Hyundai Ioniq EV 2020, Owner'S Manual

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The vehicle is equipped with a
device* connected with the Pan-
European eCall system for making
emergency call to response teams.
The Pan-European eCall system is
an automatic emergency call service
made in event of a traffic accident or
other** accidents on the roads of
Europe. (only in countries with regu-
lation on this system)
The system allows contacting with
an officer of the single duty dispatch
service in case of accidents on the
roads of Europe. (only in countries
with regulation on this system)
The Pan-European eCall system
given conditions, stated in the
Owner's Manual as well as Warranty
and Service book transmits data to
the Public Safety Answering Point
(PSAP) including such information
as vehicle location, vehicle type, VIN
(vehicle identification number of the
vehicle).
PAN-EUROPEAN ECALL SYSTEM (IF EQUIPPED)
What to do in an emergency
OAEE069045L
➀
Road accident
➁
Wireless network
➂
Public Safety Answering Point (PSAP)
➃
Rescue
* Pan-European eCall device in the Owner's Manual means equipment, installed in the vehicle, which provides connection with the Pan-European
eCall system.
** "Other accidents" mean any accidents on the roads of Europe (only in countries with regulation on this system) resulted in injured people and/or
necessity of provision of assistance. In case of registration of any accident, it is necessary to stop a vehicle, press button SOS (location of the but-
ton is specified on the picture in the chapter "Pan-European eCall (IF EQUIPPED)") of the Owner's Manual. When making a call, the system gath-
ers information about the vehicle (from which a call was made), after which connects the car with an officer of the Public Safety Answering Point
(PSAP) to tell about the reason of the emergency call.