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DIGITAL SIGNAGE
Diagnosis
When the product is not working properly, please check before you call customer center.
Symptoms
How to solve the problem
Screen displays late
after the power is on.
It happens not to show the screen noise when the power is on. Therefore it is not a
defect. But if the screen doesn't show up within 5 minutes from turning on, please
contact the customer center.
The screen is too dark
or bright?
Adjust the brightness or contrast.
The screen doesn't
show up indicating
"Out of range".
You are using a signal which is outside the operating frequencies of the product
(Unsupported), please change you video signal.
when the screen is
scrambled.
please check the cable connection and the signal generator and contact customer
center.
Automatic switching-on
function is not working
/ the input data were
disapperared when
reboot the system after
setting up the time
Automatic switching-on function is working when the product has been turned
off via remote control or power button on main body. It is because that the set-
up values are deleted when the power cord is unplugged.
The screen and sound
are not synchronized
Check if the power is on, suspended or is correctly plugged into the outlet. Plug
the power cord of other peripheral device to the outlet that the product is being
connected.