IBM HS21 - BladeCenter - 8853, Problem Determination And Service Manual, Page: 75 / 140

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Types 1885 and 8853,” on page 73 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
089-xxx-00n Failed microprocessor test.
1. (Trained service technician only) Reseat
microprocessor 1 if n = 0 or 6.
2. (Trained service technician only) Reseat
microprocessor 2 if n = 1 or 7.
3. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. (Trained service technician only)
Microprocessor 1 if n = 0 or 6
b. (Trained service technician only)
Microprocessor 2 if n = 1 or 7
c. (Trained service technician only) System
board assembly
166-403-001 System Management: Failed (BMC indicates
failure in I2C bus test)
Shutdown and remove the blade server from the
BladeCenter unit, wait 30 seconds; then, reinstall the
blade server in the BladeCenter unit and restart it. If
problem persists, perform the following tasks in the
order shown, restarting the blade server each time:
1. Remove the cKVM feature card (if installed).
2. Update the BMC firmware.
3. Update the Ethernet controller firmware.
4. (Trained service technician only) Replace the
system board assembly.
166-404-001 System Management: Failed (BMC indicates
failure in I2C bus test)
Shutdown and remove the blade server from the
BladeCenter unit, wait 30 seconds; then, reinstall the
blade server in the BladeCenter unit and restart it. If
problem persists, perform the following tasks in the
order shown, restarting the blade server each time:
1. Update the BMC firmware.
2. (Trained service technician only) Replace the
system board assembly.
166-405-001 System Management: Failed (BMC indicates
failure in I2C bus test)
Shutdown and remove the blade server from the
BladeCenter unit, wait 30 seconds; then, reinstall the
blade server in the BladeCenter unit and restart it. If
problem persists, perform the following tasks in the
order shown, restarting the blade server each time:
1. Remove the cKVM feature card (if present).
2. Update the BMC firmware.
3. (Trained service technician only) Replace the
system board assembly.
Chapter 2. Diagnostics
59