Hawkfish User’s Guide
A3-1
Appendix 3 - Limited Warranty
LIMITED WARRANTY
I-Bus warrants this product to be free of defects in material and workmanship for an initial period
of two (2) years from date of delivery to the original purchaser from I-Bus.
During this period, I-Bus will, at its option, repair or replace this product at no additional charge to
the purchaser, except as set forth in this warranty agreement.
I-Bus will, at its option, repair or replace this product at no additional charge to the purchaser, if
the defect is related to the I-Bus manufactured product, such as power supply, backplanes, other
chassis components, or CPUs. I-Bus is not liable for any defects in material or workmanship of
any peripherals, products or parts which I-Bus does not design or manufacture. However, I-Bus
will honor the original manufacturer's warranty for these products.
I-Bus will analyze the defective component and the customer will be charged in the following
instances:
• No problem found: $75 (U.S. dollars).
• Damage: parts and labor at $75 per hour with a $100 minimum charge (U.S. dollars). Receipt of
damaged goods voids the I-Bus warranty.
Repair parts and replacement products will be furnished on an exchange basis and will be either
new or reconditioned. All replacement parts and products shall become the property of I-Bus, if
such parts or products are provided under this warranty agreement. In the event a defect is not
related to the I-Bus manufactured product, I-Bus shall repair or replace the defective parts at
purchaser's cost and deliver the defective parts to the purchaser.
This Limited Warranty shall not apply if the product has been misused, carelessly handled,
defaced, modified or altered, or if unauthorized repairs have been attempted by others.
The above warranty is the only warranty authorized by I-Bus and is in lieu of any implied war-
ranties, including implied warranty of merchantability and fitness for a particular purpose.
In no event will I-Bus be liable for any such damage as lost business, lost profits, lost
savings, downtime or delay, labor, repair or material cost, injury to person or property or
any similar or dissimilar consequential loss or damage incurred by purchaser, even if I-Bus
has been advised of the possibility of such losses or damages.
In order to obtain warranty service, the product must be delivered to the I-Bus facility, or to an
authorized I-Bus service representative, with all included parts and accessories as originally
shipped, along with proof of purchase and a Returned Merchandise Authorization (RMA) number.
The RMA number is obtained, in advance, from I-Bus Customer Service Department and is
valid for 30 days. The RMA number must be clearly marked on the exterior of the original
shipping container or equivalent. Purchaser will be responsible and liable for any missing or
damaged parts. Purchaser agrees to pay shipping charges one way, and to either insure the
product or assume the liability for loss or damage during transit. Ship to:
I-Bus
ATTENTION: RMA REPAIR DEPT.
RMA ####
9174 Sky Park Court
San Diego, CA 92123
I-Bus may issue, at its own discretion, an advanced replacement (AR) on a product if it fails
within fifteen (15) days from the date of delivery from I-Bus.
Summary of Contents for Hawkfish
Page 1: ...Hawkfish User s Guide Hawkfish Single Board Computer User s Guide 095 00002 00 Rev A ...
Page 8: ...Hawkfish User s Guide This page was intentionally left blank vi ...
Page 34: ...Hawkfish User s Guide This page was intentionally left blank 3 6 ...
Page 86: ...Hawkfish User s Guide This page was intentionally left blank 5 48 ...
