Chapter
3.
Solving
problems
If
you
are
having
a
problem
with
the
expansion
card,
use
the
following
information
to
help
you
determine
the
cause
of
the
problem
and
the
action
to
take.
Additional
troubleshooting
and
debugging
procedures
are
available
in
the
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
or
in
the
Problem
Determination
and
Service
Guide
for
your
blade
server.
Make
sure
that
you
are
using
the
latest
versions
of
device
drivers
and
firmware
for
your
blade
server
and
management
module.
If
these
items
are
not
at
the
latest
levels,
the
BladeCenter
unit
might
not
recognize
the
expansion
card
and
might
not
turn
it
on.
Go
to
http://www.ibm.com/systems/support/
for
the
latest
information
about
upgrading
the
device
drivers
and
firmware
for
BladeCenter
components.
The
latest
instructions
are
in
the
documentation
that
comes
with
the
updates.
To
determine
whether
the
problem
is
caused
by
the
hardware,
perform
the
following
tasks:
v
Make
sure
that
the
expansion
card
is
installed
correctly.
v
Make
sure
that
the
Ethernet
I/O
modules
are
installed
in
the
appropriate
I/O
bay,
are
operating
correctly,
and
are
correctly
connected.
To
determine
whether
the
installation
problem
is
caused
by
the
device
driver
or
firmware,
perform
the
following
tasks:
v
Make
sure
that
the
correct
device
driver
is
installed.
To
download
or
get
information
about
the
latest
supported
device
drivers,
utilities,
and
documentation,
go
to
http://www.ibm.com/systems/support/.
Also
see
the
Installation
and
User’s
Guide
and
the
Problem
Determination
and
Service
Guide
for
your
blade
server,
and
the
Problem
Determination
and
Service
Guide
for
your
BladeCenter
H
or
BladeCenter
S
units
for
more
information.
v
Make
sure
that
the
expansion-card
firmware
is
at
the
latest
level.
See
for
more
information
If
you
still
have
a
system
configuration
problem,
see
the
documentation
that
comes
with
your
blade
server,
or
contact
IBM
technical
support
to
determine
whether
your
system
board
requires
a
special
configuration.
See
©
Copyright
IBM
Corp.
2008
13
Summary of Contents for CFFh
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Page 56: ...Part Number 44R5250 Printed in USA 1P P N 44R5250...
