IBM 24R9718, User Manual

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JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT
EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
What this Warranty Does not Cover
This warranty does not cover the following:
•
any software programs, whether pre-loaded or shipped with the Machine, or installed subsequently;
• failure resulting from misuse (including but not limited to use of any Machine capacity or
capability, other than that authorized by IBM in writing), accident, modification, unsuitable
physical or operating environment, or improper maintenance by you;
• failure caused by a product for which IBM is not responsible; and
• any non-IBM products, including those that IBM may procure and provide with or integrate into an
IBM Machine at your request.
The warranty is voided by removal or alteration of identification labels on the Machine or its parts.
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as assistance with
“how-to” questions and those regarding Machine set-up and installation, is provided
WITHOUT
WARRANTIES OF ANY KIND .
How to Obtain Warranty Service
If the Machine does not function as warranted during the warranty period, contact IBM or your reseller
to obtain warranty service. If you do not register the Machine with IBM, you may be required to present
proof of purchase as evidence of your entitlement to warranty service.
What IBM Will Do to Correct Problems
When you contact IBM for service, you must follow the problem determination and resolution
procedures that IBM specifies. An initial diagnosis of your problem can be made either by a technician
over the telephone or electronically by access to an IBM website.
The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information.
You are responsible for downloading and installing designated Machine Code (microcode, basic
input/output system code (called “BIOS”), utility programs, device drivers, and diagnostics delivered
with an IBM Machine) and other software updates from an IBM Internet Web site or from other
electronic media, and following the instructions that IBM provides.
If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse,
speaker, memory, hard disk drive), IBM will ship the CRU to you for you to install.
If the Machine does not function as warranted during the warranty period and your problem cannot be
resolved over the telephone or electronically, through your application of Machine Code or software
updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will
either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at
least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of
purchase and your money will be refunded.
IBM or your reseller will also manage and install selected engineering changes that apply to the
Machine.