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Troubleshooting modem
The following table describes troubleshooting the modem.
Problem
Action
Your modem does not work
properly after you install the
device driver.
Check the following:
v
The cable is connected to the modem card correctly.
v
You selected Intel PRO/100 SP Mobile Combo
Adapter application setting.
v
You are using the driver that is on the device drivers
CD shipped with the combo card.
v
For Windows 95, Windows 98, or Windows 2000, the
trouble indicator (an X or ! symbol) appears on the
modem icon in the ‘‘Device Manager.’’
v
For Windows NT 4.0, the Windows NT 4.0 Event
Viewer shows an error message.
If these items are OK, do the following:
1.
Click
Start.
2.
Move the cursor to
Settings,
and click
Control
Panel.
3.
Double-click
Modem.
4.
Click
Properties.
5.
Click the
Connection
tab.
6.
Clear the
Wait for dial tone before dialing
check
box.
7.
Click
Advanced.
8.
Clear the
Use error control
check box.
9.
Select the
Use flow control
check box, and make
sure that
Hardware (RTS/CTS)
is selected.
10.
Click the
OK
button to return to the
Modem
Properties
window.
11.
Click
Dialing Properties,
and click either
Tone
dialing
or
Pulse dialing.
Most telephones today
use tone dialing.
12.
Close all windows opened in this process.
A-2
Intel
®
PRO/100 SP Mobile Combo Adapter: User’s Guide