6
Troubleshooting
Phenomena
Analysis
Solution
The radio cannot be
powered on.
The battery may be improperly installed.
Remove the battery and then reattach it.
The battery power may run out.
Recharge or replace the battery.
The battery may suffer from poor contact caused by dirtied or
damaged battery contacts.
Clean the battery contacts.
During receiving,
the voice is weak,
discontinuous or
totally inactive.
The battery voltage may be low.
Recharge or replace the battery.
The volume level may be low.
Increase the volume by rotating the
Volume Control Knob
.
The antenna may get loose or may be improperly installed.
Turn off the radio and reattach the antenna.
The speaker may be blocked or damaged.
Clean the surface of the speaker.
You cannot
communicate with
other members.
The frequency or signaling may be inconsistent with that of other
members.
Set your TX/RX frequency and signaling to the same as that of other members.
The channel type (digital and analog) may be set inconsistently.
Make sure all members are on the same digital or analog channel.
You may be too far away from the group members.
Move towards other members.
Irrelevant
communication or
noise is heard on the
channel.
You may be interrupted by radios using the same frequency.
Change the frequency, or adjust the squelch level.
The radio may be set with no signaling.
Set signaling for all member radios to avoid interference at the same frequency.
The noise is too loud.
You may be too far away from other members.
Move towards other members.
You may locate in an unfavorable position. For example, your
communication may be blocked by high buildings or frustrated in
the underground areas.
Move to an open and flat area, and restart the radio to try again.
You may suffer from external disturbance (such as electromagnetic
interference).
Stay away from equipment that may cause interference.
If the above solutions cannot fix your problems, or you may have some other queries, please contact us or your local dealer for more technical support.