IBM IntelliStation A Pro, Installation Manual

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POST
message
Failing device or
problem found Suggested action
289 Failing DIMM was
disabled
Make sure that your memory is correct for your
computer and that it is installed correctly.
301
303
Keyboard and keyboard
controller
Make sure that the keyboard cable is connected and
nothing is resting on the keyboard keys.
1162 Serial port configuration
error
Start the Configuration/Setup Utility program and
make sure that the IRQ and I/O port assignments
that are needed by the serial port are available.
2462 Video adapter and
memory
Call for service.
Troubleshooting charts
Notes:
1. See “Solving problems” in the User’s Guide on the IBM IntelliStation
Documentation CD for more troubleshooting charts.
2. If you cannot find the problem in the troubleshooting chart, run the diagnostic
programs. If you have run the diagnostic test programs, or if running the tests
does not detect the problem, call for service.
CD-ROM drive problems
Symptom Suggested action
CD-ROM drive is not
recognized.
Make sure that:
v
The IDE channel to which the CD-ROM drive is attached (primary or secondary)
is enabled in the Configuration/Setup Utility program.
v All cables and jumpers are installed correctly.
v The correct device driver is installed for the CD-ROM drive.
If the problem remains, call for service.
A CD is not working correctly. Clean the CD.
If the problem remains, call for service.
The CD-ROM drive tray is not
working.
1. Make sure the computer is turned on.
2. If the CD-ROM tray still does not work, insert the end of a straightened paper
clip into the manual tray-release opening.
If the problem remains, call for service.
Chapter 5. Solving problems
57