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IBM 365xX, Hardware Maintenance Manual

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IBM 365xX Hardware Maintenance Manual Download Page 146

      

 

Symptom / Error

FRU / Action in Sequence

Other codes not listed
above

1. Go to “Undetermined

Problems” on
page  143.

Diagnostic Error Codes

If an error is detected, the following appears:

Large X on the left side of the device icon.
Device ID (three digit)
Error code (two digit)
FRU code (four digit)

Exit

OK

x

Restart

Start

DEV 001

ERR 0010

FRU

02

SystemBoard Memory Display HDD

FDD-1

FDD-2

Parallel

PCMCIA

1

2

Serial

CDROM

DSP

Audio

Infrared

The device ID and error code are used to indicate the
detail portion of the FRU which caused the error. If
replacing a FRU does not correct the problem, see the
device ID or error code from the previous failure. If they
have changed, the cause might be because the new FRU
is detective or that the FRU was incorrectly installed.

Device ID:

If an error is detected by the diagnostic

tests, a three digits device ID is displayed. The device ID
indicates suspected device.

Icon

Device
ID

Suspected Device

SystemBoard

001

System Board

003

Keyboard

007

Math Coprocessor

086

Pointing Device

Memory

002

Memory

136

IBM Mobile Systems HMM 

 

Summary of Contents for 365xX

Page 1: ...al Supports ThinkPad 365X 2625 ThinkPad 365XD 2625 ThinkPad 560 2640 S84H 8101 00 IBM Mobile Systems Hardware Maintenance Manual ThinkPad 365X 365XD 560 February 1997 We Want Your Comments Please see...

Page 2: ......

Page 3: ...S84H 8101 00 IBM Mobile Systems Hardware Maintenance Manual ThinkPad 365X 365XD 560 February 1997 We Want Your Comments Please see page 205 IBM...

Page 4: ...ly made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this...

Page 5: ...ecific parts information The Common Devices Checkout section provides procedures for testing the devices that are commonly attached to ThinkPad computers The Miscellaneous Information section contains...

Page 6: ...365 560 760 SelectaDock 78H6675 S82G 1503 04 ThinkPad 700 9552 HMS 42G2016 S42G 2016 ThinkPad 700 9552 HMR 42G2015 S42G 2015 ThinkPad 700C 9552 HMS 42G2022 S42G 2022 ThinkPad 700C 9552 HMR 42G2021 S4...

Page 7: ...ad 500 2603 Advanced Diagnostics Diskette 71G3702 S71G 3702 ThinkPad 510 2604 Advanced Diagnostics Diskette 83G8095 S83G 8095 ThinkPad 700 9552 Reference Diskette 42G2017 S42G 2017 ThinkPad 700C 9552...

Page 8: ...vi IBM Mobile Systems HMM...

Page 9: ...2 ThinkPad 560 2640 115 Read This First 117 Checkout Guide 121 Symptom to FRU Index 132 Related Service Procedures 144 Product Overview 560 149 FRU Removals and Replacements 150 Locations 174 Parts Li...

Page 10: ...viii IBM Mobile Systems HMM...

Page 11: ...r Messages 7 How to Read POST Error Messages 7 Safety Notices Multi lingual Translations 8 Safety Information 15 General Safety 15 Electrical Safety 16 Safety Inspection Guide 17 Handling Electrostati...

Page 12: ...SX 33 4M 16M 125M ThinkPad 355C 2619 486SX 33 4M 16M 125M 2619 486SX 33 4M 16M 250M ThinkPad 355Cs 2619 486SX 33 2M 16M 170M 2619 486SX 33 2M 16M 250M ThinkPad 360 2620 486SX 33 4M 16M 170M 2620 486SX...

Page 13: ...M ThinkPad 750 9545 006 486SL 33 4M 20M 170M 9545 008 486SL 33 4M 20M 340M ThinkPad 750C 9545 306 486SL 33 4M 20M 170M 9545 308 486SL 33 4M 20M 340M ThinkPad 750Ce 9545 P24S 50 25 4M 20M 340M ThinkPad...

Page 14: ...d 760EL ELD9547 Pentium 100 8M 80M 810M 9547 Pentium 100 8M 80M 1 0G 9547 Pentium 100 8M 80M 1 2G 9547 Pentium 120 8M 80M 810M 9547 Pentium 120 8M 80M 1 0G 9547 Pentium 120 8M 80M 1 2G 9547 Pentium 13...

Page 15: ...h diskette drives Diskette Capacity 1 44MB Drive 2 88MB Drive 1 0MB Read Write Read Write 2 0MB Read Write Read Write 4 0MB Not Compatible Read Write Diskette Drive Identifying Mark 5 25 Inch 360KB Ex...

Page 16: ...service expense If you are instructed to replace a FRU and that does not correct the problem reinstall the original FRU before you continue Some computers have both a processor board and a system boar...

Page 17: ...error codes being displayed If no error code is displayed see if the error symptom is listed in the Symptom to FRU Index for the computer you are servicing How to Read POST Error Messages POST error m...

Page 18: ...raient causer un court circuit Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird mu sichergestellt werden da keine Schrauben Federn oder andere Kleinteile fehlen oder im Geh use ve...

Page 19: ...geladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Ver tzungen verursachen Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beacht...

Page 20: ...ser ausgesetzt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Ein...

Page 21: ...er 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die...

Page 22: ...nn zerbrechen wenn er unsachgem behandelt wird oder der Computer auf den Boden f llt Wenn der Bildschirm besch digt ist und die darin befindliche Fl ssigkeit in Kontakt mit Haut und Augen ger t sollte...

Page 23: ...burn combustible materials or personnel Bien que le voltage des batteries principales soit peu lev le court circuit ou la mise la masse d une batterie peut produire suffisamment de courant pour br ler...

Page 24: ...s d interface Die Stromzufuhr mu abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qual...

Page 25: ...he customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from w...

Page 26: ...nnot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical c...

Page 27: ...accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety Inspection Guide The intent of this inspection guide is to assist you in ide...

Page 28: ...en the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for an...

Page 29: ...ent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free wor...

Page 30: ...llowing CAUTION Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure O uso de controles ajustes ou desempenho de p...

Page 31: ...e evite exposi o direta com o feixe de luz Rayonnement laser si carter ouvert vitez de fixer le faisceau de le regarder directement avec des instruments optiques ou de vous exposer au rayon Laserstra...

Page 32: ...w to match the size and shape of the screws used in the computer you are servicing A H C K E D L F N B J G M P Q Silver Black Silver Brass Black Black Black Brass Silver Brass Silver Silver Silver Bla...

Page 33: ...chart below to match the size and shape of the screws used in the computer you are servicing R Y T V U W S X Brass Black Brass Black Black Black Brass Brass AA BB DD Z CC EE FF Silver Black Black Blac...

Page 34: ...to match the size and shape of the screws used in the computer you are servicing GG QQ JJ SS KK TT MM WW HH RR LL UU NN XX PP Silver Silver Silver Silver Black Black Black Black Brass Brass Brass Bra...

Page 35: ...ated Symptoms 49 Other Symptoms 49 Intermittent Problems 49 Undetermined Problems 50 Related Service Procedures 51 Status Indicators 51 How to Run the Diagnostics 54 Error Log 55 Diagnostic Error Code...

Page 36: ...ot Assembly 94 Locations 96 Front View 96 Inside View 97 Bottom View 98 Rear View 99 Power On Password Jumper Pads 100 Parts Listing 365X 365XD 2625 102 Model 365X Diskette Drive 102 Model 365XD CD RO...

Page 37: ...c discharge or software errors FRU replacement should only be considered when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs if log...

Page 38: ...ysical or operating environment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate the system...

Page 39: ...atures that are used to protect the system and the hard disk data from unauthorized access No overriding capability is provided If only a hard disk password is set obtaining permission from the passwo...

Page 40: ...n and find the description that best matches your symptom then go to the page shown in the Go to column Symptoms Verified Go to Power failure The power indicator does not go on or stay on Power System...

Page 41: ...DIMM from its slot if installed 2 Press and hold the F1 key then power on the computer Hold the F1 key down until the Easy Setup screen appears 3 Select Test and press Enter 4 Select Memory and press...

Page 42: ...t by showing FRU code 11 use the following procedure to isolate the problem 1 Run the system board test to verify the symptom This test verifies both the system board and the CPU card If no error is d...

Page 43: ...o to the Easy Setup screen 2 Select an item with the pointing stick 3 Press either the left or right click button 4 Verify that both buttons work correctly If either the pointing stick or the click bu...

Page 44: ...g 1 Power off the computer 2 Power on the computer 3 All the LEDs in the status indicator panel turn on for a moment soon after the computer is powered on Verify that all indicators turn on correctly...

Page 45: ...tput voltage at the plug of the AC Adapter cable See the following figure 1 2 16 10 V If the voltage is correct replace the system board If the problem is not corrected go to Undetermined Problems on...

Page 46: ...ecking the Battery Pack Battery charging will not start until the Fuel Gauge shows that less than 95 of the total power remains with this condition the battery pack will charge to 100 of its capacity...

Page 47: ...30 K ohm If the resistance is not correct replace the battery pack If the resistance is correct replace the system board Checking the Backup Battery 1 Power off the computer and unplug the AC Adapter...

Page 48: ...that cause the computer to enter standby mode Standby requested by the Fn key Fn F3 No activity under auto standby enabled by the ThinkPad Features program Events that cause the computer to exit or r...

Page 49: ...essed while operating with ac power Exit Timer timeout conditions are satisfied for entering hibernation mode Hibernation Mode When in hibernation mode the following occurs The system status RAM VRAM...

Page 50: ...In the following error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems on page 50 Note For any IBM device not suppo...

Page 51: ...reen then set the time and date 2 Backup Battery 3 System Board 174 Configuration error Perform Checking the Installed Devices List on page 57 before changing any FRUs 1 Check Device Configuration 2 S...

Page 52: ...been installed unsecured DIMM latches can result in this error Make sure the DIMM is securely seated and fully latched into place 196 Read error occurred in the hibernation area of the HDD 1 Run the h...

Page 53: ...3 System Board 12XX 1201 Serial_B test failure 1 System Board 17XX 1701 Hard disk controller failure 1780 1790 Hard disk 0 error 1781 1791 Hard disk 1 error 1 Hard Disk Drive 2 System Board 24XX 2401...

Page 54: ...ROM check sum error 1 System Board Other codes not listed above 1 Go to Undetermined Problems on page 50 Beep Symptoms Symptom Error FRU Action in Sequence Continuous beeps System Board One beep and a...

Page 55: ...tor not on and a blank LCD during POST 1 Go to Power Systems Checkout on page 34 2 System Board 3 Power sources No beep power on indicator on and a blank LCD during POST 1 System Board 2 CPU Card No b...

Page 56: ...ighted dots in any background is 21 or more Symptom Error FRU Action in Sequence No beep power on indicator on and a blank LCD during POST 1 System Board 2 CPU Card LCD backlight not working or LCD to...

Page 57: ...moves automatically or does not work correctly 1 See TrackPoint III Checkout on page 33 Indicator Related Symptoms Symptom Error FRU Action in Sequence Indicator incorrectly remains off or on but syst...

Page 58: ...resume by opening or closing the LCD 1 Go to Suspend Mode on page 38 and check that the computer can enter suspend mode 2 Boot an operating system and press Fn F4 If the computer enters suspend mode...

Page 59: ...eseat the IR unit 4 Run the advanced diagnostic test If an error occurs and a FRU code is displayed replace the parts shown by the FRU code Other Symptoms Note If you cannot find a symptom or error in...

Page 60: ...e computer 2 Check the cables wires and connectors for short circuits and open circuits Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the follo...

Page 61: ...Device Checkout on page 32 Status Indicators The system status LED indicators show the current computer status in green and amber using symbols The following shows the location of each symbol and the...

Page 62: ...Numeric Lock Green When on indicates the numeric keypad on the keyboard is enabled You enable and disable the keypad by pressing and holding the Shift key Then press the NumLk key 6 Caps Lock Green W...

Page 63: ...nal This indicator turns on when the computer is turned on and the computer is not in suspend mode 1 CD ROM Drive Diskette Drive In Use LED Amber 365XD turns on when data is read from a CD in the CD R...

Page 64: ...t the Advanced Diagnostic test by pressing Ctrl A on the basic diagnostic menu screen 7 Select Tool to install the tools 8 Select a device press the Spacebar and install the tool Multiple devices can...

Page 65: ...ff Diagnostic Error Codes If an error is detected the following appears Large X on the left side of the device icon Device ID three digit Error code two digit FRU code four digit Exit Restart Start Sy...

Page 66: ...SystemBoard 001 System Board 003 Keyboard 007 Math Coprocessor 086 Pointing Device Memory 002 Memory Display 050 Display HDD 017 Hard Disk Drive FDD 1 1 006 Diskette Drive FDD 2 2 066 External Disket...

Page 67: ...Drive FDD 2 2 Diskette Drive FDD 2 60 1 Reseat the Hard Disk Drive HDD 2 Hard Disk Drive HDD 72 PCMCIA Slot Assembly 90 CD ROM Drive Checking the Installed Devices List If a device is installed but t...

Page 68: ...evel Format Do the following to format the hard disk Warning Make sure the drive address to be formatted is correct This procedure will erase all information on the disk 1 Power off the computer 2 Ins...

Page 69: ...ystem management interface to control the system Fn Description F1 Reserved F2 Fuel Gauge display ON OFF F3 Standby mode invocation F4 Suspend mode invocation F5 Reserved F6 Reserved F7 LCD CRT displa...

Page 70: ...600 pixel DSTN color LCD 11 3 inch 256 colors 800 600 pixel DSTN color LCD Diskette Drive For 365X built in for 365XD external 1 44MB 2 mode 3 5 inch 1 44MB 3 mode 3 5 inch for Japan Hard Disk Drive 8...

Page 71: ...mation When replacing a FRU use the correct screw size as shown in the procedures Safety Notice 1 Translation on page 8 Before the computer is powered on after FRU replacement make sure all screws spr...

Page 72: ...1010 Rear Connector Door Remove the center latch then remove the rear connector door by flexing it 62 IBM Mobile Systems HMM...

Page 73: ...1020 Battery Pack Note Be careful that the computer does not fall backward when the battery pack is removed 1 ThinkPad 365X 365XD 2625 63...

Page 74: ...se the black insulator sheet as shown in the figures To access the hard disk drive and DIMM slots remove the three screws and raise the middle section of the insulator sheet as shown in the figures Th...

Page 75: ...Step Screw Location Quantity Length 1 Insulator Sheet 2 M3 x 3 mm 2 HDD Bracket 1 M2 x 5 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 65...

Page 76: ...1030 DIMM Card If Installed Battery Pack 1020 Lift Insulator Sheet 1025 3 2 1 1 Notch 66 IBM Mobile Systems HMM...

Page 77: ...Drive Model 365X Note Release the latch at the left side of the diskette drive as shown in the figure at 3 and remove the diskette drive Step Screw Location Quantity Length 1 Diskette Drive 2 M2 x 5 m...

Page 78: ...ive exactly as shown in the figure Do not apply any extra force to the CD ROM drive when removing it 3 1 2 Step Screw Location Quantity Length 1 CD ROM Drive 2 M2 x 8 mm Note Make sure you use the cor...

Page 79: ...Drive CD ROM Drive 1040 Note Push the keyboard latch from the outside of the base cover 1 then pull out the latch 2 Some pressure might be needed to push the latch 2 1 When replacing Assemble the part...

Page 80: ...ever remove the hard disk drive while the system is operating or is in suspend mode Notes 1 Before removing the hard disk drive eject the CD ROM tray by by inserting a pin into the mechanical eject ho...

Page 81: ...1060 Top Cover Battery Pack 1020 1 1 2 2 Step Screw Location Quantity Length 2 Top Cover 2 M2 x 5 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 71...

Page 82: ...hen replacing the top cover be careful not to damage the resume switch Ensure that the resume switch extends through the hole as shown in the figure 3 When replacing Resume switch 72 IBM Mobile System...

Page 83: ...nit Battery Pack 1020 Top Cover 1060 When replacing the keyboard unit connect the keyboard connector as shown in the figure then replace the keyboard 3 Cable of the TrackPoint 2 2 2 1 1 1 ThinkPad 365...

Page 84: ...OM Drive 1040 Hard Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 1 2 6 5 4 3 Step Screw Location Quantity Length 1 Base Cover 4 M3 x 5 mm 2 LCD Assembly 4 M2 x 5 mm 3 LCD Cable 1 M3 x 4 mm Note Ma...

Page 85: ...Cover 1060 Keyboard Unit 1070 LCD Assembly 1080 DSTN LCD Panel Latches A Latches B 1 2 3 4 2 Latches A Latches B Latches only for 11 3 inch LCDs total 5 latches Step Screw Location Quantity Length 2 L...

Page 86: ...5 8 6 7 5 Part only for 10 4 inch LCDs Step Screw Location Quantity Length 5 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing 76 IBM Mobile Systems HMM...

Page 87: ...uantity Length 9 LCD Cable 1 M3 x 6 mm 11 Inverter Card 1 ST2 9 x 4 5 mm 10 4 inch LCD M3 x 6 mm 11 3 inch LCD 13 Right Hinge 1 M3 x 6 mm 14 Hinge 2 M2 x 4 mm Note Make sure you use the correct screws...

Page 88: ...D unit A with the entire LCD unit B or vice versa But you cannot replace parts of A with parts of B or vice versa Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location Quantity Length...

Page 89: ...5 8 6 6 7 5 9 10 11 12 15 13 14 Step Screw Location Quantity Length 6 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 79...

Page 90: ...and gasket top as shown below Gasket Top 15 Step Screw Location Quantity Length 9 LCD Cable 1 M3 x 6 mm 11 Inverter Card 1 ST2 9 x 4 5 mm 13 Right Hinge 1 M3 x 6 mm 14 Hinge 2 M2 x 4 mm Note Make sure...

Page 91: ...t A with the entire LCD unit B or vice versa But you cannot replace parts of A with parts of B or vice versa Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location Quantity Length 2 LCD...

Page 92: ...5 5 7 6 Step Screw Location Quantity Length 5 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing 82 IBM Mobile Systems HMM...

Page 93: ...ep Screw Location Quantity Length 8 LCD Cable 1 M3 x 6 mm 1 Inverter Card 1 ST2 9 x 4 5 mm 12 Right Hinge 1 M3 x 6 mm 13 Hinge 2 M2 x 4 mm Note Make sure you use the correct screws when replacing Thin...

Page 94: ...ch LCD Panel Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location Quantity Length 2 LCD Front Cover 2 M3 x 6 mm Note Make sure you use the correct screws when replacing 84 IBM Mobile...

Page 95: ...n replacing the LCD panel glue the rear foam on the rear of the LCD as shown below Step Screw Location Quantity Length 5 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing...

Page 96: ...5 Step Screw Location Quantity Length 9 LCD Cable 1 M3 x 6 mm 11 Inverter Card 1 M3 x 6 mm 13 Right Hinge 1 M3 x 6 mm 14 Hinge 2 M2 x 4 mm Note Make sure you use the correct screws when replacing 86 I...

Page 97: ...rive CD ROM Drive 1040 Hard Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 LCD Assembly 1080 LCD Panel 1085 2 3 1 1 Step Screw Location Quantity Length 2 Indicator Card 2 M2 x 4 mm Note Make sure y...

Page 98: ...1040 Hard Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 LCD Assembly 1080 LCD Panel 1085 Indicator Card 1090 4 1 5 2 3 Step Screw Location Quantity Length 2 Speaker Assembly 1 M2 x 4 mm 3 Speaker...

Page 99: ...D ROM Drive 1040 Hard Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 LCD Assembly 1080 LCD Panel 1085 Indicator Card 1090 2 1 3 Step Screw Location Quantity Length 1 Keyboard Card 1 M2 x 5 mm Note...

Page 100: ...the cable end with the letter P is installed in the system board connector The end with the letter K should be installed in the keyboard card connector The letters should be facing you when you instal...

Page 101: ...Unit 1070 LCD Assembly 1080 LCD Panel 1085 Indicator Card 1090 Volume Switch Speaker 1100 Keyboard Card 1110 To remove the system board and CPU Card 1 2 3 Step Screw Location Quantity Length 1 CPU Car...

Page 102: ...se cover Align the system board carefully when removing or reinstalling Do not force it Be careful not to damage the input jacks on the left side of the computer or the PCMCIA slots on the right side...

Page 103: ...as shown in the figures Make sure that the two CPU card connectors are connected properly If these connectors are not properly connected the computer will not work Step Screw Location Quantity Length...

Page 104: ...en the system board is replaced To restore the system unit serial number select the option Set system identification on the maintenance diskette The EEPROM on the system board contains the vital produ...

Page 105: ...gth 2 System Board 2 M2 5 x 3 mm 3 System Board 1 M2 5 x 4 mm 4 System Board 6 Hex Stud 5 System Board 2 M2 x 4 mm 8 PCMCIA Slot 2 M2 x 4 mm and M2 nut 9 PCMCIA Slot 2 M2 x 14 mm Note Make sure you us...

Page 106: ...itch 7 PC Card Eject Buttons 8 PCMCIA Slots 9 Locking Device Keyhole 1 Release Latches 11 Personalization Name Plate 12 TrackPoint III 13 Click Buttons 14 CD ROM 365XD Diskette Drive 365X 15 Fn Key 16...

Page 107: ...rd Lock 2 Battery Pack 3 Optional Memory Expansion Module 4 CD ROM Drive 365XD Diskette Drive 365X 5 Mechanical CD ROM eject 365XD 6 CD ROM Eject Button 365XD FDD Bezel 365X 7 Cosmetic Shield ThinkPad...

Page 108: ...Bottom View 1 Legs 98 IBM Mobile Systems HMM...

Page 109: ...ernal Input Device Connector 5 External Display Connector 6 Serial Connector 7 Parallel Connector 8 External Diskette Drive Connector 9 Power Jack 1 Line out Headphone Jack 11 Line in Jack 12 Micropho...

Page 110: ...Push out the door at 1 2 See How to Disable the Power On Password on page 29 to cancel the power on password Apply the short across the Power On Password Jumper Pads at 2 Warning When using a metal t...

Page 111: ...Notes ThinkPad 365X 365XD 2625 101...

Page 112: ...Parts Listing 365X 365XD 2625 Model 365X Diskette Drive 102 IBM Mobile Systems HMM...

Page 113: ...9H7906 11 Base Cover Assembly 69H7903 12 PCMCIA Card Slot Cover 69H7904 13 Keyboard Latch L R 82H8177 14 FDD Bezel 83H5275 15 Power Switch See Misc Base Parts 16 Rear I O Connector Cover 69H7905 17 Sp...

Page 114: ...Model 365XD CD ROM Drive 104 IBM Mobile Systems HMM...

Page 115: ...1 Base Cover Assembly 69H7903 12 PCMCIA Card Slot Cover 69H7904 13 Keyboard Latch L R 82H8177 14 Power Switch See Misc Base Parts 15 Rear I O Connector Cover 69H7905 16 Speaker Volume Cable Assembly 7...

Page 116: ...Model 365X 365XD TFT LCD Panel IBM TinkP ad 2 3 2 4 5 6 7 1 Parts only for the 11 3 inch TFT 106 IBM Mobile Systems HMM...

Page 117: ...ersa 3 Model Gxx contains only 10 4 inch B type System Unit 10 4 A 10 4 B 11 3 1 Hinge Cover Assembly FDD 74H0617 74H0617 74H0617 CD ROM 74H0618 74H0618 74H0618 2 LCD Cover Kit 74H0582 83H5355 82H8165...

Page 118: ...Model 365X 365XD DSTN LCD Panel 2 1 3 4 2 5 6 7 Part only for the 10 4 inch LCDs 108 IBM Mobile Systems HMM...

Page 119: ...D Misc Parts 11 3 inch DSTN LCD Index System Unit 1 Hinge Cover Assembly FDD 74H0617 Hinge Cover Assembly CD ROM 74H0618 2 LCD Cover Kit 74H0583 3 LCD Cable Kit 74H0628 4 LCD Unit 74H0622 5 Hinges Rig...

Page 120: ...43 Greek 42H3944 Hungary 73H7242 Hebrew 42H3945 Italian 42H3946 Japanese 42H3947 Latin Spanish 42H3948 Norwegian 42H3949 Poland 73H7243 Portuguese 42H3950 Russian 42H3956 Spanish 42H3951 Slovenia Croa...

Page 121: ...Pan Head 2 M2 5 x 4 Bind Head 4 M2 5 x 3 3 5D Pan Head 2 M2 5 x 4 with washer Bind Head 3 M3 x 3 Cross Slotted Pan Head 4 M3 x 4 Pan Head 2 M3 x 4 Flat Head 4 M3 x 6 Pan Head 6 M3 x 6 with washer Pan...

Page 122: ...ard Disk Drive Assembly 73H6419 2 1GB Hard Disk Drive Assembly 73H6427 AC Adapter 35W Universal 85G6698 35W Japan only 85G6700 Slim AC Adapter 3 Prong 85G6736 2 Prong 85G6738 Port Replicator Base Asse...

Page 123: ...sh 95F5468 Swiss French 95F5711 Swiss German 95F5715 Turkish 95F5467 U K English 95F5741 U S English 95F5741 Black Keypad French 84G6286 German 84G6280 Italian 84G6292 Swedish 84G6304 U K English 84G6...

Page 124: ...2 3 4 5 6 7 8 9 10 Warning Use the power cord certified for your country 1 Colombia U S Venezuela 25H2207 Japan 2 pin 85G6665 2 Hong Kong Singapore U K 25H2215 3 France Germany Spain 25H2209 4 Italy 2...

Page 125: ...ripheral Device Related Symptoms 141 Infrared Related Symptoms 142 Other Symptoms 142 Intermittent Problems 142 Undetermined Problems 143 Related Service Procedures 144 Status Indicators 144 How to Ru...

Page 126: ...Front View 174 Bottom View 175 Rear View 176 Parts Listing 560 2640 178 LCD FRU DSTN 180 LCD FRU TFT 181 Common Option Parts List 183 116 IBM Mobile Systems HMM...

Page 127: ...on electrostatic discharge or software errors FRU replacement should only be considered when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace a...

Page 128: ...misuse accident modification unsuitable physical or operating environment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and...

Page 129: ...ttons of the TrackPoint III cannot be pressed See the note in 1050 Keyboard Unit on page 156 7 Replace the screws 8 Power on the computer and wait until the POST ends 9 Verify that the password prompt...

Page 130: ...he system regardless of the microcode status and forces the power off Use this push button to power off when power is not completely off or the microcode is in a hung state See Bottom View on page 98...

Page 131: ...ind the description that best matches your symptom then go to the page shown in the Go to column Symptoms Verified Go to Power failure The power indicator does not go on or stay on Power Systems Check...

Page 132: ...stalled 2 Press and hold the F1 key then power on the computer Hold the F1 key down until the Easy Setup screen appears 3 Select Test and press Enter 4 Select Memory and press Enter to run the memory...

Page 133: ...bove procedure does not correct the problem go to Undetermined Problems on page 143 Keyboard Auxiliary Input Device Checkout Remove the external keyboard if the internal keyboard is to be tested If th...

Page 134: ...acting pointer movement can occur when a slight steady pressure is applied to the TrackPoint III pointer while the computer is powered on or while the system is running or when re adjustment is requi...

Page 135: ...ror move the drive to the computer s diskette drive connector directly if possible and test it again as FDD 1 If no errors occur in the FDD 1 position the drive is not defective Go to Port Replicator...

Page 136: ...If the problem is not corrected go to Undetermined Problems on page 143 If the voltage is not correct go to the next step 2 Unplug the AC Adapter cable from the ac power outlet and wait five minutes o...

Page 137: ...pack from being over charged or having a shortened life Do the following 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 4 See the following...

Page 138: ...eful not to measure the wrong side of the backup battery Black Red SONY If the voltage is correct replace the system board If the voltage is not correct the backup battery has been discharged Replace...

Page 139: ...e the replicator or diskette drive attachment unit If the problem remains after the replacement replace the system board 11 If power problems appear only when using the replicator replace the replicat...

Page 140: ...blinks orange Either the PS2 OFF or PS2 SUSpend command is set in the ThinkPad Features program Events that cause the computer to exit or resume suspend mode Resume The LCD is opened Resume The real...

Page 141: ...t that causes the computer to exit hibernation mode The power on switch is operated When power is turned on the hibernation history in the boot record on the hard disk is recognized and system status...

Page 142: ...codes show the errors detected in POST or system operation In the following error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undeter...

Page 143: ...board 2 Select OK in the error screen then set the time and date 3 Backup Battery 4 System Board 174 Configuration error Perform Checking the Installed Devices List on page 146 before changing any FR...

Page 144: ...Checkout on page 123 2 Keyboard 3 External Numeric Keypad 4 External Keyboard 5 Keyboard Mouse Cable 6 System Board 601 6XX 601 Diskette drive or controller error 1 Go to Diskette Drive Test on page 1...

Page 145: ...al Mouse 2 External Keyboard 3 System Board 861X Pointing device error when TrackPoint III is enabled 8611 System bus error I F between 8042 and IPDC 8612 TrackPoint error 8613 System board or TrackPo...

Page 146: ...ed The device ID and error code are used to indicate the detail portion of the FRU which caused the error If replacing a FRU does not correct the problem see the device ID or error code from the previ...

Page 147: ...RU code is filled with zeros See the reference page before replacing the FRU Icon Device ID Suspected Device Display 050 Display HDD 017 Hard Disk Drive FDD 1 1 006 External Diskette Drive or FDD Conn...

Page 148: ...p and the message Unable to access boot source 1 Boot device 2 System Board One long two short beeps and a blank or unreadable LCD 1 System Board 2 LCD Assembly One long beep followed by four short be...

Page 149: ...ssing discolored or lighted dots on all the time is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns The LCD should be replaced if the number of dots satisf...

Page 150: ...1 See TrackPoint III Checkout on page 124 Indicator Related Symptoms Symptom Error FRU Action in Sequence Indicator incorrectly remains off or on but system runs correctly 1 System Board Battery powe...

Page 151: ...n page 127 and see the note Memory count size appears different from actual size Go to Memory Checkout on page 122 System configuration does not match the installed devices Go to Checking the Installe...

Page 152: ...Sequence Errors occur only when Port Replicator is used See Port Replicator Checkout on page 128 PCMCIA slot pin is damaged PCMCIA Slots Assembly Intermittent Problems Intermittent system hang proble...

Page 153: ...Check the cables wires and connectors for short circuits and open circuits Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices...

Page 154: ...ing the Installed Devices List on page 146 How to Run a Low Level Format on page 147 PC Test Card LED on page 147 Fn Key Combinations on page 148 Keyboard Auxiliary Input Device Checkout on page 123 S...

Page 155: ...7 Power On Green Power on How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests The Enter key works the same as selecting the OK icon to reply OK...

Page 156: ...to the parallel port when the error is detected The error is also logged in the system memory Do the following to display the errors 1 End the test if it is running 2 Press Ctrl A to select the advanc...

Page 157: ...rmation on the disk 1 Power off the computer 2 Insert the ThinkPad hardware maintenance diskette Ver 1 20 into diskette drive A and power on the computer 3 Select Format the hard disk from the main me...

Page 158: ...ns the status through the system management interface to control the system Fn Description F1 Reserved F2 Fuel Gauge display ON OFF F3 Standby mode invocation F4 Suspend mode invocation F5 Reserved F6...

Page 159: ...Bytes VGA Video 11 3 inch 256 colors 800 600 pixel DSTN color LCD 12 1 inch 64K colors 800 600 pixel TFT color LCD Diskette Drive External 1 44MB 2 mode 3 5 inch 1 44MB 3 mode 3 5 inch for Japan Hard...

Page 160: ...mation When replacing a FRU use the correct screw size as shown in the procedures Safety Notice 1 Translation on page 8 Before the computer is powered on after FRU replacement make sure all screws spr...

Page 161: ...12 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect...

Page 162: ...1020 DIMM Card If installed Turn the computer upside down 1 2 3 3 4 5 Step Location Quantity Length 1 DIMM Cover 1 6 mm Note Make sure you use the correct screw 152 IBM Mobile Systems HMM...

Page 163: ...1030 Battery Pack Turn the computer upside down 1 2 ThinkPad 560 2640 153...

Page 164: ...1040 Frame Battery Pack 1030 2 2 1 6 3 4 5 Step Location Quantity Length 1 Base Cover 2 12 mm 2 Base Cover 6 6 mm Note Make sure you use the correct screw 154 IBM Mobile Systems HMM...

Page 165: ...you remove the frame If Esc key is removed replace the key as shown 1 1 2 Esc F1 F2 2 When replacing the frame check whether the click buttons of the TrackPoint III can be pressed correctly If the fr...

Page 166: ...hown in black in the figure then check whether the click buttons of the TrackPoint III can be pressed correctly If the frame is not in place the click buttons do not work Step Location Quantity Length...

Page 167: ...3 4 5 6 6 Frame Keyboard 7 7 ThinkPad 560 2640 157...

Page 168: ...Note Be careful not to remove the Esc key when you remove the frame If Esc key is removed replace the key as shown 1 1 2 Esc F1 F2 158 IBM Mobile Systems HMM...

Page 169: ...ThinkPad 560 2640 159...

Page 170: ...D Assembly Battery Pack 1030 Keyboard Unit 1050 Step Location Quantity Length 1 Base Cover 2 4 mm 2 LCD Assembly 2 6 mm 3 LCD Cable 1 4 mm Note Make sure you use the correct screw 160 IBM Mobile Syste...

Page 171: ...1070 Speaker Battery Pack 1030 Keyboard Unit 1050 1 2 ThinkPad 560 2640 161...

Page 172: ...ake a backup copy of all the information on the hard disk Never remove the hard disk drive while the system is operating or is in suspend mode Note Remove the hard disk drive exactly as shown in the f...

Page 173: ...efore removing and replacing the PCMCIA slot assembly make sure that the PCMCIA cards are removed and the eject levers are not sticking out 1 2 3 Step Location Quantity Length 1 PCMCIA Slot Assembly 4...

Page 174: ...the option Set system identification on the maintenance diskette The flash ROM on the system board contains the vital product data VPD that is the system unit serial number system board system number...

Page 175: ...5 4 3 When replacing 6 Step Location Quantity Length 4 System Board 2 4 mm Note Make sure you use the correct screw ThinkPad 560 2640 165...

Page 176: ...rs TFTs A small number of missing discolored or constantly lighted dots is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns The LCD should be replaced if th...

Page 177: ...r the TFT LCD the slide knob is one in step 4 2 The LCD front cover has several latches Release the latches as shown Step Location Quantity Length 2 LCD Front Cover 3 M 2 6 x 6mm Flat head ThinkPad 56...

Page 178: ...LCD Front Cover 1110 DSTN Panel When replacing Connect the LCD connector to the inverter card by lining them up straight Step Location Quantity Length 1 LCD Panel 4 M 2 5 x 6mm Flat head 168 IBM Mobi...

Page 179: ...and follow the relevant information 1 If there are bosses on the rear cover put each boss into each hole of the LCD panel assembly 2 If there are no bosses on the rear cover assemble the panel as sho...

Page 180: ...170 IBM Mobile Systems HMM...

Page 181: ...1140 Inverter Card DSTN only LCD Front Cover 1120 LCD Panel 1130 Step Location Quantity Length 1 Hinges 1 M 2 5 x 6mm Flat head ThinkPad 560 2640 171...

Page 182: ...30 Keyboard Unit 1050 LCD Assembly 1060 file LCD Front Cover 1120 LCD Panel 1130 Inverter Card DSTN only 1140 DSTN 1 2 LCD cable 3 4 Hinges Step Location Quantity Length 1 LCD Cable 2 M 2 5 x 6mm Flat...

Page 183: ...CD cable 3 4 Hinges When replacing See the following figure when replacing the LCD cable Step Location Quantity Length 1 LCD Cable 2 M 2 5 x 6mm Flat head 3 Hinges 3 M 2 5 x 6mm Flat head ThinkPad 560...

Page 184: ...hone Jack 5 Microphone Line In Jack 6 Volume Control 7 PCMCIA Slots 8 PC Card Eject Buttons 9 Battery Pack 1 TrackPoint III 11 LCD Latch 12 Fn Key 13 Keyboard 14 Indicator Panel 15 Built In Microphone...

Page 185: ...Bottom View 1 System Expansion Connector 2 Power Shutdown Switch 3 Memory Slot 4 Memory Slot Cover 5 Battery Pack Latch 1 2 3 4 5 ThinkPad 560 2640 175...

Page 186: ...Power Switch 2 IR Port 3 External Diskette Drive Connector 4 External Monitor 5 Parallel Connector 6 Serial Connector 7 Security Keyhole 8 External Input Device Connector 9 Power Jack 176 IBM Mobile...

Page 187: ...Notes ThinkPad 560 2640 177...

Page 188: ...Parts Listing 560 2640 178 IBM Mobile Systems HMM...

Page 189: ...xx 46H4084 10a EMI Spring 46H4145 11 DIMM Cover 46H4131 12 PCMCIA Cover 46H4127 13 Backup Battery 46H4132 14 Bracket Battery Guide 46H4135 15 FDD Connector Cover 46H4128 16 Power Switch 46H4138 17 HDD...

Page 190: ...H4154 2 Control Knob 46H4158 3 LCD Panel Order LCD Assembly N A 4 Spacer 46H4159 5 Inverter Card 46H4152 6 Shield Sheet 46H4157 7 LCD Cable 46H4156 8 Hinges 46H4155 9 LCD Rear Cover 46H4153 Screw Cove...

Page 191: ...it 1 LCD Front Cover 46H4162 2 Control Knob 46H4224 3 LCD Panel Order LCD Assembly N A 4 Shield Sheet 46H4165 5 LCD Cable 46H4164 6 Hinges 46H4163 7 LCD Rear Cover 46H4161 Screw Cover 66G5046 Screw 46...

Page 192: ...2 German 20H4221 Greek 20H4235 Hebrew 20H4233 Italian 20H4223 Japanese 20H4239 Korean 20H4140 Latin Spanish 20H4236 Norwegian 20H4227 Portuguese 20H4231 Russian 20H4238 Spanish 20H4226 Swedish Finnish...

Page 193: ...u are in even if the computer is from different country 2 The warranty for the system unit does not apply to all options Headset 85G1529 1 08 GB Hard Disk Drive Assembly 39H2221 Microphone 66G7871 PS...

Page 194: ...741 Black Keypad French 84G6286 German 84G6280 Italian 84G6292 Swedish 84G6304 U K English 84G6298 Norway 84G6310 U S English 84G2530 Black Keyboard French 84G6285 German 84G6279 Italian 84G6291 Swedi...

Page 195: ...d Trinidad West Indies United States of America Venezuela 13H5267 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malasia Nigeria Oman People s Republic...

Page 196: ...ppines Saudi Arabia Suriname Taiwan Trinidad West Indies United States of America Venezuela 25H2209 Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesi...

Page 197: ...ates of America Venezuela 76H3518 Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden...

Page 198: ...188 IBM Mobile Systems HMM...

Page 199: ...st 190 External Keyboard Auxiliary Input Device Checkout 191 Fax Modem Checkout 192 Printer Checkout 194 Port Replicator Checkout 195 TrackPoint Checkout 196 TV Tuner 197 Identifying Names and Functio...

Page 200: ...correct the problem Note Before you replace a display check the following list to see if it is connected correctly 8506 and 8508 displays must be connected to an Image Adapter A or an Image I Adapter...

Page 201: ...iary input devices may be available for IBM ThinkPad models Numeric keypad Mouse PS 2 compatible External keyboard with Keyboard Miniature Mouse cable If you suspect a problem with any of the auxiliar...

Page 202: ...Data FAX Modem diskette into the default diskette drive If you are servicing a High Speed Internal Data Fax Modem Models FC3632 and FC3650 at the DOS prompt for example A type IBMDIAG then press Enter...

Page 203: ...the customer transmit a call at a lower speed WAS THE CALL TRANSMITTED SUCCESSFULLY Yes No 012 If installed replace the external DAA If you do not have an external DAA installed or replacing the exte...

Page 204: ...Refer to the printer service manual If the printer self test runs correctly do the following 1 Verify the port settings in configuration 2 Install a wrap plug on the port indicated in configuration a...

Page 205: ...Parallel port test with the wrap plug installed on the replicator PCMCIA 2 test with the PC test card installed FDD 2 FDD 1 if no drive is installed in the computer drive test on the failing device 1...

Page 206: ...d temperature range requires re adjustment If the cursor floats or moves erratically power off and disconnect the mouse Power on the computer If the problem goes away replace the mouse If the problem...

Page 207: ...ying Names and Functions The following figure and table show the names and functions of each part of the TV Tuner 1 12 2 3 4 5 6 7 8 9 13 11 10 Icons Functions 1 Front Panel Used to change the TV chan...

Page 208: ...the AV cable 12 Video In Jack Connects video in connector of the AV cable 13 RF Connector Connects the active antenna unit or antenna cable Using the Front Panel The following table shows how to oper...

Page 209: ...or Tint Brightness Contrast Auto Tuning Sensitivity On screen Message Selection Function Selects a function mode to adjust each function parameter See Using the Function Key on page 199 TV Ext Switche...

Page 210: ...ion LO Means the sensitivity of the TV is low In this mode the TV Tuner receives strong TV signals only To set LO press HI Means the sensitivity of the TV is high factory default In this mode the TV T...

Page 211: ...Select Set Power Features from the ThinkPad Features menu then put a check mark at Internal Serial Port or Diskette Drive Compartment under the Power for devices If you need help press F1 to display...

Page 212: ...he active antenna unit are depleted The TV Tuner is not set up correctly You cannot watch TV or videos on the external display LO is set for the auto tune sensitivity selection See page 199 No color T...

Page 213: ...ancy Check CRT Cathode Ray Tube CSD Corrective Service Diskette CGA Color Graphics Adapter See EGA VGA XGA CRC Cyclic Redundancy Check CRT Cathode Ray Tube CSA Canadian Standards Association CSD Corre...

Page 214: ...Redundant Array of Inexpensive Disks disk array models RAM Random Access Memory read write RGB Red Green Blue is in monitors RIPL Remote Initial Program Load ROM Read Only Memory SASD Sequential Acce...

Page 215: ...lete it and then fax it to IBM HMM Survey at 919 543 8167 USA Name Phone Number 1 Do you like this manual Yes No 2 What would you like to see added changed or deleted in this manual 3 What is your ser...

Page 216: ...ystem 2 systems including system board connectors jumpers memory subsystems I O subsystems programming interfaces and registers and error codes Basic input output system BIOS Options and adapters Impo...

Page 217: ...ion Type and revision level Hardware configuration Print out print screen configuration from Reference Diskette currently in use BIOS level Operating system software Type and revision level Important...

Page 218: ...pany 800 426 8322 Customer Education Business Unit 800 999 0052 Customized Operational Services 800 237 4824 EduQuest Educational Computers 800 964 8523 End User HelpDesk Support 800 742 2493 IBM Anti...

Page 219: ...PartnerLine 800 263 2769 Parts Orders Exchange or Emergency 416 443 5808 Fax Parts Regular Orders Exchange 416 443 5755 Parts Orders Inquiries 514 938 3022 PC Co Bulletin Board Montreal 905 316 4255...

Page 220: ...functionally equivalent product program or service may be used instead of the IBM product program or service The evaluation and verification of operation in conjunction with other products except tho...

Page 221: ...tion DCA Digital Communications Associates Inc Intel Intel Corporation Intel486 Intel Corporation Lexmark Lexmark International Inc Mylar E I du Pont de Nemours and Company Microsoft Microsoft Corpora...

Page 222: ...IBM Part Number 84H8101 Printed in U S A S84H 81 1...

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