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AS1375MP-960

 

Page 29 

20/11/2006

 

 

 

 
 
 
 
 
 
 
 
 
 

 
 
 

 

Troubleshooting 

 
Your water conditioning system is designed and 
manufactured for efficient, low maintenance service. 
However, if problems do occur, this section provides 
a list of possible causes and solutions 
 

Alarms 

 
The control continuously monitors itself and sounds 
an alarm if it detects something wrong. The alarm is a 
beep that is on for one second and then off for nine 
seconds. When the alarm sounds, the display shows 
the letter Err with a number from 1 to 4. Table 2 lists 
Err numbers, and solutions. To silence the alarm, 
press any button on the control. If the error still exists, 
the control will go back to the alarm condition after 30 
seconds. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Refer to table 3 to help identify the cause of a prob-
lem. You can solve some problems yourself, such as 
low salt in the storage tank or a blown household 
fuse. However, some problems require installer or 
dealer assistance. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Table 2 - Alarms 

Indication 
 

Err1 
 
 
Err2 
 
 
 
 
 
Err3 
 
 
 
 
 
 
Err4 

Description 
 

Electronic Failure. 
 
 
Improper start of regeneration 
(limit switch closed when it 
should be open). 
 
 
 
Improper finish of regeneration 
(limit switch open when it 
should be closed). 
 
 
 
 
Improper control settings. 

Cause 
 

Control settings need 
reprogramming. 
 
Faulty motor, circuit 
board  
or switch. 
Valve camshaft has been 
manually rotated during a 
regeneration. 
 
Faulty motor, circuit 
board  
or switch. 
Valve camshaft has been 
manually rotated out of 
the "regeneration 
complete position. 
 
One or more settings out 
of the allowable range. 
 

Solution 
 

Contact dealer. 
 
 
Attempt a manual regeneration. if 
error persists, contact dealer. 
 
 
 
 
Contact dealer. 
 
Control will turn the motor on a 
drive camshaft back to proper 
location. 
 
 
Hardness: Adjust range: 3 to 250. 
Capacity: Adjust range: 0.1 to 
140.0 
Others: Contact dealer. 
 

 

 

Caution 

Service procedures that require the water 
pressure to be removed from the system are 
marked with a ! after the possible cause. To 
remove water pressure from the system, put the 
bypass valve or three-valve bypass into the 
bypass position and open the Rinse Drain 
Valve (the fifth valve back from the control) with 
a screwdriver, Figure 3. Restore system water 
pressure when the service work is completed

 

 

Summary of Contents for AS1375MP-960

Page 1: ...ON OPERATING INSTRUCTIONS Model AS1375MP 960 Serial No Telephone 07 3219 2233 Facsimile 07 3219 2266 Email sales ibcwater com au Website www ibcwater com au FILTRATION WATER TREATMENT PRODUCTS for com...

Page 2: ...25 12 75 93 0 85 0 60 1 6 Peak flow not recommended for extended periods of time Brine Tank Poly moulded or fibreglass construction complete with lid Brine Valve Plastic construction Operating Pressur...

Page 3: ...H THE TOP STRAINER SUPPLIED LOOSE IT IS IMPORTANT THAT THIS STRAINER IS ASSEMBLED TO THE VALVE DURING INSTALLATION THE LENGTH OF THE INTERNAL RISER PIPE IS FACTORY ADJUSTED FOR THE TANK SIZE PROVIDED...

Page 4: ...rogramming For your Application Units of Measure Notes P1 Time of day AM or PM 1 00 to 12 59 1 Current time Hour minute Range depends on value selected for P13 Enter the current time P2 Time of day Of...

Page 5: ...erous to walk on STEP 5 Clean top of neck and threads of all traces of resin Remove the plastic cap fitted in Step 3 taking care not to raise the distributor pipe NEVER shorten the length of the distr...

Page 6: ...nded The following will have to be programmed into the control Current time of day Hardness of your local water supply Plug transformer into main GPO Push lead end into socket underneath the front of...

Page 7: ...k Using the buttons key in the current second hour figure In example 11 25 Key in 1 Press the key the first hour digit will blink Using the buttons key in the first hour figure In example 11 25 Key in...

Page 8: ...k Using the button only keep on pressing slowly until a little dot appears in the top left hand corner of the display under PM if the display is blinking and shows 1 keep on pressing button until 0 ap...

Page 9: ...ck the settings in the program wait till the green light moves to TIME OF DAY Check time of day is correct Press button to TIME OF REGENERATION 2 00 should be displayed Press button to HARDNESS the ha...

Page 10: ...r is being expelled along with the water close off the mains water inlet valve Slowly turn the camshaft anti clockwise till the white line in the round window comes around to the REFILL position Turn...

Page 11: ...brine tank or cabinet will be refilled with the correct amount of water necessary to dissolve the salt required Open the outlet mains valve and close off the bypass valve and check the treated water a...

Page 12: ...AS1375MP 960 Page 12 20 11 2006 Water Conditioning Control System Installation Operating and Maintenance Manual Series 255 Valve 960 Control...

Page 13: ...neration Manual Regeneration Care of Your Water Conditioner 20 General Cleaning the Injector Injector Screen Maintaining the Drain Line Manual Valve Operation 22 Additional Features 22 Disinfection of...

Page 14: ...ree performance The metering system has only one moving part a rotating turbine that measures water usage Time and Capacity Display During normal conditioning operation the correct time of day alterna...

Page 15: ...held closed by water pressure and are leak tight Valve seats are in a vertical position which is the position least vulnerable to plugging System operation cannot get out of phase or sequence The cont...

Page 16: ...s Water Line Connection A bypass valve system must be installed to provide for occasions when the water conditioner must is by passed for hard water or for servicing The most common bypass systems are...

Page 17: ...y freezes with the REGEN TIME REMAINING information After the first regeneration is completed the second regeneration begins immediately The display will alternate between the TIME OF DAY and REGEN TI...

Page 18: ...ing a regeneration of the water conditioner Time of Regeneration can be set for any time AM or PM Note The control may be programmed for an immed iate regeneration option In this case the control does...

Page 19: ...bers until you reach the desired setting 5 Press the SET button The number stops flashing and the control accepts the new setting After approximately 30 seconds the control starts alter nating the dis...

Page 20: ...his setting your dealer has disabled it Some municipalities require that the Salt Setting not be adjustable Contact your dealer for additional information Capacity Setting The Capacity Setting refers...

Page 21: ...in this manual or contact your dealer for more information about these options The factory setting for Time of Regeneration is 2 00 AM You can change this time Refer to the Time of Regeneration sectio...

Page 22: ...caution note 12 Reinstall cover reconnect electric power and reset the time of day 13 Slowly open the water supply valve or return the bypass valve s to the not in bypass position Maintaining the Drai...

Page 23: ...ption is a method of forcing the control to regenerate after a preset number of days is normal demand based regeneration does not occur first This feature is not set at the factory your dealer can set...

Page 24: ...sed to treat potable water Refer to the Disinfection of Water Conditioners section in this manual Complete the following steps to place the conditioner into operation 1 Remove the rear valve cover by...

Page 25: ...ts refer to the Troubleshooting section in this manual When the water is being drawn fro the brine tank rotate the camshaft COUNTERCLOCKWISE until the indicator points to REGEN COMPLETE Run water from...

Page 26: ...r Tank 1000215 No 14 for 14 in Diameter Tank 7 1030502 Ball Flow Control 1 8 Injector Assy With O rings 1 1032970 A Injector White 1032971 B Injector Blue 1032972 C Injector Red 9 Injector Cap With O...

Page 27: ...AS1375MP 960 Page 27 20 11 2006 C Meter Adapter Bypass Valve and Piping Boss Bypass Valve 3 960 Control...

Page 28: ...611 3 4 in BSPT Brass Pipe Adaptor Kit 1 1001610 1 in NPT Brass Pipe Adaptor Kit 1 1001612 1 in BSPT Brass Pipe Adaptor Kit 1 Not Shown Code Part No Description Qty Piping Boss 1 Kit Piping Boss Inclu...

Page 29: ...ic Failure Improper start of regeneration limit switch closed when it should be open Improper finish of regeneration limit switch open when it should be closed Improper control settings Cause Control...

Page 30: ...Loss of power to the system a Transformer unplugged b Fuse blown circuit breaker open or circuit switched off a Connect the power b Correct the electrical problem 4 Control does not regenerate automa...

Page 31: ...alent Manual Regeneration Guest Cycle Forces the control to regenerate by pressing the REGEN button Regeneration Includes the backwash brine draw and fresh water rinse steps necessary to prepare the r...

Page 32: ...AS1375MP 960 Page 32 20 11 2006...

Page 33: ...f approximately 20ppm based on a sample volume of 10mls Other hardness test kits are available for more accurate testing eg Hardness Tablets Directions Take a 50ml sample of water in a screw capped bo...

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