IBM System Storage N3700, Hardware And Service Manual

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v Appendix B, “Power cord list for N series products,” on page 57 lists the feature
codes for the power cords for the N3700.
v Appendix C, “Parts list for the N3700,” on page 59 lists the FRU part numbers
and descriptions for the N3700 unit.
Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your IBM System Storage N series product, and whom to call for service, if it is
necessary.
The following applies in Taiwan:
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation and use the
diagnostic tools that come with your system.
v
Refer to the IBM Support Web site for information on known problems and
limitations.
Using the documentation
Information about the N series product and Data ONTAP software is available in
printed documents and a documentation CD that comes with your system. The
same documentation is available as PDF files on the IBM NAS support Web site:
www.ibm.com/storage/support/nas/
Web sites
IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
v
For NAS product information, go to the following Web site:
www.ibm.com/storage/nas/
v For NAS support information, go to the following Web site:
www.ibm.com/storage/support/nas/
v For AutoSupport information, go to the following Web site:
www.ibm.com/storage/support/nas/
v You can order publications through the IBM Publications Ordering System at the
following Web site:
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IBM System Storage N series: N3700 Hardware and Service Guide