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IBM 4610-TM6 - SureMark Printer TM6 Two-color Thermal..., User Manual


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Contents

 

Preface

 

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. ix

 

Who

 

should

 

read

 

this

 

manual

  

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. ix

 

How

 

this

 

manual

 

is

 

organized

 

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. ix

 

Related

 

publications

 

and

 

diskettes

  

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. x

 

Where

 

to

 

find

 

more

 

information

  

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. x

 

Tell

 

us

 

what

 

you

 

think

  

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. x

 

Safety

 

information

  

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. xi

 

End

 

of

 

life

 

disposal

  

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. xviii

 

Summary

 

of

 

Changes

  

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. xix

 

Web-only

 

update

 

for

 

corrections

 

to

 

GA27-4151-05

 

(August

 

2004)

  

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. xix

 

Web-only

 

update

 

for

 

corrections

 

to

 

GA27-4151-05

 

(August

 

2003)

  

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. xix

 

Web-only

 

update

 

for

 

Model

 

TI8,

 

GA27-4151-05

 

(April

 

2003)

  

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. xix

 

Web-only

 

update

 

for

 

GA27-4151-04

 

(March

 

2002)

 

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. xix

 

Web

 

update

 

for

 

GA27-4151-04

 

(June

 

2001)

  

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. xix

 

GA27-4151-04

  

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. xix

 

GA27-4151-03

  

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. xx

 

GA27-4151-02

  

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. xxi

 

Figures

 

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. xxiii

 

Tables

  

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. xxv

 

Part

 

1.

 

General

 

information

  

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. 1

 

Chapter

 

1.

 

Introduction

 

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. 3

 

Printer

 

overview

  

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. 3

 

Description

 

of

 

models

  

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. 4

 

Features

 

used

 

with

 

the

 

SureMark

 

printers

  

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. 6

 

Comparison

 

of

 

the

 

SureMark

 

models

  

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. 7

 

Planning

 

information

  

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. 8

 

Your

 

responsibilities

  

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. 8

 

Limitations

  

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. 9

 

Communication

 

interfaces

  

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. 9

 

Temperature

 

and

 

humidity

 

limits

  

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. 9

 

Physical

 

dimensions

  

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. 9

 

Power

 

requirements

  

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. 12

 

Hardware

 

requirements

 

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. 12

 

Software

 

requirements

  

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. 13

 

Resident

 

code

 

pages

  

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. 14

 

Bar

 

codes

 

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. 14

 

Chapter

 

2.

 

Installation

 

instructions

 

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. 17

 

Unpacking

 

the

 

printer

  

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. 17

 

Installing

 

the

 

SureMark

 

printers

  

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. 18

 

Installing

 

for

 

RS-232/RS-485

 

communication

  

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. 18

 

Installing

 

SureMark

 

for

 

USB

 

communication

  

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. 21

 

Using

 

the

 

wall

 

mounting

 

feature

 

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. 24

 

Installing

 

the

 

fillers

  

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. 25

 

Installing

 

fillers

 

for

 

RS-232/RS-485

 

printers

  

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. 25

 

Installing

 

fillers

 

for

 

USB

 

printers

 

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. 27

 

RS-232

 

communication

 

mode

 

selections

 

—

 

all

 

models

 

except

 

TI8

  

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. 29

 

Baud

 

rate

 

selection

  

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. 29

 

August

 

24,

 

2004

©

 

Copyright

 

IBM

 

Corp.

 

1997,

 

2004

 

iii

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Summary of Contents for 4610-TM6 - SureMark Printer TM6 Two-color Thermal...

Page 1: ...SureMark Printers User s Guide GA27 4151 05 August 24 2004...

Page 2: ......

Page 3: ...SureMark Printers User s Guide GA27 4151 05 August 24 2004...

Page 4: ...for reader s comments is also provided at the back of this publication If the form has been removed address your comments to IBM Corporation Information Development Department CJMA PO Box 12195 Resea...

Page 5: ...n 3 Printer overview 3 Description of models 4 Features used with the SureMark printers 6 Comparison of the SureMark models 7 Planning information 8 Your responsibilities 8 Limitations 9 Communication...

Page 6: ...imitations for emulation 42 Printing saved data 42 Emulating an Epson single station printer single station only 43 Enabling Epson emulation 43 Limitations for Epson emulation 44 MICR data parser samp...

Page 7: ...ersion circuitry 85 RS 485 serial I O parameters 86 Cash drawer connector pin assignments 86 RS 232 connector pin assignments 86 RS 232 parameters 87 USB connector pin assignments 87 Code page definit...

Page 8: ...ters 133 Select 1 8 inch line spacing 133 Select 1 6 inch line spacing 133 Select color printing 134 Set line spacing using minimum units 134 Set sheet eject length 135 Set horizontal tab positions 13...

Page 9: ...158 MICR read 159 Flip check 160 Asynchronous real time commands 161 Real time requests 161 Data buffer management and batch printing 162 Reset line count 162 Disable line count 162 Hold printing unti...

Page 10: ...87 Layout using set tab position 188 Appendix F Emulation support for Epson single station printer 191 Commands supported in emulation mode 191 Commands with limited support in emulation mode 193 Comm...

Page 11: ...are also included v Chapter 5 Testing and problem analysis Models TI1 TI2 TI3 TI4 TI8 TG3 and TG4 provides information on testing and on problem determination Part 3 Models TF6 and TM6 on page 69 cont...

Page 12: ...See Resources on the Internet on page 44 for information about accessing the site Tell us what you think Your feedback is important in helping to provide the most accurate and high quality information...

Page 13: ...bes safe procedures for cabling and plugging in electrical equipment Gevaar Voordat u begint met de installatie van dit produkt moet u eerst de veiligheidsinstructies lezen in de brochure Veiligheidsi...

Page 14: ...den fremgangsm de du skal bruge ved tilslutning af kabler og udstyr Gevaar Voordat u begint met het installeren van dit produkt dient u eerst de veiligheidsrichtlijnen te lezen die zijn vermeld in de...

Page 15: ...f r das Verkabeln und Anschlie en elektrischer Ger te Vigy zat Miel tt megkezdi a berendez s zembe helyez s t olvassa el a IBM Safety Information Read This First GA27 4004 k nyvecsk ben le rt biztons...

Page 16: ...leia as informa es de seguran a Informa es de Seguran a Leia Primeiro GA27 4004 Este documento descreve como efectuar de um modo seguro as liga es el ctricas dos equipamentos Peligro Antes de empezar...

Page 17: ...b rjar installera den h r produkten b r du l sa s kerhetsinformationen i dikumentet S kerhetsf reskrifter L s detta f rst GA27 4004 D r beskrivs hur du p ett s kert s tt ansluter elektrisk utrustning...

Page 18: ...IBM IBM GA27 4004 GA27 4004 August 24 2004 xvi SureMark Printers User s Guide...

Page 19: ...GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 IBM August 24 2004 Preface xvii...

Page 20: ...o longer needed IBM offers a variety of programs and services to assist equipment owners in recycling their IT products Information about these product recycling offerings can be found on IBM s intern...

Page 21: ...formation Web only update for GA27 4151 04 March 2002 This update contains changes to the paper loading procedure for Models TF6 and TM6 Web update for GA27 4151 04 June 2001 This update contains the...

Page 22: ...fonts See Proportional font conversion utility on page 38 v Information about uploading electronic journal data while the printer is emulating a Model 4 printer has been added See Appendix D Uploadin...

Page 23: ...de hardware and operating system differences v Firmware update on page 38 which describes the methods that you can use to update the SureMark firmware v Enable or disable the feed buttons Models TI3 T...

Page 24: ...August 24 2004 xxii SureMark Printers User s Guide...

Page 25: ...n Inserted Document Portrait 49 22 Printable Area of an Inserted Document Landscape 50 23 Opening the Ribbon Cover 51 24 Ribbon Cartridge Loading 51 25 Ribbon Path around the Printhead 52 26 Paper Cov...

Page 26: ...August 24 2004 xxiv SureMark Printers User s Guide...

Page 27: ...mmands organized by function 100 11 RS 232 commands in alphabetical order 105 12 Memory allocation for Model TI8 functions 112 13 MCT command definitions 123 14 Fonts for Models TI3 TI4 TG3 TG4 TI8 TF...

Page 28: ...August 24 2004 xxvi SureMark Printers User s Guide...

Page 29: ...escriptions of the SureMark printers and information about installing the printers Note IOR 24x7 is IBM on site repair 24 hours per day seven days per week 9x5 is nine hours per day five days per week...

Page 30: ...August 24 2004 2 SureMark Printers User s Guide...

Page 31: ...equirements 13 Operating system requirements 13 Application requirements 14 Resident code pages 14 Bar codes 14 Printer overview The IBM SureMark Printers are high performance high function printers T...

Page 32: ...inting black plus one accent on two color thermal paper thermal station only v Upside down printing Additional features of some SureMark models include v Single pass handling of checks Models TI2 TI4...

Page 33: ...printer model Table 1 Warranty information Machine type Description Warranty service Warranty upgrade 4610 TI3 Attaches to the IBM 4694 4800 RS 232 RS 485 USB Pearl white covers IOR 24x7 none 4610 TI4...

Page 34: ...r IOR 24x7 9x5 Note IOR 24x7 is IBM onsite repair 24 hours times seven days per week 9x5 is nine hours per day for five days per week Features used with the SureMark printers All models support the fo...

Page 35: ...s for Models TI3 TI4 TG3 and TG4 Model TI8 has from 0 KB to 1 MB user allocatable v Memory allocated to store incoming commands and data is 16K for Models TI3 TI4 TI8 TG3 and TG4 but only 4K for Model...

Page 36: ...paper roll via RPQ When the external paper roll is used the paper feeds into the printer through a slot in the bottom cover of the printer A power switch is located inside the top cover of the single...

Page 37: ...ce should be as far away as possible from the right side of the printer For additional information on troubleshooting MICR reader problems see Offline tests on page 62 The single insert check handling...

Page 38: ...4 4 kg 9 6 lb Model TI8 Width 190 5 mm 7 5 in Depth 255 mm 10 in Height Front 153 4 6 0 in Rear 199 5 mm 7 9 in Weight 4 9 kg 10 8 lb 190 5 mm 7 5 in 140 mm 5 5 in 255 mm 10 in 190 5 mm 7 5 in 200 5 m...

Page 39: ...7 0 in Height Front 95 mm 3 7 in Rear 121 mm 4 8 in Weight 1 4 kg 3 0 lb without paper 199 5 mm 7 9 in 153 4 mm 6 0 in 255 mm 10 in 190 5 mm 7 5 in 200 5 mm 7 9 in Figure 3 SureMark Printer dimensions...

Page 40: ...er is supplied to the printer from the IBM POS system The system supplies 38V dc and 5V dc to the printer When the SureMark has the USB feature installed and is using the powered USB cable with a Sure...

Page 41: ...POS and JavaPOS support from POS Suite V1 3 1 or later RS 485 interface When using the RS 485 interface attach thermal impact SureMark Printers to systems that are running one of these operating syste...

Page 42: ...PRPQ 5799 QYN IBM 4680 4690 Supermarket Application 5696 536 9701 with APAR IR33228 plus PRPQ 5799 QYL StoreFlow see note 1 Release 1 4 Notes 1 Where available supports Models TI3 TI4 TG3 and TG4 at...

Page 43: ...v Codabar v Code 128C v Codes 128A 128B and 128C only Models TI3 TI4 TI8 TG3 TG4 TF6 and TM6 v Code 93 v PDF417 August 24 2004 Chapter 1 Introduction 15...

Page 44: ...August 24 2004 16 SureMark Printers User s Guide...

Page 45: ...to read Electronic emission notices on page 195 DANGER To avoid a shock hazard do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an...

Page 46: ...n page 29 for information on switch settings For Model TI8 see RS 232 communication mode selections Model TI8 on page 32 Notes 1 If the RS 232 communication cable has only 3 wires or if the system out...

Page 47: ...ash drawer connector Figure 6 Cable Connectors for Single Station SureMark Printers View is from the bottom rear of the printer 1 2 3 OF F 4 RS 232 mode switches Cash drawer connector Figure 7 RS 232...

Page 48: ...llers to install go to Installing the fillers on page 25 f Lift the system unit rear cover and attach any cables from the printer to the system unit If this is a RS 232 attached printer reattach the b...

Page 49: ...stallation is now complete Go to Chapter 5 Testing and problem analysis Models TI1 TI2 TI3 TI4 TI8 TG3 and TG4 on page 61 for thermal impact printers or Chapter 7 Testing and problem analysis Models T...

Page 50: ...o the correct ports Power supply port Powered USB port Standard USB port Cash drawer connector Figure 10 USB Ports for Single Station SureMark Printers View is from the bottom rear of the printer Cash...

Page 51: ...ded because a standard USB cable is being used attach the power brick 8 If you are using a power brick power on the printer by connecting the power brick supply cable to a properly wired and grounded...

Page 52: ...ecurely to the wall with four 6 mm 0 25 in screws The screws are not provided You should use fasteners that are suitable for the type of wall construction such that the bracket is securely attached to...

Page 53: ...e any tape holding the alignment ring b Remove the knockout section of the display filler c Align the display filler with the alignment ring and slide the filler onto the ring Press the display filler...

Page 54: ...tion Display Filler Printer Filler Alignment Ring Display Filler Keyboard Filler Tab Locking Lever Cable Figure 13 Installing the Fillers for RS 232 RS 485 Systems August 24 2004 26 SureMark Printers...

Page 55: ...remove the knockout section unless you have an integrated video mount See Figure 14 on page 28 3 If you have a short keyboard place the keyboard filler beside the keyboard See Figure 14 on page 28 4...

Page 56: ...yFiller Printer Filler Alignment Ring DisplayFiller KeyboardFiller Knockout Section Tab Locking Lever Cable Figure 14 Installing the fillers for USB systems August 24 2004 28 SureMark Printers User s...

Page 57: ...The baud rate is selected using switch 1 on the RS 232 settings switch Set the switch as follows Switch 1 OFF 9600 baud Switch 1 ON 19 200 baud The printer normally ships with switch 1 in the OFF pos...

Page 58: ...DTR DSR control DTR DSR control DSR definition DSR is an output from the printer It indicates when the printer is ready to receive data DTR definition DTR is an input to the printer It indicates to t...

Page 59: ...can include X 10 X 11 or X 13 When X 10 X 11 or X 13 occur in transparent XON XOFF mode the byte count is bit exclusive OR ed with X 21 and is prefixed by the DLE X 10 character to become Value in mes...

Page 60: ...and printer software to control the flow of data This is called flow control DTR DSR control DSR definition DSR is an output from the printer It indicates when the printer is ready to receive data DTR...

Page 61: ...Disabling XON XOFF transparent mode You can disable transparent XON XOFF mode as described in Real time requests on page 161 When disabled X 10 X 11 or X 13 can occur within messages The values are n...

Page 62: ...August 24 2004 34 SureMark Printers User s Guide...

Page 63: ...station only 43 Enabling Epson emulation 43 Limitations for Epson emulation 44 MICR data parser sample code Models TI2 TI4 TI8 and TG4 only 44 Resources on the Internet 44 This chapter describes how...

Page 64: ...Printer Test for an RS 232 connection 4 If another system is attached select the system whose printer you want to adjust This is unnecessary when there is no other system attached 5 Select Printer Uti...

Page 65: ...o be most aligned 5 selected line CHARACTER ALIGNMENT PROCEDURE Measure from the top edge of this paper to the top of each print line Press the key 1 9 that corresponds to the print line that is close...

Page 66: ...tions for downloading the converted fonts are available from the Retail Store Solutions Web site See Resources on the Internet on page 44 for more information Note You might have TrueType fonts other...

Page 67: ...19 200 v Control Flow DTR DSR or XON XOFF c Press Enter OK to proceed d Press F10 Menu e Select O Operations f Select A Advanced Options g Select U Update Firmware h Press Enter twice to select the de...

Page 68: ...h a decimal value usually 17 microcode_file Either C POS BIN AIP46MC HEX C POS BIN AIP46MCH HEX or C POS BIN AIP46MCD HEX Q Quiet mode installation no progress information 4 The SureMark flash update...

Page 69: ...additional information Emulating the IBM Model 3 or Model 4 printers It is possible to emulate the IBM Model 3 or Model 4 printer with the SureMark printer You must change the configuration to enable...

Page 70: ...pported on 4690 OS Emulation is not supported for RS 232 v On the DI portrait station 1 inch 51 motor steps 1mm 2 steps This is different than model 3 or 4 printer where 1 inch 48 steps Printing saved...

Page 71: ...ing the data the data remains intact 2 To stop printing the data open the top cover turn the printer power switch ON turn the printer power switch OFF and close the top cover When you are ready to pri...

Page 72: ...from a check v An exception data file that is used with the parsing code You can edit this file to add new check formats if necessary Refer to the README file in this download package for additional...

Page 73: ...TI3 TI4 TI8 TG3 TG4 This part contains operational testing and problem determination information for the thermal impact SureMark printers models TI1 TI2 TI3 TI4 TI8 TG3 TG4 August 24 2004 Copyright I...

Page 74: ...August 24 2004 46 SureMark Printers User s Guide...

Page 75: ...s the Document Present indicator It lights when a document is inserted far enough into the document insert DI station to reach the DI sensor When this LED blinks the DI station is waiting for you to i...

Page 76: ...the document must be placed lower than with the other models Insertion of Check for MICR Reading and Franking Insertion of Check for Printing the Face Insertion of Document Front Load Insertion of Do...

Page 77: ...47 char at 15 cpi 52 char at 17 cpi Print Field 83 0 mm 3 3 in 2 0 mm 5 mm minimum 35 mm 1 3 in minimum 51 mm 2 0 in minimum 80 mm 3 1 in minimum when using check flipper 223 mm 8 8 in maximum when us...

Page 78: ...inimum 80 mm 3 1 in minimum when using check flipper 223 mm 8 8 in maximum when using check flipper 223 mm maximum for landscape 101 6 mm maximum when using check flipper 65 mm minimum when using chec...

Page 79: ...bbon 2 If there is already a ribbon cartridge installed remove it by lifting it straight up Note You might need to grasp the body of the cartridge rather than the top to remove it Figure 23 Opening th...

Page 80: ...p into place on the printer guides Once the cartridge is in place turn the knob until the ribbon slides into place between the printhead and the ribbon shield See Figure 25 for correct ribbon position...

Page 81: ...n The leading edge of the paper should come from the direction of the front of the printer and go across the top of the roll as shown in the diagram If it feeds from the bottom of the roll nothing wil...

Page 82: ...he receipt paper out of the printer with the paper access cover closed This disengages the paper feed The paper feed motor must then catch up before the printer can feed the paper which causes missing...

Page 83: ...emove the document b Replace the lower document insert cover c You are finished with this procedure v If you cannot remove the document continue with Step 3 3 Lift up the tab on the left side of the c...

Page 84: ...insert station and carefully remove the jammed check 5 Reinstall the check flipper cartridge and the lower DI cover Figure 29 Removing the Check Flipper Cartridge except Model TI8 August 24 2004 56 Su...

Page 85: ...noise interference Sources of electromagnetic noise for example displays security towers and other sources can interfere with the MICR read head The printer is equipped to filter noise from many devic...

Page 86: ...fter 10 000 documents or every three months or whenever image quality deteriorates 1 Open the ribbon cover See Figure 31 on page 59 2 Move the impact printhead to its rightmost position as shown 3 Rot...

Page 87: ...e should be up or inserted first and the right edge should be against the right side of the paper path Press the DI button to automatically advance the paper to the ready position 4 Enter offline mode...

Page 88: ...August 24 2004 60 SureMark Printers User s Guide...

Page 89: ...power on self test POST If the POST finds no errors the printer is ready for operation Follow this procedure to determine if there are errors Note Never connect or disconnect the printer when power i...

Page 90: ...tton to start this test 3 See Figure 32 on page 63 and verify that your printer has printed correct information for your model and configuration v MICR reader enabled and check flipper enabled Model T...

Page 91: ...rn that you print or if the solid line is missing go to Problem determination on page 66 Test Pattern Notes 1 The serial number that prints will be the actual serial number of your printer 2 The micro...

Page 92: ...on from flash storage 1 Insert the check face down with the magnetic ink characters to the right 2 Press and hold both buttons to enter offline mode When the printer ready indicator begins blinking re...

Page 93: ...Good Noise Level Magnetic T1234567890T 0860861190A 0671 Optical 1 T1234567890T 0860861190A 0671 Optical 2 T1234567890T 0860861190A 0671 Composite result T1234567890T 0860861190A 0671 The average MICR...

Page 94: ...lem call your service representative Table 3 Troubleshooting Models TI1 TI2 TI3 TI4 TI8 TG3 and TG4 If the problem is Here s what to do Printer ready indicator is OFF v If connected to a system using...

Page 95: ...oo light or too dark v Clean the scanner window Go to Document scanner cleaning Model TI8 on page 58 v Calibrate the scanner Go to Document scanner calibration Model TI8 on page 59 v Clean or replace...

Page 96: ...August 24 2004 68 SureMark Printers User s Guide...

Page 97: ...M6 This part contains operational testing and problem determination information for SureMark Printer models TF6 and TM6 which are the single station printers that support DBCS August 24 2004 Copyright...

Page 98: ...August 24 2004 70 SureMark Printers User s Guide...

Page 99: ...the printer remove it before inserting a new paper roll You can throw the core in the trash can 3 If the printer is configured for snap in paper loading two white spheres are present behind the metal...

Page 100: ...orrectly Feed 30 cm about 1 ft of paper through to test for correct alignment Attention Do not pull the receipt paper out of the printer with the paper access cover closed This might cause partial lin...

Page 101: ...printhead several times on its print line and on the surrounding area See Figure 38 3 Wipe off any residual alcohol with a dry swab If print quality does not improve after cleaning the thermal printhe...

Page 102: ...August 24 2004 74 SureMark Printers User s Guide...

Page 103: ...Follow this procedure to determine if there are errors Note Never connect or disconnect the printer when power is applied when the LED is on 1 If the printer is powered on power OFF the printer and p...

Page 104: ...top cover 2 Press and hold the paper feed button for 5 seconds The LED indicator will make one quick flash followed by a pause The beeper will make a short single tone periodically 3 Release the paper...

Page 105: ...tions all models except TI8 on page 29 6 The feature enabled lines will appear only when a feature is installed 7 This section contains the test pattern 8 This section contains printer usage statistic...

Page 106: ...to a system using the RS 485 communication port check that the system is powered on and cable 7 is connected v If using the RS 232 communication port or a USB port with a power brick check that the b...

Page 107: ...ickness 0 0498 0 0078 mm 0 00196 0 00031 in Weight 50 9 g m 13 5 2 5 lb The paper must be wound with the printing side facing out and with the outer edge glued to prevent unraveling The paper should n...

Page 108: ...ge of the form 2 Forms less than 0 15mm 0 006 in thick with the grain of the paper perpendicular to the feed direction short grain paper should not be used for landscape printing Specifications for do...

Page 109: ...and TG4 only A package of 10 cards for cleaning the MICR reader s read head is available from IBM as part number 73G2600 The MICR reader s read head should be cleaned every 10 000 checks or every 3 m...

Page 110: ...August 24 2004 82 SureMark Printers User s Guide...

Page 111: ...rmally sensitive paper By energizing the elements dots are formed Thermal printers print dot rows horizontally across the page 576 dots make up a single dot row across the paper Printing continues row...

Page 112: ...en printing a customer receipt is not noticeably affected The reduced print speed is based on the number of print dots that are turned on for a given print line which is defined as dot utilization Dot...

Page 113: ...is is also true of graphics or APA messages which require a significant amount of transmission and processing time Flash memory can also be used as a storage place for customer data This data could be...

Page 114: ...eMark printers have a single cash drawer connector This connector can drive either a single cash drawer see Description of models on page 4 for the cable part number or two cash drawers using a specia...

Page 115: ...R Output Pin 8 CTS Input Pin 8 RTS Output Table 8 25 pin to 25 pin RS 232 connector layout System Description Printer Description Pin 2 Tx Output Pin 3 Rx Input Pin 3 Rx Input Pin 2 Tx Output Pin 5 CT...

Page 116: ...supports these code pages v Generic v 437 US v 850 International Models TI1 and TI2 only v 858 International Models TI3 TI4 TI8 TG3 TG4 TF6 and TM6 v 860 Portuguese v 863 Canadian French v 865 Norweg...

Page 117: ...Generic code page Pt Hex1st 2nd C tm sm R Figure 40 Printer s Resident Character Set Generic Code Page August 24 2004 Appendix B Technical information 89...

Page 118: ...Code page 437 Figure 41 Code Page 437 August 24 2004 90 SureMark Printers User s Guide...

Page 119: ..._ 0 1 2 3 4 5 6 7 8 9 4_ A B C D E F G H I J K L M N O 5_ P Q R S T U V W X Y Z 6_ a b c d e f g h i j k l m n o 7_ p q r s t u v w x y z 8_ 9_ S s A_ G g i C_ E_ F_ H I Hex1st 2nd B_ I C D_ Figure 42...

Page 120: ...Code page 860 Figure 43 Code Page 860 August 24 2004 92 SureMark Printers User s Guide...

Page 121: ...Code page 863 Figure 44 Code Page 863 August 24 2004 Appendix B Technical information 93...

Page 122: ...I8 TG3 TG4 TF6 and TM6 only fonts A and B are available for Models TI1 and TI2 v Font A is 10 dots wide 20 dots high with the last 2 dot row used for descenders 1 25 mm 2 5 mm character height includi...

Page 123: ...aper that has a width of 80 mm the cash receipt print line is 72 mm 2 83 in long There are 576 dots per line and 203 dots per inch Impact printing fonts Models TI1 TI2 TI3 TI4 TI8 TG3 and TG4 The resi...

Page 124: ...or font A and 379 half dots per line for font B The landscape print line depends on the size of the document inserted 4 You can print in two densities on the impact printer 120 half dots per inch or 1...

Page 125: ...t Model TI8 only 126 Setup commands 127 Set print mode 127 Set or cancel double wide mode 128 Set or cancel double high mode 128 Set or cancel underline mode 129 Set or cancel overline mode 129 Set or...

Page 126: ...Print and feed paper using minimum units 152 Print graphic messages 152 Select and print a graphics logo command 152 Print predefined graphics logo command 154 Print predefined messages 155 Miscellane...

Page 127: ...canned image threshold 177 Page mode printing commands 178 Select page mode 178 Select standard mode 178 Select printable area 179 Select printing direction position 179 Set vertical position 180 Set...

Page 128: ...e 44 for more information RS 232 commands summary by function The commands listed in Table 10 are described in detail in following sections of this appendix Table 10 RS 232 commands organized by funct...

Page 129: ...tion ESC c 0 n or X 1B6330 n 131 Select user defined or resident character sets ESC n or X 1B25 n 131 Set code page ESC t n or X 1B74 n 131 Set inter character spacing ESC SP n or X 1B20 n 132 Set pri...

Page 130: ...ion Codewords Level GS R n or X 1D 52 n1 n2 149 Select Aspect Ratio PDF417 Bar Code GS S r c or X 1D 53 r c 150 Enable PDF417 Truncation GS T n or X 1D 54 n 151 Print Character Commands Print and line...

Page 131: ...fer Management and Batch Printing Reset line count ESC 6 or X 1B36 162 Disable line count ESC 8 n or X 1B 38 n 162 Hold printing until buffer is released ESC 7 or X 1B37 162 Document Scanner Commands...

Page 132: ...ical position GS y or X 1D 5C y 180 Set left margin position standard mode Set absolute print position page mode ESC n1 n2 or X 1B 24 n1 n2 181 Set relative horizontal position ESC 5C h n1 n2 or X 1B...

Page 133: ...1D49 01 109 Fix font matrix ESC n or X 1B 3A n 143 Flash storage write ESC n1 n2 data or X 1B27 n1 n2 data 120 Flip check ESC 5 or X 1B35 160 Generate drive pulse for cash drawer ESC p m n1 n2 or X 1B...

Page 134: ...0 139 Reset line count ESC 6 or X 1B36 162 Retrieve first unread image location GS N SOH SOH or X 1D 4E 01 01 176 Retrieve next image location GS N SOH NULL or X 1D 4E 01 00 176 Retrieve printer usage...

Page 135: ...tions ESC D n1 n2 NUL NUL or X 1B44 n1n2 0000 135 Set inter character spacing ESC SP n or X 1B20 n 132 Set left margin position ESC n1 n2 or X 1B24 n1 n2 136 Set left margin position standard mode Set...

Page 136: ...rtical position GS y or X 1D 24 y 180 Start scan X 1B 3E n 169 Status request ESC v or X 1B76 109 Status sent to system ESC n or X 1B29 n 139 Store scanned image X 1B 41 n1 x0 y0 dx0 dy0 x1 y1 dx1 dy1...

Page 137: ...the status return with status byte 5 bit 1 set Remarks The printer status is returned in status bytes 1 8 Status byte 5 bit 1 is set after this request has been executed See Status summary on page 16...

Page 138: ...06 Reserved 07 Models TF6 and TM6 with the 2 MB option Byte 3 First byte of features Bit 0 v When byte 1 X 30 Set to 1 when MICR is present v When byte 1 X 31 Reserved Bit 1 v When byte 1 X 30 Set to...

Page 139: ...a sector you must first erase the sector v For logo commands and predefined messages erasing the sector is necessary only to replace a logo or predefined message number or when the length of the logo...

Page 140: ...d If memory is not erased an MCT write error status is returned After the MCT values are written the new ones take effect only after a reset The new memory allocations begin with the lowest MCT addres...

Page 141: ...376 If the parameters logo n1 or n2 are out of range the command is discarded and its remaining data is processed as print data This command should be sent only when the data buffer is empty See the d...

Page 142: ...sector is full Predefine messages RS 232 Syntax GS message data GS or X 1D3A message data 1D3A where message The message number being stored range is 1 to 25 for all models except TI8 range is 1 to 2...

Page 143: ...oe at location 3 then issue the following commands 1 X 1D3A06 2 Welcome to Our Store X 0D 3 X 1D5E03 This prints the message that has been stored at location 3 The message cannot have a X 1D5Exx in it...

Page 144: ...must be erased See Erase flash EPROM sector on page 121 Also the character matrix for the code page must have already been defined See Table 13 on page 123 MCT 3 4 and 5 v Flash EPROM sector 4 contain...

Page 145: ...only for Models TI3 TI4 TI8 TG3 TG4 TF6 and TM6 RS 232 Syntax ESC s n m data or X 1B 26 s n m data where s The character set being defined 1 User defined thermal code page 1 3 User defined thermal cod...

Page 146: ...s command should be sent only when the data buffer is empty See the description of bit 6 in Status byte 2 on page 166 v ASCII characters 0 through 31 are reserved for RS 232 functions and cannot be de...

Page 147: ...height of 9 dots or less If user defined characters are to be used in landscape print mode they must be less than 10 dots high 0000111100000000 0001111110000000 0011111111000000 0111000011100000 01100...

Page 148: ...character X 41 as an A Note The number of data bytes 2 dot width 11 22 bytes Error Conditions Flash EPROM load error Verify the sector was erased before downloading images Flash storage write RS 232 S...

Page 149: ...ld be sent until this command is complete Status byte 3 bit 7 command complete bit is set to show erasing is finished and the command is complete The flash EPROM is guaranteed for a minimum life of 10...

Page 150: ...includes the default the minimum and the maximum values of each MCT If you try to set an MCT value out of its defined range it is set to the closest limit the minimum or maximum value or rejected Err...

Page 151: ...Byte 2 Dot row height X 0A14 10x20 X 0810 X 1020 16x32 3 3 Matrix of user defined thermal code page 2 Byte 1 Dot row width Byte 2 Dot row height X 0A14 10x20 X 0810 X 1020 16x32 4 4 Matrix of user def...

Page 152: ...IMPORTANT Changing these values might damage the printer 54 36 TI8 only Reserved IMPORTANT Changing these values might damage the printer TI3 TI4 TI5 TI6 and TI7 Bits 9 15 Reserved for future use Bit...

Page 153: ...plate 1 predefined location X1 181 B5 Scan storage template 1 predefined location Y1 182 B6 Scan storage template 1 predefined location DX1 183 B7 Scan storage template 1 predefined location DY1 184 B...

Page 154: ...fined location X3 205 CD Scan storage template 2 predefined location Y3 206 CE Scan storage template 2 predefined location DX3 207 CF Scan storage template 2 predefined location DY3 Extended Microcode...

Page 155: ...efined Thermal Code Page User Defined Impact Code Page Density Resident Thermal Resident Impact 0 0 Code Page 1 Code Page 1 150 half dots per inch Font A Font A 1 0 Code Page 2 Code Page 1 120 half do...

Page 156: ...e high in landscape mode or in the portrait mode of Models TI1 and TI2 Double high and emphasized characters are not valid in landscape mode v Invert cannot be used with overline or underline v See Ch...

Page 157: ...X 1B 5F n where n 00 Cancel overline mode n 01 Set overline mode Default n 00 Remarks This is valid in the customer receipt station only Set or cancel invert mode RS 232 Syntax ESC H n or X 1B 48 n wh...

Page 158: ...speed increases the quality of the printing Set or cancel unidirectional printing RS 232 Syntax ESC U n or X 1B55 n where n 00 Cancels unidirectional printing n 01 Sets unidirectional printing Defaul...

Page 159: ...he command is ignored Select user defined or resident character sets RS 232 Syntax ESC n or X 1B 25 n where n 00 Select resident character sets n 01 Select user defined character sets Default n 00 Rem...

Page 160: ...dot spaces in the impact print station Default n 03 Maximum n 08 Remarks If you select double width printing the space to the right of each character is doubled Set or cancel rotated characters RS 23...

Page 161: ...e thermal receipt station this would set line feeding to 25 steps line In the impact document portrait station this would be set to 6 steps line Note Spacing in the document portrait is actually 8 5 l...

Page 162: ...ter color printing or to disable color printing Remarks v You can enable and disable full character color printing within a print line This enables you to print one word in a different color v This co...

Page 163: ...5 steps FF hex This value is stored in the EEPROM in the printer so that it is not lost when the printer is reset Set horizontal tab positions RS 232 Syntax ESC D n1 n2 NUL NUL or X 1B44 n1n2 0000 whe...

Page 164: ...s number is rounded back to a factor of 8 This command should be sent after Set print station parameters on page 133 Set relative position RS 232 Syntax ESC 5C h n1 n2 or X 1B5C n1 n2 where n1 The hig...

Page 165: ...be right aligned 4 Send an end of line command for example X 0A or X 0D The printer will return to left aligned after the line is printed Limitations for n 04 v The command is only valid in the cash r...

Page 166: ...ine document wait time RS 232 Syntax ESC f x y or X 1B66 x y where x Time the printer should wait from receiving a print line for the document station until the document is inserted If the document ha...

Page 167: ...al time commands on page 161 Select character for reprinted lines RS 232 Syntax ESC n or X 1B2B n where n The ASCII representation of the character printed in the first character position on the print...

Page 168: ...ode 03 Vertical Size of Bar Code A2 Position of HR 00 Font for HRI 00 Error Conditions None Enable or disable the feed buttons Models TI3 TI4 TI8 TG3 and TG4 only RS 485 Syntax X 1B 63 35 n RS 232 Syn...

Page 169: ...010 2 D 1010 A A 10 2 3 0011 3 D 1011 B B 11 3 4 0100 4 E 1100 C Rest Silence 0101 5 F 1101 D Reserved 0110 6 F 1110 E Reserved 0111 7 G 1111 F 1 KHz normal beep Default n X 00 Purpose To enable or di...

Page 170: ...ommand is valid only for single station SureMark Models TF6 and TM6 and the thermal print station on Models TI3 TI4 TI8 TG3 and TG4 RS 232 Syntax GS n or X 1D 21 n where n Defines the height and width...

Page 171: ...will be adjusted The range of valid values is 8 n 32 Use X 00 to disable this command and print proportional characters normally Default n 00 Purpose To fix the matrix of proportional fonts This comma...

Page 172: ...elect thermal paper This command is supported only for Models TI3 TI4 TI8 TG3 TG4 TF6 and TM6 RS 232 Syntax GS n or X 1D 3B n where n X 0 Disable two color printing X 1 Enable color printing using pri...

Page 173: ...eived or the end of a data packet in RS 485 v Data after any invalid character for a particular bar code will be discarded The printer will continue to wait for X 00 v If X 00 or an invalid character...

Page 174: ...3 03 58 3A Z Z 58 4 4 04 59 3B 59 5 5 05 60 3C 60 6 6 06 61 3D 61 7 7 07 62 3E 62 8 8 08 63 3F _ _ 63 9 9 09 64 40 MUL 64 10 A 10 65 41 SOH a 65 11 B 11 66 42 STX b 66 12 C 12 67 43 ETX c 67 13 D 13 6...

Page 175: ...D M M 45 100 64 CODE B FNC4 CODE B 46 2E N N 46 101 65 FNC4 CODE A CODE A 47 2F O O 47 102 66 FNC1 FNC1 FNC1 48 30 P P 48 103 67 START CODE A 49 31 Q Q 49 104 68 START CODE B 50 32 R R 50 105 69 START...

Page 176: ...7 n where n The horizontal magnification of the line width in the bar code 2 n 4 Default n 03 Note The last valid value is kept when an invalid value is sent Select bar code height RS 232 Syntax GS h...

Page 177: ...232 Syntax GS P data NUL or X 1D 50 data 00 where data The ASCII representation of the characters to be printed Remarks Valid only at the beginning of a line Printing will not start until a X 00 is r...

Page 178: ...54 8 510 For 9 n1n2 400 the ECC level is assumed as a percentage of the codewords in the bar code Select aspect ratio PDF417 bar code RS 232 Syntax GS S r c or X 1D 53 r c where r The height dimension...

Page 179: ...byte 6 on page 167 and Reset line count on page 162 Print and line feed RS 232 Syntax LF or X 0A Purpose Prints data in the print buffer and feeds the paper by a preset amount Print and line feed RS...

Page 180: ...ds the paper by the amount specified in this command Print graphic messages Select and print a graphics logo command RS 232 Syntax ESC d w h data or X 1B2A d w h data where d Dot density 00 Normal Pri...

Page 181: ...ent landscape mode This command supports 2 KB for Models TI1 and TI2 8 KB for Models TI3 TI4 TG3 and TG4 and 16 KB for Model TI8 To print graphics on the printers when the data is greater 1 Hold the b...

Page 182: ...station 75 dpi in the document station Every dot row in the vertical direction will be printed twice logo The number associated with the logo that is stored v range 1 to 40 for all models except TI8 v...

Page 183: ...oves the print position to the next tab stop Remarks See Set horizontal tab positions on page 135 Tabs are valid when printing is aligned to the left only If the tabs are used when alignment is not le...

Page 184: ...ment status byte 6 v ESC m or X 1B6D does increment status byte 6 Generate drive pulse for cash drawer RS 232 Syntax ESC p m n1 n2 or X 1B70 m n1 n2 where m The cash drawer number 0 or 1 n1 Pulse widt...

Page 185: ...will be in the form of ASCII decimal data Retrieve printer usage statistics RS 232 Syntax X 1B 51 xx where xx The hex value of the requested statistic See Table 18 on page 158 Purpose To send printer...

Page 186: ...nly None 8C Number of forms that were inserted into the DI station thermal impact printers only 100 8D Number of MICR reads Models TI4 TI8 and TG4 only 15 8E Number of high interference MICR reads Mod...

Page 187: ...the completion of this command information read by the MICR reader is sent over the serial I O following the eighth status byte v The next byte represents a percentage of an average signal level of th...

Page 188: ...n expected Flip check RS 232 Syntax ESC 5 or X 1B35 Purpose To flip the check after a MICR read This will allow the face of the check to be printed Remarks v Set print station to document landscape mo...

Page 189: ...is clears the print buffer of all data In RS 232 mode the user must wait for buffer empty status status byte 2 bit 6 before sending any more commands Note A status message is returned immediately afte...

Page 190: ...eset Data buffer management and batch printing Reset line count RS 232 Syntax ESC 6 or X 1B36 Purpose Resetting the line count lets the system track the print line where an error occurs Remarks The li...

Page 191: ...the document into the printer and feeds it to the Top of Form 2 ESC c 0 X 04 Select document station normal print mode The document present indicator blinks until a document is detected when it stays...

Page 192: ...s at the top of the printer and the bottom edge is against the printer s right wall v To position the printing in landscape mode to the correct position the system must send line feeds The printer ass...

Page 193: ...cument until the station is changed Status summary Status is sent to the system for v Cash receipt print error The cover is open or out of paper v Printer buffer empty If enabled see Status sent to sy...

Page 194: ...Always 0 5 Ribbon cover open Set to 1 when the ribbon cover is open 6 Cash receipt print error Paper cover is open the customer receipt station is out of paper or the cutter is jammed in the closed po...

Page 195: ...when the command is complete or a physical line is printed Status byte 4 Contains the printer engineering code EC level with all status messages Status byte 5 Bit Description 0 LSB Printer ID Request...

Page 196: ...nd 4 Print key pressed 1 pressed 5 Reserved Defaults to 1 6 Station selected Set to 1 when document insert station is selected 7 MSB Document feed error Set when there is an error after a MICR read co...

Page 197: ...ccessful read returns status with status bytes 05 and 06 set and a 2 byte image width and a 2 byte image height in hundredths of an inch follows the status v When using the X 01 option the MICR data i...

Page 198: ...most recently scanned image to the thermal station The top left corner of the scanned document is used as the point of reference All x dx y and dy values are based on 0 01 inch The paper movement path...

Page 199: ...e using template 1 v X 02 store image using template 2 v X 03 store image using user defined values x0 y0 2 bytes each top left corner of area to be stored dx0 dy0 2 bytes each offset in the x and y d...

Page 200: ...h block of the group it is the second half byte indicates the number of blocks in the group If the byte returned is X 14 then the block is the first of a group of four All blocks contain header inform...

Page 201: ...parameters are vertical offsets from the top of the scanned document The dxn and dyn parameters define the width and height respectively of the defined area or block The printer attempts to determine...

Page 202: ...dy1 1 50 in x2 1 50 in y2 1 0 in dx2 0 25 in dy2 2 75 in x3 not applicable y3 not applicable dx3 not applicable dy3 not applicable Tag data stored with the image allows the user to include additional...

Page 203: ...0 Algorithm used to compress image See Select compression format and scanned image threshold on page 177 command v Size1 4 bytes Number of bytes in image not including tag data v Size2 4 bytes x1 y1...

Page 204: ...the document to be used Retrieve next image location RS 485 syntax X 1D 4E 01 00 RS 232 syntax GS N SOH NULL or X 1D 4E 01 00 Remarks Returns the table position where the next image is stored Command...

Page 205: ...mpression gray scale 04 TIFF file no compression gray scale v n2 Lightens or darkens the contrast of a scanned image Higher numbers print darker Remarks The current format applies to retrieval and sto...

Page 206: ...ng X 1B 31 X 1B 32 X 1B 33 commands are set independently for page mode and standard mode v The following commands are allowed Rotate characters Set alignment Set Clear upside down Set margins Select...

Page 207: ...mited to the page size v Maximum page size is 576 dots in the horizontal direction and 800 dots in the vertical direction except TI 8 which is 1250 dots in the vertical direction Select printing direc...

Page 208: ...nd is ignored Set relative vertical position RS 485 Syntax X 1D 5C y RS 232 Syntax GS y or X 1D 5C y where y is the two byte vertical printing position in dots Remarks v Applies to page mode only v Mo...

Page 209: ...mpact DI station is 474 v In the CR station this number is rounded back to a factor of 8 v If the n1 n2 vlaue exceeds the maximum it is ignored v This command should be sent only after the command tha...

Page 210: ...le area the command is ignored v In the CR station this number is rounded back to factor of 8 See the Set left margin position command for more informtion v When printing in page mode this is a one ti...

Page 211: ...ge in page mode RS 485 Syntax X 1B 0C RS 232 Syntax ESC FF or X 1B 0C Epson compatibility mode ESC FF or X 1B 0C Remarks v In standard mode this command is ignored v In page mode this command prints t...

Page 212: ...August 24 2004 184 SureMark Printers User s Guide...

Page 213: ...s EJ upload The commands that are related to uploading EJ data which are described in the sections that follow are 1 Enable the upload 2 Disable the upload 3 Upload the data 4 Request the size of the...

Page 214: ...ter this command is sent the SureMark will send the number of lines that are stored in the printer s memory It will also send the total number of lines that can be stored in the printer s memory The p...

Page 215: ...A single proportional character set requires two user defined code pages Therefore the printer allows the following combination of user defined and proportional character sets to be stored in the pri...

Page 216: ...disables the fixed font matrix The command syntax is X 1B 3A 00 6 Issue the Print and Line Feed command Use the command syntax X 0A or X 0D Layout using set tab position There are situations where the...

Page 217: ...e some experimentation 4 Print the quantity For the first item this is the ASCII data 03 5 Issue the Tab command The command syntax is X 09 6 Print the price For the first item this is the ASCII data...

Page 218: ...August 24 2004 190 SureMark Printers User s Guide...

Page 219: ...xamples of the printed differences that might occur v Logos will appear smaller in emulation mode The logo will still contain the same number of dots in the width and height However because the SureMa...

Page 220: ...d n Print and feed n lines 1B 70 m t1 t2 ESC p m t1 t2 Generate pulse 1B 7B n ESC n Turn upside down printing mode on or off 1C 67 32 m a1 a2 a3 a4 FS g 2 m a1 a2 a3 a4 Read from user NV memory 1C 70...

Page 221: ...op printing The command will be accepted but it has no function There is no paper low sensor on the SureMark The printer will only return out of paper status 1B 74 n Select character code table All ch...

Page 222: ...ion in page mode 1D 5C nL nH GS nL nH Set relative vertical print position in page mode 1D 62 n GS b n Turn smoothing mode on or off Connectivity differences The connectivity differences between an Ep...

Page 223: ...to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if no...

Page 224: ...tz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG vom 30 August 1995 bzw der EMC EG Richtlinie 89 336 Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit...

Page 225: ...vice has been certified for business purposes with regard to electromagnetic interference If you find this is not suitable for your use you may exchange it for one of residential use Chinese Class A w...

Page 226: ...the IBM Corporation in the United States or other countries or both IBM the IBM logo SureMark SureOne SurePOS Windows and Windows NT are trademarks or registered trademarks of Microsoft Corporation J...

Page 227: ...es resident 14 commands immediate 85 commands RS 232 asynchronous 161 bar code commands 144 batch printing 162 check processing 158 data buffer management 162 document handling 163 document scanner 16...

Page 228: ...fonts character 94 impact printing 95 thermal printing 94 fonts character 94 fonts proportional 187 forms document insert specifications 80 G general description 83 generic code page 89 H hardware re...

Page 229: ...head cleaning thermal head 58 print logo inline 143 print mode command set 127 print predefined graphics logo command 154 print scanned image command 170 print station command set 131 print station p...

Page 230: ...ld printing 162 impact code page 119 landscape printing 164 line feed print 151 line spacing minimum units 134 RS 232 commands continued MICR read 159 microcode tolerance loading 122 microcode toleran...

Page 231: ...fications cash drawer pins 86 document insert forms 80 documents to be flipped 80 fonts 94 forms single and multipart 80 memory 85 MICR read head cleaning cards 81 paper width 83 pitch 83 print ribbon...

Page 232: ...August 24 2004 204 SureMark Printers User s Guide...

Page 233: ...isfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to your tasks h h...

Page 234: ...t CJMA Bldg 645 P O Box 12195 Research Triangle Park NC 27709 9990 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 235: ......

Page 236: ...Part Number 54P1733 August 24 2004 Printed in USA GA27 4151 05 1P P N 54P1733...

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