B.2.3 Service and Parts Warranty
IBM agrees to provide the availability of warranty service for the
duration of the Warranty Period at no additional charge except as set
forth in this Statement. IBM will provide warranty service, as required,
by 1) repairing this machine, model upgrade or feature addition or 2)
exchanging the machine or machine element. IBM will render repair or
exchange under one of the Types of Service described in this Statement.
IBM will specify the specific Type of Service for this Machine during its
Warranty Period in the Warranty Exhibit. For certain Machines, IBM offers
a Warranty Option that provides an alternate method of obtaining warranty
service under another Type of Service. Any such Warranty Option is
available under the IBM Maintenance Agreement.
IBM shall have full, free and safe access to this Machine to provide
On-Site Types of Service. You shall promptly inform IBM of any change in
this Machine's location during its Warranty Period.
You are responsible to initially determine that the machine or machine
element requires warranty service. Before requesting such service, you
shall follow IBM's problem determination, problem analysis and service
request procedures.
You are responsible to remove and control funds contained in a Machine.
IBM will service a Machine containing funds only when you cannot open the
cash container. If so, you will remove the funds as soon as the container
is, or can be, opened.
IBM will render a Repair or Exchange Type of Service only when you present
a failing machine to IBM.
Under a Repair Type of Service, IBM will provide remedial maintenance to
restore the Machine to good working order. IBM may also provide
preventive maintenance based on the specific needs of the Machine as
determined by IBM. IBM may also lubricate, adjust and replace parts when
IBM considers it necessary. IBM will install parts, which may be used
parts, on an exchange basis. IBM will acquire title to the replaced
parts. You are responsible to remove or protect all programs, data and
removable storage media before IBM repairs the Machine.
Under an Exchange Type of Service, IBM will provide an exchange machine
which may not be new but will be in good working order. You will acquire
title to it at the time of exchange. IBM will acquire title to the failing
machine at the time of exchange. IBM reserves the right to verify that a
failing machine is acceptable for exchange. You are responsible to remove
all non-IBM parts, options, alterations and attachments before you
present a failing machine for exchange. You give up all rights to any such
items not removed. You will not present IBM a failing machine for
exchange which is defaced, altered, in need of a repair not included in
warranty service, or damaged beyond repair. IBM will inspect the failing
machine to determine if the failing machine is in such condition. If so,
IBM will nullify the exchange and each party will return to the other the
machine or machine element in its possession. You will ensure that a
failing machine is free of any encumbrances at the time you present it to
IBM under an Exchange Type of Service.
The Period of Warranty Service is 24 hours a day, 7 days a week for IBM
On-Site Types of Service. The Period of Warranty Service for all other
Types of Service is the normal business hours of the IBM designated
location.
If you request, and IBM provides, an On-Site Type of Service in place of
the Type of Service then in effect, you shall pay IBM's then generally
available charge for the service provided.
Warranty service does not assure uninterrupted operation of this Machine.
During the Warranty Period, IBM will control and install engineering
changes IBM determines to be applicable to this Machine. You may, by
providing notice subject to IBM's written confirmation, elect to have only
IBM designated mandatory engineering changes installed on this Machine.
4684 Store Loop Adapter/A
Service and Parts Warranty
¦ Copyright IBM Corp. 1991
B.2.3 - 1