose them order replacement keys from the key manufacturer The key serial number and the telephone number of the m...

Page 17: ...rowser v If Autostart is enabled insert the CD into the CD drive The Documentation Browser starts automatically v If Autostart is disabled or is not enabled for all users use one of the following proc...

Page 18: ...s provide important tips guidance or advice v Important These notices provide information or advice that might help you avoid inconvenient or problem situations v Attention These notices indicate pote...

Page 19: ...dcom 5721 10 100 1000 Ethernet controller on the system board with RJ 45 Ethernet port v Remote Supervisor Adapter II SlimLine v Six port Serial ATA controller v Integrated RAID capability HostRAID v...

Page 20: ...ne Type 7975 and 7976 Depending on the server model some features might not be available or some specifications might not apply See Chapter 2 Installing options on page 9 for more detail information a...

Page 21: ...o upgrade to redundant mode Size v Height 440 mm 17 3 in v Depth 747 mm 29 4 in v Width 218 mm 8 6 in v Weight 20 kg 42 lb to 34 kg 75 lb depending upon configuration Integrated functions v Baseboard...

Page 22: ...ponent for any additional procedures that you might have to perform before you remove or install the component The following illustration shows the major components in the server Note The illustration...

Page 23: ...drivers For additional information about tools for updating managing and deploying firmware see the xSeries Tools Center at http publib boulder ibm com infocenter toolsctr v1r0 index jsp v Before you...

Page 24: ...ld installed in it v There is adequate space around the server to allow the server cooling system to work properly Leave approximately 50 mm 2 0 in of open space around the front and rear of the serve...

Page 25: ...icity to build up around you v The use of a grounding system is recommended For example wear an electrostatic discharge wrist strap if one is available Always use an electrostatic discharge wrist stra...

Page 26: ...age v and Installation guidelines on page 9 2 Turn off the server and all attached devices see Turning off the server on page 42 then disconnect all power cords and external cables 3 Lay the server on...

Page 27: ...orking correctly see the Problem Determination and Service Guide for diagnostic information To remove the bezel complete the following steps 1 Read the safety information that begins on page v and Ins...

Page 28: ...he bezel beyond 180 or if excessive pressure is applied to the bezel Do not be alarmed because this is how the bezel was designed The bezel is designed with breakaway hinges so that you can easily rea...

Page 29: ...ver and pull the power supply out of the bay using the handle b Lift up the power supply cage handle and pull the power supply cage assembly all the way up until the retainer latch locks the cage in p...

Page 30: ...roller has four fully buffered DIMM channels that are organized into two branches Each branch has two channels and each channel controls two DIMMs DIMMs that are next to each other for example DIMM co...

Page 31: ...8 1 4 7 10 2 5 8 11 Note DIMM connectors 3 6 9 and 12 are not functional in this server Do not install DIMMs in these connectors Online spare memory disables a failed rank pair of DIMMs from the syste...

Page 32: ...not functional in this server Do not install DIMMs in these connectors v The amount of usable memory will be reduced depending on the system configuration A certain amount of memory must be reserved...

Page 33: ...e chassis v Hot swap models a Remove the hot swap power supply Press down on the orange release lever and pull the power supply out of the bay using the handle b Lift up the power supply cage handle a...

Page 34: ...on both ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector If there is a gap between the DIMM and the retaining clips th...

Page 35: ...the installation on page 31 Installing a drive Depending on the server model the server might come with an integrated drive electronics IDE CD ROM CD RW or DVD CD RW combo drive in bay 1 The following...

Page 36: ...Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 Bay 8 Bay 9 Bay 10 Bay 11 22 System x3400 Types 7973 7974 7975 and 7976 Installation Guide...

Page 37: ...netic interference EMI integrity and cooling of the server are protected by having all bays and PCI PCI Express and PCI X slots covered or occupied When you install a drive or PCI PCI Express or PCI X...

Page 38: ...king inside the server with the power on To install a hot swap hard disk drive complete the following steps 1 Read the safety information that begins on page v and Installation guidelines on page 9 2...

Page 39: ...es Hot swap server models have drive bays that are connected to a SAS SATA backplane This backplane also known as the hot swap drive backplane is the printed circuit board behind these bays The hot sw...

Page 40: ...end of the drive goes in first 7 Press the drive assembly loops toward each other then carefully slide the drive assembly into the drive bay until it stops and release the loops Note Do not release th...

Page 41: ...master IDE device The middle connector attaches to an optional optical device or tape drive v Simple swap SATA The combination signal power cable connects to the system board and simple swap backplat...

Page 42: ...e instructions in addition to the instructions in this section If you must change the switch setting or jumper settings on the adapter follow the instructions that come with the adapter v Read the doc...

Page 43: ...g steps 1 Read the safety information that begins on page v and Installation guidelines on page 9 2 Turn off the server and peripheral devices and disconnect all external cables and power cords then r...

Page 44: ...racket and secure all of the adapters with expansion slot screws the expansion slot screws are located on the side of the optical drive cage Adapter Rear adapter retention bracket Front adapter retent...

Page 45: ...the hinge assembly with the hinge holes on the chassis Bezel Retention tabs Hinge assembly 2 Push the hinges into the holes on the chassis until they snap into place 3 If however the bezel was remove...

Page 46: ...ng hinge mount with the hinge pin on the hinge assembly on the chassis c Press the sliding hinge mount against the hinge pin until the sliding hinge mount snaps onto the hinge pin 4 Close the bezel 32...

Page 47: ...nents are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly routed 2 Insert the bottom edge of the...

Page 48: ...l connector a red cable end with a red connector and so on The following illustration shows the input output I O connectors on the rear of the hot swap power supply models with optional redundant powe...

Page 49: ...can save the new configuration settings For additional information see Using the Configuration Setup Utility program on page 46 Some options have device drivers that you must install See the documenta...

Page 50: ...36 System x3400 Types 7973 7974 7975 and 7976 Installation Guide...

Page 51: ...ion shows the controls LEDs and connectors on the front of the hot swap server models USB connectors Power control button Front information panel CD or DVD eject button CD or DVD drive activity LED gr...

Page 52: ...is LED is off it indicates that ac power is not present or the power supply or the LED itself has failed Note If this LED is off it does not mean that there is no electrical power in the server The LE...

Page 53: ...sk drive activity LED When this green LED is flashing it indicates that the associated hard disk drive is in use When the drive is removed this LED also is visible on the SAS SATA backplane next to th...

Page 54: ...with optional redundant power Mouse Keyboard Serial 1 COM 1 Video Parallel USB 4 RJ45 Ethernet 10 100 1000 RJ45 Ethernet 10 100 for Remote Supervisor Adapter II SlimLine USB 3 NMI button AC power LEDs...

Page 55: ...termination and Service Guide on the IBM System x3400 Documentation CD DC power LED This green LED provides status information about the power supply During typical operation both the ac and dc power...

Page 56: ...ment software for an optional Remote Supervisor Adapter II SlimLine the systems management software can turn on the server v If your operating system supports the Wake on LAN feature the Wake on LAN f...

Page 57: ...er an orderly shutdown of the operating system the server will be turned off automatically v You can press the power control button to start an orderly shutdown of the operating system and turn off th...

Page 58: ...44 System x3400 Types 7973 7974 7975 and 7976 Installation Guide...

Page 59: ...rnet controller configuration v IBM Director For more information about these programs see Configuring the server in the User s Guide on the IBM System x3400 Documentation CD Using the ServerGuide Set...

Page 60: ...and UnixWare 7 14 operating systems Use the IBM ServeRAID Configuration Utility program Adaptec RAID Configuration Utility program and ServeRAID Manager to configure and manage redundant array of ind...

Page 61: ...slot 2 is the dedicated slot for the ServeRAID MR10is controller Note Note The onboard RAID controller will be disabled by BIOS when the ServeRAID MR10is SAS SATA controller is installed in the serve...

Page 62: ...on Utility program complete the following steps 1 Turn on the server 2 When the message Press CTRL A for IBM ServeRAID Configuration Utility appears press Ctrl A If you have set an administrative pass...

Page 63: ...prompted to type the password 3 Select Devices and I O Ports Advanced Chipset Control 4 Select SATA Controller Mode Option Change the value to Enhanced 5 Scroll down and select SATA RAID Enable 6 Sele...

Page 64: ...Quick Init 8 Follow the instructions on the screen to complete the configuration and select Done to exit 9 Restart the server Viewing the array configuration To view information about the RAID array...

Page 65: ...nager detects an unconfigured controller and ready drives the Configuration wizard starts In the Configuration wizard you can select express configuration or custom configuration Express configuration...

Page 66: ...the server If environmental conditions exceed thresholds or if system components fail the baseboard management controller lights LEDs to help you diagnose the problem and also records the error in th...

Page 67: ...gher v Remote Console Connection Type VT100 v Remote Console Connect Direct v Remote Console Flow Control Hardware v Remote Console Active After Boot Enabled d Press Esc twice to exit the Remote Conso...

Page 68: ...o enable a user to log in as the root user through the SOL console ttyS0 LILO configuration If you are using LILO complete the following steps 1 Complete the following steps to modify the etc lilo con...

Page 69: ...nstall boot boot b message boot message linear image boot vmlinuz 2 4 9 e 12smp label linux initrd boot initrd 2 4 9 e 12smp img read only root dev hda6 image boot vmlinuz 2 4 9 e 12 label linux up in...

Page 70: ...ng system starts a LILO boot prompt is displayed instead of the graphical user interface Press Tab at this prompt to install all of the boot options that are listed To load the operating system in int...

Page 71: ...ed by anaconda Note that you do not have to rerun grub after making changes to this file NOTICE You have a boot partition This means that all kernel and initrd paths are relative to boot eg root hd0 0...

Page 72: ...4 9 e 12 img You must restart the Linux operating system after completing these procedures for the changes to take effect and to enable SOL SUSE SLES 8 0 configuration Note This procedure is based on...

Page 73: ...olor white blue black light gray default 0 timeout 8 title linux kernel hd0 1 boot vmlinuz root dev hda2 acpi oldboot vga 791 1 initrd hd0 1 boot initrd title floppy root chainloader 1 title failsafe...

Page 74: ...s Enter to display the current boot options for your server b In the Boot Entries section locate the boot entry ID for the section with an OS friendly name of Windows Server 2003 Standard Write down t...

Page 75: ...i 0 disk 0 rdisk 0 partition 1 WINDOWS OS Load Options fastdetect redirect You must restart the Windows 2003 operating system after completing this procedure for the changes to take effect and to enab...

Page 76: ...to http www ibm com support and download the utility program and create the OSA BMC Management Utility CD 2 Insert the OSA BMC Management Utility CD into the drive 3 Type mount mnt cdrom 4 Locate the...

Page 77: ...baseboard management controller firmware and SDR FRU data The firmware update utility updates the baseboard management controller firmware and SDR FRU data only and does not affect any device drivers...

Page 78: ...mation that is related to the server and the globally unique identifier GUID Using the Boot Menu program The Boot Menu program is a built in menu driven configuration program that you can use to tempo...

Page 79: ...ut configuring the controller complete the following steps Note Changes are made periodically to the IBM Web site The actual procedure might vary slightly from what is described in this document 1 Go...

Page 80: ...click Search f Select any applicable update or interim fix that you want to download g Click the link for the executable exe file to download the file and follow the instructions in the readme file to...

Page 81: ...hat occur when you are using the ServerGuide Setup and Installation CD For more information see ServerGuide problems on page 79 v Troubleshooting tables These tables list problem symptoms and steps to...

Page 82: ...e units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Error code Description Action 062 Three consecutive boot...

Page 83: ...ly 3 Replace the following components one at a time in the order shown restarting the server each time a Battery b Failing device If the device is a FRU it must be replaced by a trained service techni...

Page 84: ...battery 3 Replace the following components one at a time in the order shown restarting the server each time a Battery b Trained service technician only System board 187 VPD serial number not set 1 Se...

Page 85: ...board run the Configuration Setup Utility program and enable keyboardless operation to prevent the POST error message 301 from being displayed during startup 2 Reseat the keyboard cable 3 Replace the...

Page 86: ...nician Error code Description Action 1604 Machine Type mismatch detected 1 Update the BIOS code and make sure that the correct machine type information for the server is correct 2 Update the BMC firmw...

Page 87: ...tation CD 2 Reseat the following components depending on the server model v Hot swap and non hot swap models a Hard disk drive x b Hard disk drive x cable c Optional adapter cable d SAS SATA backplane...

Page 88: ...For information about the scanning order see the User s Guide on the IBM System x3400 Documentation CD 3 Make sure that the settings for the adapter and all other adapters in the Configuration Setup U...

Page 89: ...e on the IBM System x3400 Documentation CD 3 Reseat the following components depending on the server model v Hot swap and non hot swap models a Hard disk drive b Hard disk drive cable c Optional adapt...

Page 90: ...2 Replace the following components one at a time in the order shown restarting the server each time a Trained service technician only Microprocessor b Trained service technician only System board 0129...

Page 91: ...on I9990301 Hard disk drive boot sector error 1 Reseat the following components depending on the server model v Hot swap and non hot swap models a Hard disk drive b Hard disk drive cable c Optional ad...

Page 92: ...entation CD 2 Run the hard disk drive diagnostic tests see Running the diagnostic programs in the Problem Determination and Service Guide on the IBM System x3400 Documentation CD 3 Reseat the followin...

Page 93: ...e the ServerGuide Setup and Installation CD label for a list of supported operating system versions The operating system cannot be installed the option is not available Make sure that the operating sy...

Page 94: ...r DVD drive 2 Run the CD or DVD drive diagnostic programs 3 Reseat the CD or DVD drive cable 4 Replace the following components one at a time in the order shown restarting the server each time a CD or...

Page 95: ...e parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step...

Page 96: ...he onboard SAS SATA controller or servers that have SATA hard disk drives that are connected to the onbaord SAS SATA controller Intermittent problems v Follow the suggested actions in the order in whi...

Page 97: ...ror message 301 from being displayed during startup 3 If you are using a USB hub disconnect the USB device from the hub and connect it directly to the server 4 Replace the following components one at...

Page 98: ...ere is no memory mismatch when the server is over the minimum memory configuration one 512 MB DIMM and that you have installed the correct number of DIMMs see the User s Guide on the IBM System x3400...

Page 99: ...les are connected correctly v The monitor is turned on and the brightness and contrast controls are adjusted correctly v No beep codes sound when the server is turned on Important In some memory confi...

Page 100: ...cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance between...

Page 101: ...http www ibm com servers eserver serverproven compat us v You followed the installation instructions that came with the device and the device is installed correctly v You have not loosened any other i...

Page 102: ...the power supply do not indicate a problem v The microprocessor is correctly installed 3 Reseat the following components a DIMMs b Power supply cables to all internal components c Power supplies hot s...

Page 103: ...are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The number of serial...

Page 104: ...the problem 3 Contact your place of purchase of the software Universal Serial Bus device problems v Follow the suggested actions in the order in which they are listed in the Action column until the pr...

Page 105: ...s 1 through 12 Microprocessor 1 error LED Microprocessor 2 error LED VRM error LED BMC heartbeat LED ServeRAID error LED Battery LED Use the system board LEDs to diagnose system errors An error LED is...

Page 106: ...92 System x3400 Types 7973 7974 7975 and 7976 Installation Guide...

Page 107: ...agnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If y...

Page 108: ...the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate a reseller authorized by IBM to...

Page 109: ...s or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically mad...

Page 110: ...or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands f...

Page 111: ...ie de programas y servicios de devoluci n de productos en varios pa ses a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI Se puede encontrar informaci n sobre las ofertas de...

Page 112: ...ervice manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal of batteries outs...

Page 113: ...ccumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substance...

Page 114: ...ause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under appro...

Page 115: ...049 0 711 785 1283 E mail tjahn de ibm com Taiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference VCCI statement Korean Class A warni...

Page 116: ...102 System x3400 Types 7973 7974 7975 and 7976 Installation Guide...

Page 117: ...statements 4 CD drive activity LED 39 eject button 39 installing 21 problems 80 specifications 5 6 Class A electronic emission notice 99 command line interface commands identify 63 power 63 sel 63 sys...

Page 118: ...ing device 83 pointing device USB 90 power 88 serial port 89 software 90 USB port 83 90 Ethernet activity LED 42 connector 42 controller configuring 65 high performance modes 65 integrated on system b...

Page 119: ...wer on 38 system error 39 M Machine Types 7973 and 7974 features and specifications 5 Machine Types 7975 and 7976 features and specifications 6 major components 8 memory configuration 85 memory contin...

Page 120: ...iguring 48 SAS SATA controller continued viewing the configuration 48 SATA RAID enabling 49 scanning order for adapters 29 serial 1 connector 41 Serial Advanced Technology Attachment SATA controller c...

Page 121: ...g chart 79 U United States electronic emission Class A notice 99 United States FCC Class A notice 99 Universal Serial Bus USB connectors front 39 rear 41 problems 83 90 updating the firmware code 63 u...

Page 122: ...108 System x3400 Types 7973 7974 7975 and 7976 Installation Guide...

Page 123: ......

Page 124: ...Part Number 44W2583 Printed in USA 1P P N 44W2583...

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