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Troubleshooting

Phenomena

Analysis

Solution

You cannot turn the radio on.

The power cord may be disconnected or not securely connected to the outlet.

Properly connect the power cord and ensure secure
connection.

During receiving, the voice is weak or
intermittent.

The volume level may be low.

Increase the volume.

The antenna may be loose or may be installed incorrectly.

Turn the radio off, and then remove and reattach the
antenna.

The speaker may be blocked.

Clean the surface of the speaker.

You cannot communicate with other
group members.

The frequency or signaling type may be inconsistent with that of other members.

Verify that your TX/RX frequency and signaling type are
correct.

The channel type (digital or analog) may be set incorrectly.

Verify that you are on the correct digital or analog
channel.

You may be too far away from other members.

Move towards other members.

You hear unknown voices or noise.

You may be interrupted by radios using the same frequency.

Change the frequency, or adjust the squelch level.

The radio in analog mode may be set with no signaling.

Request your dealer to set signaling for the current
channel to avoid interference.

You are unable to hear anyone because
of too much noise and hiss.

You may be too far away from other members.

Move towards other members.

You may be in an unfavourable position. For example, your communication may be
blocked by high buildings or blocked in an underground area.

Move to an open and flat area, restart the radio, and try
again.

It may be the result of external disturbance (such as electromagnetic interference).

Stay away from equipment that may cause interference.

You cannot use the keys.

The keypad may not work temporarily.

Restart the radio.

The LCD does not display any
information.

The LCD may not work temporarily.

Restart the radio.

The speaker of the receiving radio
outputs abnormal voice.

The palm microphone of the transmitting radio is not connected properly.

Remove and reattach the palm microphone.

12

Summary of Contents for MD62 Series

Page 1: ...ommunications Corporation Limited Address Hytera Tower Hi Tech Industrial Park North 9108 Beihuan Road Nanshan District shenzhen People s Republic of China Hytera Communications Corporation Limited MD...

Page 2: ...ions and step by step procedures for use It also includes a troubleshooting guide To avoid bodily injury or property loss caused by incorrect operation please carefully read the Safety Information Boo...

Page 3: ...radio signals are transmitted RF technology is widely used in communication medicine food processing and other fields It may generate radiation during use RF Radiation Safety In order to ensure user h...

Page 4: ...This device must accept any interference including interference that may cause undesired operation of the device Le pr sent appareil est conforme aux CNR d Industrie Canada applicables aux appareils r...

Page 5: ...Call Services 5 Call on Digital Channel 5 Call on Analog Channel 6 Message Services 6 Viewing Messages 6 Sending Messages 6 Deleting Messages 6 Supplementary Features 6 Basic Settings 6 Contact Manag...

Page 6: ...lic Denotes document titles For details about using the DWS refer to Dispatch Workstation User Guide Courier Denotes To set the IP address run Item Description Example New commands and their execution...

Page 7: ...antenna and power cord authorized by the Company only l Install the radio with the mounting bracket supplied by the Company to avoid radio looseness in case of accidents The loose radio may cause bodi...

Page 8: ...or decrease the volume press the VOL or VOL key Selecting a Zone and Channel A channel is used to receive and transmit data and voice A zone is a group of channels within the same operational area The...

Page 9: ...your mouth This ensures optimal voice quality on the receiving radio Call on Digital Channel You can initiate or receive the following types of calls on a digital channel l Private call a call from a...

Page 10: ...t messages Viewing Messages To view a message upon receiving directly press the OK Menu key To view a message from the Inbox or a sent message go to Message Inbox Outbox and then select the required m...

Page 11: ...During scanning the LCD displays and the LED indicator flashes yellow slowly When it stays on an active channel the LED indicator glows green When it stays on a non priority channel the LCD displays...

Page 12: ...e or disable the PTT key by following the ignition sense Start the engine to enable the PTT key the PTT key is disabled when the engine stops Disable Ignition Off Allows you to turn the radio on by fo...

Page 13: ...h the channel or turn off the radio Positioning Service The positioning service allows the radio to acquire real time location and time information Enabling Positioning Feature To enable this feature...

Page 14: ...esponding feature do as follows 1 Go to Contact Favorites Contacts 2 Select the required private contact 3 Go to Ctrl Services Alert Call Radio Check R Monitor Radio Enable Radio Disable Radio Check A...

Page 15: ...System CDCSS feature allows the radio to filter out unwanted voice on the current channel With this feature enabled the radio s speaker is turned on only when the CTCSS CDCSS code received matches th...

Page 16: ...nown voices or noise You may be interrupted by radios using the same frequency Change the frequency or adjust the squelch level The radio in analog mode may be set with no signaling Request your deale...

Page 17: ...to an open and flat area restart the radio and try again The radio fails to pair with the wireless device The wireless device is at low battery level Charge the wireless device The wireless device is...

Page 18: ...non woven fabric to clean the keys knobs and front case after long time use Do not use chemical preparations such as stain removers alcohol sprays or oil preparations so as to avoid surface case damag...

Page 19: ...Hytera Communications Corporation Limited Address Hytera Tower Hi Tech Industrial Park North 9108 Beihuan Road Nanshan District shenzhen People s Republic of China Hytera Communications Corporation Li...

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