Hyundai Ioniq EV 2020, Owner'S Manual

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What to do in an emergency
Emergency towing
If towing is necessary, we recom-
mend you have it done by an author-
ized HYUNDAI dealer or a commer-
cial tow truck service.
If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the front (or rear) of the
vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
Always follow these emergency tow-
ing precautions:
• While depressing the brake pedal
shift to the N (Neutral) position and
turn the vehicle off. The POWER
button will be in the ACC position.
• Release the parking brake.
• Depress the brake pedal with more
force than normal since you will
have reduced braking perform-
ance.
• More steering effort will be required
because the power steering system
will be disabled.
• Use a vehicle heavier than your
own to tow your vehicle.
• The drivers of both vehicles should
communicate with each other fre-
quently.
• Before emergency towing, check
that the hook is not broken or dam-
aged.
• Fasten the towing cable or chain
securely to the hook.
• Do not jerk the hook. Apply steady
and even force.
The driver must be in the vehi-
cle for steering and braking
operations when the vehicle is
being towed. Passengers other
than the driver must not be in
the vehicle.
CAUTION