![background image](http://html1.mh-extra.com/html/ibm/en4093r/en4093r_user-manual_3458587039.webp)
Chapter 5. Solving problems
This section provides basic troubleshooting information to help you solve some
problems that might occur while you are setting up the switch. The
Application
Guide
for the switch provides more details about troubleshooting the switch.
If you cannot locate and correct a problem by using the information in this section,
see Appendix A, “Getting help and technical assistance,” on page 33.
Running POST
To ensure that it is fully operational, the switch processes a series of tests during
power-up or a restart (power-on self-test, or POST). These tests take approximately
100 seconds to complete. The management module reads the test results and
displays them for you. During normal operation, these tests are completed without
error, and the green OK LED is lit. However, if the switch fails POST, the yellow
switch error LED and the system-error LED on the IBM Flex System chassis are lit.
An event is stored in the event log in the system status panel of the management
module. The specific failure is displayed on the system status I/O module panel of
the management module.
Note:
For the locations and descriptions of the switch LEDs, see “Locating the
information panels, LEDs, and external ports” on page 14.
POST errors
There are two types of errors: noncritical and critical. A noncritical error applies to
one port, and the switch is operational. You can continue to operate the switch;
however, you must replace it as soon as possible. When critical errors occur, the
switch does not operate. To view POST results, complete the following steps:
1. Log on to the management module as described in the
IBM Flex System
Chassis Management Module Command-Line Interface Reference Guide
. If
necessary, obtain the IP address of the management module from your system
administrator. The login window opens.
2. Turn off the power to the switch; then, turn it on again.
3. After POST is completed, the management module displays the results. Refresh
the window to view the POST results. If a critical error occurs, replace the
switch. If a noncritical error occurs, see the switch error log for additional
details.
The following table describes the basic critical and noncritical failures. This
abbreviated list is representative; it is not an exhaustive list. An error code is
associated with each failure. Error codes are displayed on the Management Module
Switch Information window. Be sure to note the applicable error code and
corresponding failure. You might have to provide this information when you call for
service. For details, see Appendix A, “Getting help and technical assistance,” on
page 33.
Diagnostic indicator (in
hex)
Failing functional area
Failure criticality
00 - 7F
Base internal functions
Critical
80 - 9F
Internal interface failures
Noncritical
A0 - AF
External interface errors
Noncritical
© Copyright IBM Corp. 2013
29
Summary of Contents for EN4093R
Page 1: ...IBM Flex System Fabric EN4093 and EN4093R 10 Gb Scalable Switch User s Guide...
Page 2: ......
Page 3: ...IBM Flex System Fabric EN4093 and EN4093R 10 Gb Scalable Switch User s Guide...
Page 28: ...18 EN4093 and EN4093R 10 Gb Scalable Switch User s Guide...
Page 46: ...36 EN4093 and EN4093R 10 Gb Scalable Switch User s Guide...
Page 54: ...44 EN4093 and EN4093R 10 Gb Scalable Switch User s Guide...
Page 58: ...48 EN4093 and EN4093R 10 Gb Scalable Switch User s Guide...
Page 59: ......
Page 60: ...Part Number 47C9175 Printed in USA 1P P N 47C9175...