Hytera PD402i, Owner'S Manual

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12
Troubleshooting
Phenomena Analysis Solution
The radio cannot
be powered on.
The battery may be improperly installed. Remove the battery and reattach it.
The battery power may run out. Recharge or replace the battery.
The battery may suffer from poor contact caused by dirtied
or damaged battery contacts. Clean the battery contacts. If the problem cannot be solved, contact your
dealer or authorized service center for inspection and repair.
During receiving,
the voice is weak,
discontinuous or
totally inactive.
The battery voltage may be low. Recharge or replace the battery.
The volume level may be low. Increase the volume.
The antenna may get loose or may be improperly installed. Power off the radio, and reattach the antenna.
The speaker may be blocked or damaged.
Clean the surface of the speaker. If the problem cannot be solved,
contact your dealer or authorized service center for inspection and repair.
You cannot
communicate with
other members.
The frequency or signaling may be inconsistent with that of
other members. Set your TX/RX frequency and signaling to the same as that of other
members.
The channel type (digital and analog) may be set
inconsistently.
Make sure all members are on the same digital/analog channel.
You may be too far away from the group members. Move towards other members.
Irrelevant
communication or
noise is heard on
the channel.
You may be interrupted by radios using the same frequency. Change the frequency, or adjust the squelch level.
The radio may be set without signaling.
Set signaling for all member radios to avoid interference at the same
frequency.
The noise is too
loud.
You may be too far away from other members. Move towards other members.
You may locate in an unfavorable position. For example,
your communication may be blocked by high buildings or
frustrated in the underground areas.
Move to an open and flat area, and restart the radio.
You may suffer from external disturbance (such as
electromagnetic interference).
Stay away from equipment that may cause interference.
If the above solutions cannot fix your problems, or you may have some other queries, please contact us or your local dealer for more technical support.