15
Spar
e Parts & T
roubleshoot
ing
Troubleshooting
Fault
Cause
Solution
Cleaner will not switch on /
battery power indicator is
flashing
Flat battery
Place the cleaner into the
charging base
The cleaner can’t be charged
The cleaner is not placed
properly in the charging base
The charging base is not
connected to the mains power
supply
Replace the cleaner into the
charging base
Reconnect the charging
adaptor to the charging base
(the charging base is not a
serviceable part)
Plug the charging adaptor into a
different power socket
Reduced suction
Dust bin filter is not installed
Dust bin is full of dust
Dust bin filter is filled with dust
Reinstall the filter
Empty the dust bin
Clean or replace the filter.
Dust bin can’t be reinstalled
The cyclone filter and dust bin
filter are not installed properly
Reinstall the cyclone filter and
dust bin filter according to these
instructions
Roller brush does not spin
The roller brush is blocked
Take out the roller brush from
the power head and remove any
hair from the roller brush
Problems and solutions
If you come across a problem, please use the checklist of troubleshooting tips before contacting
Godfreys Customer Care.
