No image
・Your mobile/device
terminal does not
support 320 x 240
pixels or 640 x 480
pixels of resolution.
Or, is the size of
image data that can
be displayed by a
mobile device or a
tablet device
exceeded?
・Refer to the
instruction manual for
your mobile device
and tablet device for
the limitations on the
image data size that
can be displayed on
the mobile device or
tablet device.
-
Image is blurry
・Is the focus correctly
adjusted?
・Check the focus
adjustment.
User manual
(PTZ part)
The camera is not
focused immediately
after the power is
turned on.
・Focus and ZOOM are
adjusted after starting
the camera, and the
camera is not focused
for a certain period of
time.
・The camera is not
focused for a certain
period of time. Wait
for a while for the
camera to focus.
-
Image is not refreshed
・Depending on the web
browser or version,
images may not be
refreshed or other
problems may occur.
-
User manual
・Images may stop
being displayed due to
network congestion or
concentration of
access to this unit.
・Request the
acquisition of images
by pressing the [F5]
key on the PC
keyboard.
-
The camera image is
not displayed (dark).
・Is the [Brightness]
set to darken?
・Press the brightness
[Normal] button.
User manual
9. Other
9.17 Troubleshooting
60
