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SI-324 User Manual
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CAUTION
There is danger of explosion if internal lithium-ion battery is replaced by an incorrect
type. Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
Warranty Policy
IBASE standard products:
24-month (2-year) warranty from the date of shipment. If the date of shipment
cannot be ascertained, the product serial numbers can be used to determine the
approximate shipping date.
3
rd
-party parts:
12-month (1-year) warranty from delivery for the 3
rd
-party parts that are not
manufactured by IBASE, such as CPU, CPU cooler, memory, storage devices,
power adapter, panel and touchscreen.
*
PRODUCTS, HOWEVER, THAT FAIL DUE TO MISUSE, ACCIDENT,
IMPROPER INSTALLATION OR UNAUTHORIZED REPAIR SHALL BE
TREATED AS OUT OF WARRANTY AND CUSTOMERS SHALL BE BILLED
FOR REPAIR AND SHIPPING CHARGES.
Technical Support & Services
1. Visit the IBASE website at
www.ibase.com.tw
to find the latest information about
the product.
2. If you need any further assistance from your distributor or sales representative,
prepare the following information of your product and elaborate upon the
problem.
Product model name
Product serial number
Detailed description of the problem
The error messages in text or in screenshots if there is any
The arrangement of the peripherals
Software in use (such as OS and application software, including the version
numbers)
3. If repair service is required, you can download the RMA form at
http://www.ibase.com.tw/english/Supports/RMAService/
. Fill out the form and
contact your distributor or sales representative.