Hyper Tough HT19-401-003-15, Operator'S Manual

Page: 10 / 32

10
Symptom Possible causes Solution
Machine turns on but it
does not draw any water
or there is not sufficient
pressure.
Power nozzle is too high from the
water source surface.
Lower the machine below 5ft/1.5m.
Hose filter is blocked.
Take out the hose filter and rinse the parts with clean
water. (See Fig. K1, K2)
The users garden hose is not well
connected to the machine.
Check and reattach the garden hose tightly. (See Fig.
E3)
Hose adapter looses. Tighten the hose adapter securely with a spanner.
The filter screen is missing. (See
Fig. E2)
Contact service agent to get a filter screen.
Pump, hose, or other parts are
frozen due to outside temperatures.
Wait for the pump, hose or other parts to thaw.
Hose kinks. Straighten out the hose.
Additional air could be sucked into
the machine.
Remove the pressure cleaning lance to eliminate the
air or remove the multi-spray nozzle to drain all the
water completely. Then reattach the pressure cleaning
lance or the multi-spray nozzle.
Multi-spray nozzle leaks.
The nozzle pattern does not spray
correctly.
Make sure the nozzle pattern symbol aligns with the
indicator mark on tool.
Fixing nail of the multi-spray nozzle
loosens.
Tighten it with a hex key.
Outlet pressure increases
suddenly.
Multi-spray nozzle is blocked. Replace with a new multi-spray nozzle.
Machine drains out water
after stopping.
There is water remaining in the
lance and pump after stopping.
Drain all the water completely before storage.
Machine does not start.
The battery pack is not attached
well.
Reinstall the battery pack.
Battery pack is empty.
Replace with a new battery pack or recharge the
battery pack.
Defective battery. Replace with a new battery pack.
Machine pressure is not
consistent.
Additional air could be sucked into
the machine.
Check connection between the hose adapter and the
draw hose.
It is at low pressure setting. No action need.
Machine stops
automatically.
Battery pack is empty.
Replace with a new battery pack or recharge the
battery pack.
The multi-spray nozzle is blocked.
The current protection is activated.
Remove the multi-spray nozzle and turn on the
machine. If the machine works normally, replace with a
new multi-spray nozzle.
The inlet hose emerges
from the water.
There is water remaining in the
machine.
Drain all the water completely and then put the inlet
hose in the water.
TROUBLESHOOTING