1
Select NEW TRANS then press
ENTER key.
2
Select REFUND by pressing
arrow down key once, then
press ENTER key.
3
Key-in REFUND amount.
Example: SAR100.00
Then press ENTER key.
4
Insert customer’s card.
Example: SPAN Card
SELECTING … SPAN
5
Key-in merchant password.
Example: 1111
Then press ENTER key.
6
Key-in Retrieval Reference
Number or RRN.
Example: 900001234567
Then press ENTER key.
7
Key-in customer’s Personal
Identification Number or PIN.
Example: 1234
Then press ENTER key.
8
Terminal will process the
transaction.
PROCESSING NOW ...
9
Transaction Approved.
Printing 1
st
copy of the receipt.
Tear-off paper.
10
Remove customer’s chip card.
