IBM System Storage TS7650G 3958 DD4, Installation Roadmap Manual

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Chapter 6. Configuring the RAS package
The RAS package was installed during manufacturing. However, it must be
configured according to the instructions provided in this chapter to enable the
TS7650G server(s) to interact with the TSSC for Call Home, log collection, and
system health monitoring.
Before you begin
TS7600 products depend on the RAS package to gather logs at the time of the
failure and send a call home packet. When the RAS package is not configured, the
customer must call 1(800) IBM SERV (in North America, only) or visit
www.ibm.com/planetwide; to obtain hardware support.
The TS3000 System Console is required for servicing the TS7650G Gateway. FC
2714 and FC 2715 provide connectivity to an existing TS3000 System Console. FC
2732 provides the first TS3000 System Console.
The connection to a working TSSC is required for the 3958 DD4. The TSSC is the
service console and supports remote access and call home functions. The 3958 DD4
gathers logs and sends them to the TSSC as part of a call home packet sent to
RETAIN. In cases where external connection for the TSSC is not allowed, the TSSC
is the repository of the logs and is still a requirement. FC 2732 is the TSSC feature
code. FC 2714 and FC 2715 provide connectivity to an existing TSSC.
Further disaster recovery information to assist the customer in restoration is
available in the IBM System Storage ProtecTIER User's Guide for Enterprise
Edition and Appliance Edition, IBM form number GC53–1156, located on the IBM
System Storage TS7600 with ProtecTIER Publications CD.
Verify that the following prerequisites are met before starting the RAS package
configuration:
1. The disk components are installed, configured, cabled, and powered-on.
2.
The TSSC is installed, configured, cabled, and updated to code level 5.9.x or
higher, as per Chapter 5, “Setting up the TSSC for use with theTS7650G server,”
on page 73.
3. A graphics-capable monitor and USB keyboard are available for use during the
installation process.
4. The customer has completed Appendix A, “Company information worksheet,”
on page 141.
5. The TSSC's network IP addresses have been determined and noted in the IP
address worksheet. See Appendix B, “IP address worksheet,” on page 145. For
additional information, see IBM System Storage TS3000 System Console (TSSC)
Maintenance Information provided on the publications CD-ROM in theTS7650G
ship group.
6. If you are adding new gateway systems to an existing TSSC, verify the IP
addresses of any systems that are already attached to the TSSC. Doing so will
allow you to avoid potential conflicts and adjust the IP addresses of the new
systems to use alternate ranges.
© Copyright IBM Corp. 2008, 2010
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