Step 3
This step attempts to load Online Diagnostics in service mode.
1. Turn off the power.
2. Turn on the power.
3. If the keyboard indicator displays, press F6 on the directly attached keyboard, or 6
on the ASCII keyboard, to indicate that diagnostics are to be loaded.
4. Enter any requested passwords.
5. Follow any instructions to select a console.
6. Wait until the diagnostics load or the system appears to stop.
Did the diagnostics load?
NO
Go to “Step 5”.
YES
Go to “Step 6” on page 158.
Step 4
This step attempts to load the Stand-alone diagnostics.
1. Turn off the power.
2. Turn on the power.
3. Insert the diagnostic CD-ROM into the CD-ROM drive.
4. If the keyboard indicator displays, press F5 on the directly attached keyboard, or 5
on the ASCII keyboard, to indicate that diagnostics are to be loaded.
5. Enter any requested passwords.
6. Follow any instructions to select a console.
7. Wait until the diagnostics load or the system appears to stop.
Did the diagnostics load?
NO
Go to “Step 5”.
YES
Go to “Step 6” on page 158.
Step 5
Starting at the top of the following table, find your symptom and follow the instructions
given in the Action column.
Symptom
Action
The power LED does not come on, or comes
on and does not stay on.
Check the power cable to the outlet. Check the
circuit breakers and check for power at the
outlet.
Ensure that the room temperature is within 60 -
90°F.
If you do not find a problem, record error code
M0PS0000 and report the problem to the
service organization.
Chapter 8. Hardware Problem Determination
155
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