Wi PLUS
USER MANUAL | 21
Q3 Why utility icon ( ) is red, not green ( / )?
A: Red icon ( ) indicates a failed connection. This may be caused by following:
1.
Check if interactive function is enabled via OSD selection
2.
Unplug/re-plug in the USB cable and check again.
3.
Switch to another USB port and check again.
4.
Restart your computer and check again.
5.
Go to Power Options in Control Panel; check USB selective suspend settings
status in USB settings under Advance Settings. Switch to “Disabled”.
6.
Go to official website of the laptop/PC manufacturer, and update USB driver to
latest version.
7.
Go to official website of the laptop/PC manufacturer, and update BIOS driver
to latest version.
8.
Use the USB cable included with your projector and check again. If an USB
extension is needed, please contact your distributor.
