18
Troubleshooting
Phenomena
Analysis
Solution
The radio cannot be
powered on.
The battery may be improperly installed.
Remove the battery and reattach it.
The battery power may run out.
Recharge or replace the battery.
The battery may suffer from poor contact
caused by dirtied or damaged battery contacts.
Clean the battery contacts. If the problem cannot be solved, contact your
dealer or authorized service center for inspection and repair.
During receiving,
the voice is weak,
discontinuous or totally
inactive.
The battery voltage may be low.
Recharge or replace the battery.
The volume level may be low.
Increase the volume by pressing the
Volume Up/Right
key.
The speaker may be blocked or damaged.
Clean the surface of the speaker. If the problem cannot be solved,
contact your dealer or authorized service center for inspection and repair.
You cannot communicate
with other members.
The frequency or signaling may be
inconsistent with that of other members.
Set your TX/RX frequency and signaling to the same as that of other
members.
The channel type (digital and analog) may be
set inconsistently.
Make sure all members are on the same digital/analog channel.
You may be too far away from the group
members.
Move towards other members.
Irrelevant
communication or noise
is heard on the channel.
You may be interrupted by radios using the
same frequency.
Change the frequency, or adjust the squelch level.
The radio may be set without signaling.
Set signaling for all member radios to avoid interference at the same
frequency.
The noise is too loud.
You may be too far away from other members. Move towards other members.
You may locate in an unfavorable position.
For example, your communication may be
blocked by high buildings or frustrated in the
underground areas.
Move to an open and flat area, and restart the radio.
You may suffer from external disturbance (such
as electromagnetic interference).
Stay away from equipment that may cause interference.
If the above solutions cannot fix your problems, or you may have some other queries, please contact us or your local dealer for more technical
support.