background image

About

 

this

 

guide

 

This

 

guide

 

provides

 

product

 

planning

 

information,

 

replacement

 

and

 

removal

 

procedures,

 

problem

 

determination

 

and

 

parts

 

listings

 

of

 

field-replaceable-units

 

(FRUs)

 

for

 

Model

 

330

 

of

 

the

 

IBM

 

SurePOS

 

300

 

(also

 

referred

 

to

 

as

 

the

 

4810

).

 

Within

 

this

 

guide,

 

the

 

terms

 

4810

 

or

 

Model

 

330

 

refer

 

to

 

models

 

330

 

and

 

33H

 

(and

 

other

 

similar

 

models)

 

of

 

the

 

the

 

IBM

 

SurePOS

 

300.

 

The

 

chapters

 

are

 

organized

 

as

 

follows:

 

v

   

Chapter

 

1,

 

“Introduction,”

 

on

 

page

 

1-1

 

provides

 

an

 

overview

 

of

 

the

 

4810

 

Model

 

330.

 

v

   

Chapter

 

2,

 

“Remove/replace

 

procedures

 

for

 

the

 

4810

 

SurePOS

 

300,”

 

on

 

page

 

2-1

 

describes

 

the

 

procedures

 

for

 

removing

 

parts

 

from

 

the

 

4810.

 

v

   

Chapter

 

3,

 

“Problem

 

determination,”

 

on

 

page

 

3-1

 

describes

 

the

 

procedures

 

for

 

resolving

 

problems.

 

v

   

Chapter

 

4,

 

“Parts

 

catalog,”

 

on

 

page

 

4-1

 

provides

 

information

 

about

 

the

 

field-replaceable

 

units

 

(FRUs)

 

for

 

the

 

product.

Who

 

should

 

read

 

this

 

manual

 

This

 

manual

 

is

 

intended

 

for

 

use

 

by

 

experienced

 

personnel

 

responsible

 

for

 

installing

 

and

 

maintaining

 

Model

 

330

 

of

 

the

 

IBM

 

4810

 

SurePOS

 

300.

 

Related

 

publications,

 

drivers,

 

and

 

service

 

packages

 

The

 

following

 

IBM

 

publication

 

is

 

available

 

from

 

the

 

IBM

 

Retail

 

Store

 

Solutions

 

Web

 

site

 

at

 

http://www.ibm.com/solutions/retail/store.

 

Select

 

Support

,

 

then

 

select

 

Publications

.

 

v

   

IBM

 

4810

 

SurePOS

 

300

 

Technical

 

Reference

 

Model

 

330

 

of

 

the

 

IBM

 

4810

 

SurePOS

 

300

 

requires

 

UPOS

 

drivers

 

at

 

level

 

1.7.5

 

or

 

higher.

 

IBM

 

drivers

 

are

 

available

 

from

 

the

 

IBM

 

Retail

 

Store

 

Solutions

 

Web

 

site

 

at

 

http://www.ibm.com/solutions/retail/store.

 

Select

 

Support

,

 

then

 

select

 

the

 

link

 

under

 

Peripheral

 

Drivers

 

to

 

access

 

these

 

drivers:

 

v

   

OLE

 

for

 

POS

 

(OPOS)

 

v

   

JavaPOS

 

v

   

POSS

 

for

 

Linux

Accessibility

 

Accessibility

 

features

 

help

 

a

 

user

 

who

 

has

 

a

 

physical

 

disability,

 

such

 

as

 

restricted

 

mobility

 

or

 

limited

 

vision,

 

to

 

use

 

the

 

4810

 

SurePOS

 

300

 

successfully.

 

This

 

is

 

a

 

high-level

 

list

 

of

 

the

 

accessibility

 

features:

 

v

   

All

 

controls

 

are

 

located

 

on

 

the

 

front

 

of

 

the

 

machine,

 

in

 

easy

 

reach.

 

v

   

Industry-standard

 

serial

 

and

 

USB

 

ports

 

allow

 

alternative

 

I/O

 

devices.

 

v

   

Manuals

 

are

 

available

 

in

 

PDF

 

format

 

and

 

can

 

be

 

downloaded

 

from

 

the

 

Web.

 

See

 

“Related

 

publications,

 

drivers,

 

and

 

service

 

packages”

 

for

 

the

 

Web

 

address.

 

v

   

Displays

 

can

 

be

 

driven

 

at

 

60

 

Hz

 

to

 

eliminate

 

problems

 

caused

 

by

 

screen

 

flicker.

Updated

 

May

 

20,

 

2008

©

 

Copyright

 

IBM

 

Corp.

 

2005,

 

2007

 

vii

Summary of Contents for 4810 33H

Page 1: ...SurePOS 300 Installation and Service Guide for 4810 Model 330 GA27 7355 00 Updated May 20 2008...

Page 2: ......

Page 3: ...SurePOS 300 Installation and Service Guide for 4810 Model 330 GA27 7355 00 Updated May 20 2008...

Page 4: ...he address given below IBM welcomes your comments A form for readers comments is provided at the back of this publication If the form has been removed you can send your comments to the following addre...

Page 5: ...O card 2 12 Removing the planar 2 14 Chapter 3 Problem determination 3 1 Preliminary checklist 3 1 Chapter 4 Parts catalog 4 1 Assembly 1 Field replaceable units 4 2 Appendix A Notices A 1 Electronic...

Page 6: ...Appendix B Safety information B 1 Index X 1 Part number index Y 1 Updated May 20 2008 iv SurePOS Installation and Service...

Page 7: ...ing the CD ROM 2 3 2 3 Removing the hard disk drive 2 5 2 4 Removing memory 2 7 2 5 Removing the heat sink and fan assembly 2 8 2 6 Removing the CPU 2 9 2 7 Removing the LED assembly 2 10 2 8 Removing...

Page 8: ...Updated May 20 2008 vi SurePOS Installation and Service...

Page 9: ...ivers and service packages The following IBM publication is available from the IBM Retail Store Solutions Web site at http www ibm com solutions retail store Select Support then select Publications v...

Page 10: ...ed at end of life Users of EEE with the WEEE marking per Annex IV of the WEEE Directive as shown above must not dispose of end of life EEE as unsorted municipal waste but use the collection framework...

Page 11: ...ocument there might be minor technical updates The latest version of this document is available on the Retail Store Solutions Web site at www ibm com solutions retail store support publications Update...

Page 12: ...Updated May 20 2008 x SurePOS Installation and Service...

Page 13: ...08 This publication contains updated information The updated information is marked in the margin of each page with a vertical bar See the margin of this page for an example Updated May 20 2008 Copyrig...

Page 14: ...Updated May 20 2008 xii SurePOS Installation and Service...

Page 15: ...d and mouse ports Memory v Two DIMM slots for 266 333 MHz DDR RAM v 256 MB standard expandable to 2 GB Video AGP integrated in chip set LAN v 10 100 Ethernet chip capable of supporting both 10BASE T o...

Page 16: ...eight 6 9 kg 15 1 lb Power and cooling v Input voltage 100 127 V or 200 240 V ac auto sensing v Frequency 50 60 Hz 3 Hz v Power consumption 250 W maximum 60 W typical A fan contained in the power supp...

Page 17: ...4810 These are the descriptions of the indicators on the front cover This LED blinks during receive send of data This LED indicates HDD activity This LED indicates that the 4810 is powered on The LED...

Page 18: ...third fourth fifth and sixth external serial devices These connectors also provide 12 V and 5 V for external devices Port for an Ethernet LAN cable Microphone port Audio input port Port for audio out...

Page 19: ...page 2 2 v Removing the CD ROM on page 2 3 v Removing the hard disk drive on page 2 5 v Removing memory on page 2 7 v Removing the heat sink and fan assembly on page 2 8 v Removing the CPU on page 2 9...

Page 20: ...he unit 3 Slide the top cover back then lift it up 4 Loosen the thumb screw which holds the front cover in place 5 While pushing down on the blue latch see Figure 2 1 for location rotate the front cov...

Page 21: ...he CD ROM out 4 While pulling the tab on the side of the CD ROM bracket outward pull the bracket away from the CD ROM To replace the CD ROM 1 Fit the two prongs on the non latch side of the CD ROM bra...

Page 22: ...osition on the front cover The blue latch on the CD ROM bracket will snap into place when the bracket is fully inserted 4 Reconnect the power and signal cables 5 Close the unit Updated May 20 2008 2 4...

Page 23: ...4 Remove the four hex screws at the sides of the hard disk drive bracket 5 Slide the hard disk drive out of the hard disk drive bracket To replace the hard disk drive 1 Slide the hard disk drive into...

Page 24: ...anges on the back of the hard disk drive bracket with the grooves on both sides of the blue latch 5 Push the hard disk drive down into place 6 Close the 4810 Updated May 20 2008 2 6 SurePOS Installati...

Page 25: ...nd interface cables from the hard disk drive 3 On the DIMM to be removed push the latches outward 4 Lift the DIMM from the socket 5 To replace the memory reverse this procedure Figure 2 4 Removing mem...

Page 26: ...ws at the corners of the heat sink For the two screws under the fan duct insert your screwdriver down through the holes in the fan duct 4 Lift the heat sink and fan assembly up out of the unit 5 To re...

Page 27: ...d fan assembly see Removing the heat sink and fan assembly on page 2 8 3 Lift the latch next to the CPU 4 Lift the CPU out of the unit 5 To replace the CPU reverse this procedure Figure 2 6 Removing t...

Page 28: ...and LED switch cables from the LED assembly 3 Remove the two hex screws that attach the LED assembly to the front cover 4 Lift the LED assembly out 5 To replace the LED assembly reverse this procedur...

Page 29: ...e riser card 3 Lift the riser card assembly out of the 4810 4 Disconnect the power cable attached to the hard disk drive the power cable attached to the CD ROM and the two power cables attached to the...

Page 30: ...the riser card assembly 7 To replace the riser card reverse this procedure being careful to avoid pinching the cables To remove the I O card 1 Remove the screws beside serial ports C and D on the bac...

Page 31: ...reverse of this step is to position the card over the two standoffs and press the card down into place 5 To replace the I O card reverse this procedure Updated May 20 2008 Chapter 2 Remove replace pro...

Page 32: ...n assembly see Removing the heat sink and fan assembly on page 2 8 7 Remove the CPU see Removing the CPU on page 2 9 8 Remove the screws beside the printer port and serial port B on the back cover of...

Page 33: ...y that all installed hardware devices such as a memory module feature card printer or mouse are connected correctly and securely Table 3 1 4810 symptoms Symptom Actions The power LED is off 1 Verify t...

Page 34: ...Problem determination Updated May 20 2008 3 2 SurePOS Installation and Service...

Page 35: ...eable units 4 2 This chapter provides parts information available for the Model 330 system units See the hardware service guide for each peripheral device for parts information about the device Update...

Page 36: ...Assembly 1 Field replaceable units Parts catalog Updated May 20 2008 4 2 SurePOS Installation and Service...

Page 37: ...5 41A2727 1 Switch LED card with headphone jack 16 41A2724 1 System board with battery 45P6222 Battery for System Board not shown 41A2820 1 256 MB DDR memory not shown 41A2821 1 512 MB DDR memory not...

Page 38: ...Updated May 20 2008 4 4 SurePOS Installation and Service...

Page 39: ...ITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or i...

Page 40: ...ny interference received including interference that may cause undesired operation Industry Canada class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003...

Page 41: ...0082 2 festgelegt dann kann es dabei eventuell gest rt werden In solch einem Fall ist der Abstand bzw die Abschirmung zu der industriellen St rquelle zu vergr ern Anmerkung Um die Einhaltung des EMVG...

Page 42: ...ith regard to electromagnetic interference If you find this is not suitable for your use you may exchange it for a non business purpose one Taiwanese class A warning statement Taiwanese battery recycl...

Page 43: ...s physical contact with logic cards modules back panel pins or other ESD sensitive ESDS parts the service person must be connected to an ESD common ground point on the product through the ESD wrist st...

Page 44: ...her countries or both IBM SurePoint IBM logo SurePOS PS 2 Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both Other company product or...

Page 45: ...procedures for cabling and plugging in electrical equipment Gevaar Voordat u begint met de installatie van dit produkt moet u eerst de veiligheidsinstructies lezen in de brochure Veiligheidsinstructi...

Page 46: ...l se sikkerhedsforskrifterne i Sikkerhedsforskrifter L s dette f rst GA27 4004 Vejledningen beskriver den fremgangsm de du skal bruge ved tilslutning af kabler og udstyr Gevaar Voordat u begint met h...

Page 47: ...iques en toute s curit Vorsicht Bevor mit der Installation des Produktes begonnen wird die Sicherheitshinweise in Sicherheitsinformationen Bitte zuerst lesen IBM Form GA27 4004 Diese Ver ffentlichung...

Page 48: ...st GA27 4004 som beskriver sikkerhetsrutinene for kabling og tilkobling av elektrisk utstyr Perigo Antes de iniciar a instala o deste produto leia as informa es de seguran a Informa es de Seguran a Le...

Page 49: ...era den h r produkten b r du l sa s kerhetsinformationen i dikumentet S kerhetsf reskrifter L s detta f rst GA27 4004 D r beskrivs hur du p ett s kert s tt ansluter elektrisk utrustning Updated May 20...

Page 50: ...IBM IBM GA27 4004 GA27 4004 Updated May 20 2008 B 6 SurePOS Installation and Service...

Page 51: ...GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 IBM Updated May 20 2008 Appendix B Safety information B 7...

Page 52: ...Updated May 20 2008 B 8 SurePOS Installation and Service...

Page 53: ...nsions 1 2 planar removing 2 14 power consumption 1 2 power supply removing 2 11 preliminary checklist 3 1 problem determination 3 1 power light is off 3 1 power on LED does not light 3 1 terminal not...

Page 54: ...ght is off 3 1 power on LED does not light 3 1 terminal is not operating 3 1 T temperature and humidity requirements 1 2 trademarks A 6 W Web site for IBM publications ii Updated May 20 2008 X 2 SureP...

Page 55: ...41A2723 1 6 4 3 41A2724 1 16 4 3 41A2725 1 3 4 3 41A2726 1 5 4 3 41A2727 1 15 4 3 41A2728 1 10 4 3 41A2730 1 4 3 41A2731 1 4 3 41A2732 1 4 3 41A2733 1 4 3 41A2734 1 4 3 41A2735 1 4 3 41A2739 1 4 3 41...

Page 56: ...Updated May 20 2008 Y 2 SurePOS Installation and Service...

Page 57: ...t products and prices please contact your IBM branch office your IBM business partner or your authorized remarketer When you send comments to IBM you grant IBM a nonexclusive right to use or distribut...

Page 58: ...opment Dept ZBDA P O Box 12195 RESEARCH TRIANGLE PARK NC 27709 9990 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 59: ......

Page 60: ...Updated May 20 2008 Printed in USA GA27 7355 00...

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