INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION
TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT,
SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Unless specified otherwise, IBM provides non-IBM machines WITHOUT WARRANTIES
OF ANY KIND.
Any technical or other support provided for a Machine under warranty, such as assistance via
telephone with "how-to" questions and those regarding Machine set-up and installation, will
be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. In the United
States, call IBM at 1-800-IBM-SERV (426-7378). In Canada, call IBM at 1-800-465-6666.
You may be required to present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at your
location or at a service center, to keep Machines in, or restore them to, conformance with their
Specifications. IBM or your reseller will inform you of the available types of service for a
Machine based on its country of installation. IBM may repair the failing Machine or exchange
it at its discretion.
When warranty service involves the exchange of a Machine or part, the item IBM or your
reseller replaces becomes its property and the replacement becomes yours. You represent that
all removed items are genuine and unaltered. The replacement may not be new, but will be in
good working order and at least functionally equivalent to the item replaced. The replacement
assumes the warranty service status of the replaced item.
Any feature, conversion, or upgrade IBM or your reseller services must be installed on a
Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at
an engineering-change level compatible with the feature, conversion, or upgrade. Many
features, conversions, or upgrades involve the removal of parts and their return to IBM. A part
that replaces a removed part will assume the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all features,
parts, options, alterations, and attachments not under warranty service.
You also agree to
1.
ensure that the Machine is free of any legal obligations or restrictions that prevent its
exchange;
2.
obtain authorization from the owner to have IBM or your reseller service a Machine that you
do not own; and
3.
where applicable, before service is provided
a.
follow the problem determination, problem analysis, and service request procedures
that IBM or your reseller provides,
b.
secure all programs, data, and funds contained in a Machine,
c.
provide IBM or your reseller with sufficient, free, and safe access to your facilities to
permit them to fulfill their obligations, and
d.
inform IBM or your reseller of changes in a Machine's location.
