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18
General information
Troubleshooting
Below is a table describing simple measures that can help you eliminate most problems likely
to emerge when this unit is in use. If below measures do not help, turn to a service center or to the
nearest dealer.
Symptom
Cause
Solution
No sound
Poor audio cable connection
Make proper connection
Disc dirty or damaged
Clean the disc
MUTE function is on
Disable MUTE function
No image
Poor video cable connection
Make proper connection
Incorrect setting of your TV set
Correct the settings of your TV set
Disc cannot be
read
Disc not inserted
Insert the disc
Disc inserted incorrectly
Install the disc with the label side facing up
Condensate on the unit laser
head
Switch the unit on without disc for an hour
Remote control
does not
operate
Remote control is incorrectly
directed at the unit
Use the remote controller according to the
manual
Distance and angle to the unit
are too large
Decrease the distance and angle
Run out batteries
Replace both batteries
Some functions
do not work
Disc is recorded incorrectly
Wait 5-10 seconds and the unit will
automatically return to normal style
Incorrect key sequence
Repeat the operation one more time
Static voltage on the unit
housing
Switch the unit off for 1-2 minutes and then
switch it on again