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9

Troubleshooting

Phenomena

Analysis

Solution

Automatic re-connection 
fails.

The distance between 
the product and the radio 
is beyond the effective 
communication distance.

Keep the product and the radio within 
the effective communication distance.

Noise exists during a call.
When you press the 

PTT

 key, 

the LED indicator does not 
glow.
The product cannot be 
turned on.

The battery power is running 
out.

Charge the product.

During charging, the LED 
indicator does not glow.

The battery power is running 
out.

Charge the product for 10 minutes to 
20 minutes. After charging, the LED 
indicator will glow red.

The press on any one of keys 
is invalid.

The product is frozen.

1. Long press the 

TK

Left

, and 

Right

 

keys for two seconds to reset and 
turn off the product. 

2. Turn on the product.

If the above solutions cannot fix your problem, or you may have some other queries, contact your local 
dealer or Hytera for more technical support.

Summary of Contents for SM27W2

Page 1: ...SM27W2 Wireless Remote Speaker Microphone SM27W2 USER MANUAL 5202010063427A...

Page 2: ...product names All other trademarks and or product names that may be used in this manual are properties of their respective owners The product described in this manual may include the Company s compute...

Page 3: ...eteness of the third party products and contents involved in this manual If you have any suggestions or would like to receive more information please visit our website at http www hytera com EU Regula...

Page 4: ...the radio you can use the product to transmit or receive a voice call without holding the radio The product is suitable for sectors such as public safety transportation and industry and commerce For...

Page 5: ...oduct is being turned on for one second The software version is being checked Status Description Glowing red The product is being turned off for two seconds The product is being charged The product is...

Page 6: ...beeps every minute The battery power is low Before Use Charging the Battery If not using the product for a long time charge it at least once within three months When the battery power is low charge it...

Page 7: ...upport this feature Otherwise you can only manually pair the product with the radio 1 Turn on the product and the radio 2 Keep the front of the product close to the radio for pairing When the LED indi...

Page 8: ...the hanger as shown in the following figure Basic Features Adjusting the Volume With the product turned on and connected to the radio press the Left key to decrease the volume or press the Right key...

Page 9: ...the PTT key Declining a call When you want to decline a call that need to be manually answered do as follows a Press the Multifunction key to enter silent mode b Press again the Multifunction key to...

Page 10: ...rned on The battery power is running out Charge the product During charging the LED indicator does not glow The battery power is running out Charge the product for 10 minutes to 20 minutes After charg...

Page 11: ...elow Product Care Do not pierce or scrape the product Keep the product away from substances that can corrode the circuitry Product Cleaning Clean up the dust and fine particles on the product surface...

Page 12: ...nstalled and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installat...

Page 13: ...llage est susceptible d en compromettre le fonctionnement Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equ...

Page 14: ...1 SM27W2 Hytera http www hytera com 400 830 7020...

Page 15: ...2 2011 65 EU 2012 19 EU 2014 53 EU USB 1 USB 1 1 1 USB 1 1 ST4 0 16 0mm 2 1 SM27W2...

Page 16: ...3 1 PTT 8 2 TK 9 P2 3 10 4 11 360 5 12 USB 6 P1 13 7 3 TK P1 P2 1 2...

Page 17: ...4 1 2 4 4 1 1 USB USB 5V 1A PC USB...

Page 18: ...5 3 3 10 10 2 5 2...

Page 19: ...6 PTT PTT PTT 1 1 2 2 2...

Page 20: ...7 P1 3 PTT 10 20 TK 2...

Page 21: ...8 USB 400 830 7020 SM27W2 6 400 830 7020...

Page 22: ...9...

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